e 비즈니스 전략 : 선행요인과 결과

E-Business Strategies : The Antecedents and Consequences

  • 발행 : 2006.12.31

초록

E-business strategy has interests in Issues of strategic positioning and its impact on firm performance. These studies address the environmental factors as antecedents to strategic decision makings and its consequences such like firm performance. However most studies has not considered the role of business models In explaining e-business firm performance. We adopt Porter's generic strategies to the e-business context. We Identify business models and e-business environmental factors as antecedents and then examine these factors Influence on firm performance. We find that uncertainty of environment has a negatively related to the strategic choices of e-Business firms; in contrast, market turbulence positively affects the level of adoption of all the strategies. Among the strategies, marketing differentiation only makes an Impact on firm performance.

키워드

참고문헌

  1. Agarwal, R. and V. Venkatesh, 'Assessing a firm's web presence: A heuristic evaluation procedure for the measurement of usability,' Information Systems Research, Vol. 13, No.2(2002), pp.168-186 https://doi.org/10.1287/isre.13.2.168.84
  2. Amit, R. and C. Zott, 'Value creation in e-business,' Strategic Management Journal, Vol.22(2001), pp.493-520 https://doi.org/10.1002/smj.187
  3. Bailey, J.P., Intermediation and Electronic Markets: Aggregation and Pricing in Internet Commerce, Ph D. Thesis, Technology, Cambridge, MA., 1995
  4. Bakos, J.Y., 'A strategic analysis of electronic marketplaces,' MIS Quarterly, Vol. 15, No.3(1991), pp.295-310 https://doi.org/10.2307/249641
  5. Bakos, J.Y., 'The emerging role of electronic marketplaces on the Internet,' Communications of ACM, Vol.48, No.8(1998), pp.35-42
  6. Barrett, L., 'Do new media brands need new marketing?' Marketing, Vol.8, No.13(1999a), pp.16-48
  7. Barrett, L., 'Amazon picks HHCL for branding job?' Marketing, Vol.16, No.3(1996), pp.1-15
  8. Bhattacherjee, A., 'Individual trust in online firms : Scale development and initial test,' Journal of Management Information Systems, Vol.19, No.1(2002), pp.211-241 https://doi.org/10.1080/07421222.2002.11045715
  9. Bourgeois, L., Strategic Management from Concept to Implementation, Dryden Press, Fort Worth, TX, 1996
  10. Brynjolfsson, E. and M. Smith, 'A comparison of Internet and conventional retailers,' Management Science, Vol.6, No.4(2000), pp. 563-585
  11. Byrne, B.M., Structural Equation Modeling with LISREL, PRELIS, and SIMPLIS, Lawrence Erlbaum Associated Publisher, Mahwah, NJ, 1998
  12. Cao, Y. and T.S. Gruca, 'The effect of stock market dynamics on Internet price competition,' Journal of Service Research, Vol.6, No.1(2003), pp.24-36 https://doi.org/10.1177/1094670503254272
  13. Christensen, H.K. and C. Montgomery, 'Corporate economic performance : Diversification strategy versus market structure,' Strategic Management Journal, Vol.2(1981), pp.327 - 343 https://doi.org/10.1002/smj.4250020402
  14. Degeratu, A., A. Rangaswamy, and J. Wu, 'Consumer choice behavior in online and regular stores : The effects of brand name, price, and other search attributes,' International Journal of Research in Marketing, Vol.17(2000), pp.55-78 https://doi.org/10.1016/S0167-8116(00)00005-7
  15. Dobni, C.B. and G. Luffman, 'Determining the scope and impact of market orientation profiles on strategy implementation and performance,' Strategic Management Journal, Vol.24(2003), pp.577-585 https://doi.org/10.1002/smj.322
  16. Donaldson, L., The Contingency Theory of Organizations, Sage Publications, Thousand Oaks, CA, 200l
  17. Durand, R. and R. Coeurderoy, 'Age, order of entry, strategic orientation, and organizational performance,' Journal of Business Venturing, Vol.16, No.5(2001), pp471-494 https://doi.org/10.1016/S0883-9026(99)00061-0
  18. Evans, P. and T.S. Wurster, 'Getting real about virtual commerce,' Harvard Business Review, (Nov.-Dec. 1999), pp.85-94
  19. Feeny, D., 'Making business sense of the e-opportunity,' Sloan Management Review (Winter 2001), pp.41-51
  20. Fitzsimmons, J.A. and M.J. Fitzsimmons, Service Management: Operations, Strategy, and Information Teclmology, 2nd ed. Irwin/McGraw-Hill, New York, 1997
  21. Galbraith, C. and D. Schendel, 'An empirical analysis of strategy types,' Strategic Management Journal, Vol.4, No.2(1983), pp. 153-173 https://doi.org/10.1002/smj.4250040206
  22. Gefen, D., D. Straub, and M. Boudreau, 'Structural equation modeling and regression : Guidelines for research practice,' Communications of the Association for Information Systems, Vol.4(2000), pp.1-79
