간호행정학회지 (Journal of Korean Academy of Nursing Administration)
- 제13권1호
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- Pages.98-108
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- 2007
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- 1225-9330(pISSN)
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- 2288-4955(eISSN)
종합병원 간호인력에 따른 직무만족${\cdot}$ 환자만족 비교
Job Satisfaction and Patient Satisfaction Related to Nurse Staffing
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김종경
(단국대학교 간호학과)
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Kim, Jong-Kyung
(Department of Nursing, College of Medicine, Dankook University)
- 발행 : 2007.03.31
초록
Purpose: The objective of this research was to explore the levels of patient satisfaction and job satisfaction according to the level of nurse manpower, in order to provide effective management for nurses. Methods: The research was conducted from November 1 to December 30, 2006, with a survey of 310 nurses and 240 patients at eight tertiary hospitals in Seoul. Data were collected according to the level of nurse manpower from the first (a nurse vs. patient ratio of below 2.0) to the sixth (a ratio of over 4.0) rank. The survey tools were used Park-Yoon's job satisfaction (1992) and Wandelt and Ager (1974)'s patient satisfaction. The acquired data were analyzed with SPSS