한국조리학회지 (Culinary science and hospitality research)
- 제13권2호
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- Pages.22-34
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- 2007
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- 2466-0752(pISSN)
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- 2466-1023(eISSN)
패밀리 레스토랑의 물리적 환경이 고객만족에 미치는 영향
The Effect of Physical Environment of Family Restaurants on Customers' Satisfaction
- Kim, Ki-Young (Dept. of Foodservice Management, Kyonggi University) ;
- Kim, Sung-Su (Dept. of Menu R&D, Sizzler, Baron's International Co.) ;
- Cheon, Hee-Sook (Dept. of Foodservice Management, Kyonggi University)
- 발행 : 2007.06.30
초록
We researched the previous study about the restaurant's physical environment and had made up questionnaires. The purpose of this study is to analyze the effect of physical facilities of family restaurants on customers' satisfaction. The result was as follows: First, customers visited with friends or family irrespective of days
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