  23. Gefen, D., E. Karahanna, and D.W. Straub, 'Trust and TAM in online shopping : An integrated model,' MIS Quarterly, Vol. 27, No.1 (2003), pp.51-90 https://doi.org/10.2307/30036519
  24. Ghemawat, P. and B. Baird, 'Leadership online: Barnes & Noble vs. Amazon.com( A),' Harvard Business School, Vol.9(1998), pp. 798-063
  25. Gonsalves, G., A. Lederer, R. Mahaney, and H.A. Newkik, 'Customer resource life cycle interpretation of the impact of the world wide web on competitiveness : Expectations and achievements,' International Journal of Electronic Commerce, Vol.4, No.1(1999), pp.103-120 https://doi.org/10.1080/10864415.1999.11518359
  26. Hambrick, D.C., 'Some test of the effectiveness and functional attributes of Miles & Snow's strategic types,' Academy of Management Journal, Vol.26(1983), pp.5-26 https://doi.org/10.2307/256132
  27. Hoffman, D.L., T.P. Novak, and M.A. Peralta, 'Information privacy in the marketspace : Implications for the commercial use of anonymity on the web,' Information Society, Vol.15, No.2(1999), pp.323-344
  28. Hu, L. and P.M. Bentler, 'Cut-off criteria for fit indexes in covariance matrix analysis : Conventional criteria versus new alternatives,' Structural Equation Modeling, Vol. 6, No.1(1999), pp.1-55 https://doi.org/10.1080/10705519909540118
  29. Jauch, L.R. and K.L. Kraft, Strategic management of uncertainty, Academy of Management Review, Vol.11, No.4(1986), pp. 777-790 https://doi.org/10.2307/258396
  30. Jaworski, B. and A.K. Kohli, 'Market orientation: Antecedents and consequences,' Journal of Marketing, Vol.57(1993), pp.53-70 https://doi.org/10.2307/1251854
  31. Kalakota, R. and A.B. Whinston, Frontiers of Electronic Commerce, Addison-Wesley, Reading, MA, (1996), pp.3-7
  32. Kettinger, W.J., V. Grover, S. Guha, and A. H. Segars, 'Strategic information system revisited : A study in sustainability and performance,' MIS Quarterly, Vol.18, No.1 (1994), pp.31-58 https://doi.org/10.2307/249609
  33. Koo, C., C.E. Koh, and K. Nam, 'An examination of Porter's competitive strategies in electronic virtual markets : A comparison of two on-line business models,' International Journal of Electronic Commerce, Vol.9, No.1(2004), pp.163-180 https://doi.org/10.1080/10864415.2004.11044316
  34. Kotha, S. and B. Vadlamani, 'Assessing generic strategies: An empirical investigation of two competing typologies in discrete manufacturing industries,' Strategic Management Journal, Vol.16(1995) , pp.75-83 https://doi.org/10.1002/smj.4250160108
  35. Krause, D.R., T.V. Scannell, and R.J. Calantone, 'A structural analysis of the effectiveness of buying firm's strategies to improve supplier performance,' Decision Science, Vol.30, No.1(2000), pp.33-55
  36. Lederer, A.L., D.A. Mirchandani, and K. Sims, 'The link between information strategy and electronic commerce, ' Journal of Organizational Computing and Electronic Commerce, Vol.7,No.1(1997), pp.17-34 https://doi.org/10.1207/s15327744joce0701_2
  37. Lederer, A.L., D.A. Mirchandani, and K. Sims, 'The search for strategic advantage from the world wide web,' International Journal of Electronic Commerce, Vol.5, No. 4(2001), pp.117-133 https://doi.org/10.1080/10864415.2001.11044223
  38. Lee, H.G., 'Do electronic marketplaces lower the price of goods,' Communications of the ACM, Vol.41, No.1(1998), pp.73-80 https://doi.org/10.1145/268092.268122
  39. Lenz, R.I., 'Environment, strategy, organization structure and performance : Patterns in one Industry,' Strategic Management Journal, Vol.1(1980), pp.209-226 https://doi.org/10.1002/smj.4250010303
  40. Lynch, J.G. and D. Ariely, 'Wine online: Search cost affect competition on price, quality, and distribution,' Marketing Science, Vol.19, No.1(1998), pp.83-103 https://doi.org/10.1287/mksc.19.1.83.15183
  41. Machlis, S., 'Amazon.corn, Wal-Mart pushes web branding,' ComputerWorld, Vol.32, No.13(1998), pp.1-2
  42. McKnight, D., H.V. Choudhury, and C. Kacmar, 'Developing and validating trust measures for e-commerce : An integrative typology,' Information Systems Research, Vol.13, No.3(2002), pp.334-359 https://doi.org/10.1287/isre.13.3.334.81
  43. Mellahi, K. and M. Johnson, 'Does it pay to be a first mover in e-commerce? The case of Amazon.com,' Management Decision, Vol.38, No.7(2000), pp.445-452 https://doi.org/10.1108/00251740010373458
  44. Metcalfe, B., 'Auction network service to give Internet first mover a serious run for its money,' Infoworld, Vol.21, No.41(1999), p.110
