Information Systems Review (경영정보학연구)

The Korea Society of Management Information Systems (한국경영정보학회)
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A Study on the Change Management During the Introduction of Information System: A Case of Supreme Court of Korea

정보시스템 도입에 따른 변화관리 사례 연구: 대법원 변화관리 프로젝트를 중심으로

  • Published : 2006.12.31
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Abstract

In recent years change in the business environment has become a way of life. Especially, the revolution of enterprises that utilizes information system is mainly considered as a representative change effort. However, the studies on the IT change management are not sufficient not only in the perspective of practitioners but also those of the scholars. In this study we deduce characteristics, scope, strategies and methods of IT change management from literature studies. And we analyze the change management efforts during the introduction of new information system in Supreme Court of Korea and find some implications. One of the findings is that finding out the right stakeholders of the change and their needs is crucial to the success of the project.

최근 내 외부 조직환경이 급변함으로써 조직의 변화에 대한 추구는 일상화된 활동으로 자리잡아가고 있다. 특히 정보시스템은 공공기관 혹은 기업의 생존을 위한 도구이자 조직혁신의 돌파구를 위한 대표적인 수단으로 활용되고 있다. 그러나 정보시스템을 활용하여 성공적인 변화관리를 달성한 실제 사례를 찾기는 쉽지 않다. 본 연구에서는 문헌연구를 통해 변화관리의 개념과 변화관리의 과정 및 단계, 그리고 정보기술과 변화관리와의 관계를 정리하였다. 이를 바탕으로 실제 대법원에서 이루어진 변화관리 프로젝트의 과정과 결과를 중심으로 변화관리 조직, 변화관리 범위, 그리고 정보시스템 도입 전략 등을 살펴보고 이에 대한 시사점을 찾고자 노력하였다. 그 결과 정보시스템 도입 시에 이해관계의 정확한 식별 및 대응이 중요하며, 이는 프로젝트 성공 및 정착에 절대적인 영향을 줄 수 있음을 규명하였다.

Keywords

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