Journal of Korean Society of Industrial and Systems Engineering (산업경영시스템학회지)

Society of Korea Industrial and System Engineering (한국산업경영시스템학회)
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Development of a Product Specification Based Quotation Management System for Customer-Oriented Manufacturing Enterprise

고객지향 수주생산 기업을 위한 제품사양 기반의 견적관리시스템 구축

  • Jung, Soon-Il (Department of Industrial Engineering, University of Ulsan) ;
  • Kim, Jae-Gyun (Department of Industrial Engineering, University of Ulsan) ;
  • Jang, Gil-Sang (College of Business Administration, University of Ulsan)
  • 정순일 (울산대학교 산업정보경영공학부) ;
  • 김재균 (울산대학교 산업정보경영공학부) ;
  • 장길상 (울산대학교 경영학부)
  • Published : 2007.12.31
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Abstract

Nowadays, customer-oriented manufacturing enterprises such as airplane, ship, ship engine, etc are knowledge-intensive and higher added value industries. In these companies, to quickly respond customer's order, a quotation management is a very important task. But, this task is very complex, time-consuming, resource- consuming, and difficult process because it is related with many departments within a company. In this paper, for the effective and efficient quotation management, the concept of product specification framework is introduced because a quotation BOM (bills of material) can be created from product specification. Also, this paper presents the product specification framework based quotation management process and implements the quotation management system for the ship engine division of 'H' company, one of customer-oriented manufacturing enterprises. As a result, the proposed quotation management concept reduced a lead time of drawing out quotations from $3{\sim}10$ days to 1 hour. And, the constructed quotation management system achieved a rapidity, accuracy, quality, and workload reduction of the quotation management process.

Keywords

References

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