  45. Miles, R. and Snow, C., Strategy, Structure, and Process, McGraw Hill, New York, 1975
  46. Miller, D., 'Configurations of strategy and structure,' Strategic Management Journal, Vol. 7, No.3(1986), pp.233-250 https://doi.org/10.1002/smj.4250070305
  47. Miller, D., 'The structural and environmental correlates of business strategy,' Strategic Management Journal, Vol.8, No.1(1987), pp. 55-76 https://doi.org/10.1002/smj.4250080106
  48. Miller, D., 'Relating Porter's business strategies to environment and structure : Analysis and performance: Implications,' Academy of Management Journal, Vol.31, No.2(1988), pp.280- 308 https://doi.org/10.2307/256549
  49. Miller, D. and C. Droge, 'Psychological and traditional detemrinants of structure,' Administrative Science Quarterly, Vol.31(1986), pp.539-560 https://doi.org/10.2307/2392963
  50. Milliken, F.J., 'Perceiving and interpreting environmental change : An examination of college administrators' interpretation of changing demographics,' Academy of Management Journal, Vol.33, No.1(1990), pp.42-63 https://doi.org/10.2307/256351
  51. Muthen, B. and O.L. Muthen, The Comprehensive Modeling Program for Applied Researchers User Guide, Muthen and Muthen, Los Angeles, CA, 2003
  52. Pan, X., B.T. Ratchford, and V. Shankar, 'Can price dispersion in online markets be explained by differences in e-tailer service quality?' Academy of Marketing Science Journal, Vol.30, No.4(2002), pp.433-445 https://doi.org/10.1177/009207002236915
  53. Pearce, J.A. and R.B. Robinson, Strategic Management: Formulation, Implementation, and Control, 5th ed., Richard D. Irwin, Chicago, IL, 1994
  54. Pettigrew, A., R. Whittington, C. Melin, F. Sanchez-Runde, V.D. Bosch, W. Ruigrok, and T. Namagami, Innovative Forms of Organizing, Sage Publications, London, UK, 2003
  55. Porter, M.E., Competitive Strategy : Techniques for Analyzing Industries and Companies, Free Press, New York, NY, 1980
  56. Porter M.E. and V.E. Millar, 'How information gives you competitive advantage,' Harvard Business Review, Vol.63, No.4(1986), pp.61-78
  57. Porter, M.E., 'Strategy and the Internet,' Harvard Business Review, Vol.79, No.2(2000), pp.63-78
  58. Postrel, V.I., 'The big uneasy: Nothing upset stasis-loving social critics more than new institutions for buying and selling,' Forbes, Vol.158, No.5(1996), p.32
  59. Rarnanujam, V. and N. Venkatraman, 'Mulitobjective assessment of effectiveness of strategic planning : A discriminant analysis approach,' Academy of Management Journal, Vol.29, No.2(1986), pp.347-372 https://doi.org/10.2307/256192
  60. Rangan, K. and M. Bell, Dell online, Harvard Business School Case Study, 1998, No.3/2, (9-589-116)
  61. Reid, C., 'Amazon.com's Jeff Bezos: Brand first, profits later,' Publishers Weekly, Vol. 245, No.1(1998), p.22
  62. Rush, L., U.S. e-comrnerce to see significant growth by 2008, 2003. Cyberatlas.com
  63. Scherer, F.M., Industrial Market Structure and Economic Performance Houghton-Mifflin, Boston, MA, 1980
  64. Segars, A.H. 'Assessing the unidimensionality of measurement: A paradigm and illustration within the context of information systems research, Omega, Vol.25, No.1 (1997), pp.107-121 https://doi.org/10.1016/S0305-0483(96)00051-5
  65. Subbanarasimha, P.N., 'Strategy in turbulent environments: The role of dynamic competence,' Managerial and Decision Economics, Vol.22(2001), pp.201-212 https://doi.org/10.1002/mde.1017
  66. Subramani M. and E.A. Walden, 'The impact of e-commerce announcements on the market value of firms,' Information Systems Research, Vol.12, No.2(2001), pp.135-154 https://doi.org/10.1287/isre.12.2.135.9698
  67. Thompson, A.A. and A.J. Strickland, Strategic Management, Concepts and Cases, 8th ed., Richard D. Irwin, Chicago, IL, 1995
  68. Timmers, P., Electronic Commerce: Strategies and Models for Business-to-Business Trading John Wiley, New York, 1999
  69. Venkatraman, N. and V. Ramanujam, 'Management of business performance in strategy research : A comparison of approaches,' Academy of Management Review, Vol.11, No.4(1986), pp.801-814 https://doi.org/10.2307/258398
  70. Whittington, R., A. Pettigrew, S. Peck, E. Fenton, and M. Conyon, 'Change and complementarities in the new competitive landscape : An European panel study 1992-1996,' Organization Science, Vol.10, No.5 (1999), pp.583-600 https://doi.org/10.1287/orsc.10.5.583
  71. Wright, P.A., 'Refinement of Porter's generic strategies,' Strategic Management Journal, Vol.8, No.1(1987), pp.93-101 https://doi.org/10.1002/smj.4250080108