IE interfaces (산업공학)

Korean Institute of Industrial Engineers (대한산업공학회)
권호 표지

A Study on Systematic Certification Methodology for Application Service Provider

체계적인 ASP 인증 방법론에 관한 연구

  • Seo, Kwang-Kyu (Department of Industrial Information and Systems Engineering, Sangmyung University)
  • 서광규 (상명대학교산업정보시스템공학과)
  • Received : 20050800
  • Accepted : 20060200
  • Published : 2006.03.31
Download PDF
⟨ Previous Next ⟩

Abstract

In these days companies are rapidly implementing the extended enterprise collaboration to provide enhanced management services and products based on the enterprise integration that human resources, technologies and the management process. In this corporate environment, ASP (Application Service Provider) which is the developed type of outsourcing in the area of information technology, is a good alternative for corporate information system management. ASP defines as a software leasing service which is supplied through networks instead of purchasing application software with high price. For successful implementation of ASP, it is necessary to develop the certification methodology to ensure safety and reliability of ASP. The paper provides the safe and reliable certification methodology for ASP. In order to develop it, the critical issues related to service quality and certification of ASP are identified and the systematic certification methodology of application and service provider(service environment) domains of ASP are provided. A evaluation method for the developed certification methodology is also proposed.

Keywords

References

  1. Barmick, D., Phifer, G. (1999), Using ASP's: What Are the Parameters of an RFP?, Gartner Group
  2. Barmick, D., Phifer, G. (1999), Using ASP's: What Are Risk and benefits?, Gartner Group
  3. Choi, S. H. (2000), The Trend and Perspective of ASP Business I & II, Korea Information Strategy Development Institute, 8
  4. IT Research and Consulting (2000), ASP Certification and Audit Method Version 1.46
  5. KAIT (2000), A Report for ASP Certification Pilot Project
  6. Klemenhagen, B. (1999), Application Service Providers, Cerry Tree & Co
  7. Kronsberg F. (2001), $SunTone^{SM}$ Application Certification Guidelines: Level 1 Product Self-Evaluation Help Document version 1.2.1, Sun
  8. Leem, C. S. and Yang, J. H. (2000), New Paradigm of Internet Application - ASP, IE Magazine, 7(1), 23-29
  9. Leong, N. (2000), Application Service Providers; A Market Overview, Internet Research Group
  10. Nam, G. C. and Lee, J. N. (1999), Information Outsourcing - Method and Example, Ajin, Seoul, Korea
  11. Peabody, G. (2000), Interpath Connects Customers to SAP Applications via World-Class Communications, Data Center, and Support Infrastructure, Aberdeen Group
  12. Seung, K. and Viran, M. (1997), Measurement User Satisfaction in an Outsourcing Environment, IEEE Transactions on Engineering Management, 44(4), 414-421 https://doi.org/10.1109/17.649871
  13. Terdiman, R. (2002), ASP Trends: The ASP Model Moves Closer to 'Prime Time, Gartner Group
  14. Terdiman, R. and Berg, T. (2000), Application Sourcing: Application Service Providers, Legacy Systems and More, Gartner Group
  15. Yang, J. H, Leem, C. S. and Ahn, J. G., (2001), A Study on Adjusted Certification and Audit Frameworks of Application Service Provider, IE Interface, 14(2), 172-181
  16. Yoon, B. N., Kim, H. T. and Sohn, J. R. (1999), A Methodology for Information Outsourcing, National Computerization Agency