Research on How Motivation to Dine Out Effects Consumption Impulse and Satisfaction - Focusing on Ethnic Restaurants -

외식 동기에 의한 소비 감정이 만족도에 미치는 영향 - 에스닉 레스토랑을 중심으로 -

  • Kim, Tae-Hee (Dept. of College of Hotel and Tourism Management, Kyunghee University) ;
  • Son, Eun-Young (Dept. of Graduate School of Tourism, Kyunghee University) ;
  • Ko, Jae-Choon (Dept. of Graduate School of Tourism, Kyunghee University)
  • 김태희 (경희대학교 호텔관광대학) ;
  • 손은영 (경희대학교 관광대학원) ;
  • 고재춘 (경희대학교 관광대학원)
  • Published : 2007.12.31

Abstract

By focusing on the consumers who have experienced ethnic restaurants in Korea for the last three months, this research intends to figure out relations among utility motivation, pleasure motivation, ostentation motivation and feeling of pleasure and how they effect consumers' emotions and level of satisfaction to find out about more desirable services and characteristics for the consumers in order for the ethnic restaurants to secure more competitiveness, and to inform how they should set their aims for more success. This research limited surveyees to online consumers who have experienced ethnic restaurants in the past three months. The period of survey was from April 25 2007 to May 10 2007. For basic analysis of actual research, SPSS program was used to analyze the Cronbach a and factor analysis. And structural equation modeling analysis was used to analyze correlations and grade of effectiveness of variables proposed in the research hypothesis utilizing Window AMOS 5.0. As a result of this research, utility motivation has effect on the happiness and the other motivation has effect on the enjoyment. Enjoyment effect on the happiness and only happiness effect on the satisfaction. Satisfaction has effect on the re-visit intention. Through this research, it could proposes a strategic direction to which the increasing ethnic restaurants should develop themselves.

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