Journal of Korean Academy of Nursing Administration (간호행정학회지)
- Volume 13 Issue 1
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- Pages.98-108
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- 2007
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- 1225-9330(pISSN)
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- 2288-4955(eISSN)
Job Satisfaction and Patient Satisfaction Related to Nurse Staffing
종합병원 간호인력에 따른 직무만족${\cdot}$ 환자만족 비교
- Kim, Jong-Kyung (Department of Nursing, College of Medicine, Dankook University)
- 김종경 (단국대학교 간호학과)
- Published : 2007.03.31
Abstract
Purpose: The objective of this research was to explore the levels of patient satisfaction and job satisfaction according to the level of nurse manpower, in order to provide effective management for nurses. Methods: The research was conducted from November 1 to December 30, 2006, with a survey of 310 nurses and 240 patients at eight tertiary hospitals in Seoul. Data were collected according to the level of nurse manpower from the first (a nurse vs. patient ratio of below 2.0) to the sixth (a ratio of over 4.0) rank. The survey tools were used Park-Yoon's job satisfaction (1992) and Wandelt and Ager (1974)'s patient satisfaction. The acquired data were analyzed with SPSS