DOI QR코드

DOI QR Code

Analyzing Substantive Theories in User Studies of Information Seeking on the Web

이용자 중심 웹 정보탐색 연구의 실체이론 분석

  • 김성진 (이화여자대학교 문헌정보학)
  • Published : 2006.09.29

Abstract

This study aims to analyze substantive theories in user studies on Web-based information seeking in order to explore the implications of building a unified theory in this field, Substantive theory is defined as research which generalized user behaviors during information seeking on the Web or suggested significant relationships between variables in Web-based information seeking context. The sample of research articles were published in four core journals from 1995 to 2005, Among 42 articles of user-based information seeking on the Web, ten articles were contributed to the development of substantive theories. Findings show that substantive theories used thirteen dependent and ten independent variables and 22 relationships were considered as significant. They have a tendency to focus on individual differences of users and on some specific narrow aspects(i.e. searching or searching time) of user behaviors. Findings suggested a range of implications for a unified theory construction.

본 연구는 이용자 중심 웹 정보탐색 분야의 실체이론을 분석함으로써 웹 정보탐색행위 영역의 통합이론 구축 가능성을 검토하고자 한다. 실체이론은 웹 이용자의 정보탐색행위를 설명하는 변인들 간의 유의한 관계를 밝히거나 이용자 행위를 일반화한 연구결과로 정의되었다. 1995년부터 2005년 사이에 네 종의 학술지에 출판된 이용자 중심의 웹 정보탐색 연구는 총 42편이었고, 이 중에서 10편이 실체이론 개발에 기여하였다. 분석결과, 13개의 종속변인과 10개의 독립변인이 다루어졌고 이 중 22개의 관계가 유의한 것으로 나타났다. 실체 이론의 대부분은 이용자의 개별적 차이에 초점을 두고 각기 다른 속성을 갖는 이용자의 웹 정보탐색행위를 설명하고자 하였으며, 이용자 행위의 일부 측면(검색행위, 탐색시간 등)만을 다루는 것이 특징이었다. 분석결과를 바탕으로 통합이론 구축을 위한 시사점이 제안되었다.

Keywords

References

  1. 김성진. 2004a. '문헌정보학 이론의 효율성과 활용성 연구'. 이화여자대학교 대학원 문헌정보학과, 박사학위논문
  2. 김성진. 2004b. 웹 정보탐색행위 모형의 비교 분석 연구. '情報管理學會誌', 21(2) : 211-233
  3. 정동열, 김성진. 2003. '이론정보학-정보이론의 분석적 연구'. 서울 : 한국도서관협회
  4. Agosto, D. E. 2002. 'Bounded rationality and satisficing in young people' s Web-based decision making.' Journal of the American Society for Information Science and Technology, 53(1) : 16-27 https://doi.org/10.1002/asi.10024
  5. Ambra, J. D. and Wilson, C. S. 2004. 'Use of the world wide web for international travel : Integrating the construct of uncertainty in information seeking and the task-technology fit (TTF) model.' Journal of the American Society for Information Science and Technology, 55(8) : 731-742 https://doi.org/10.1002/asi.20017
  6. Cool, C. and Spink, A. 2002. 'lssues of context of in information retrieval(IR) : An introduction to the special issue.' Information Processing and Management, 38(5) : 605-611 https://doi.org/10.1016/S0306-4573(01)00054-1
  7. Dervin, B. and Nilan, M. S. 1986. 'Information needs and uses.' Annual Review of Information Science and Technology, 21 : 3-33
  8. Dinkelacker, J. and Hirsh, S. 2004. 'Seeking information in order to produce information: An empirical study at Hewlett Packard labs.' Journal of the American Society for Information Science and Technology, 55(9) : 807-817 https://doi.org/10.1002/asi.20024
  9. Dixon, P., and Shenton, A. K. 2003. 'A comparison of youngsters' use of CD-ROM and the Internet as information resources.' Journal of the American Society for Information Science and Technology, 54(11) : 1029-1049 https://doi.org/10.1002/asi.10299
  10. Dobrowolski, T., Huntington, P., Nicholas, D., and William, P. 2004. 'Re-appraising information seeking behavior in a digital environment : bouncers, checkers, returnees and the like.' Journal of Document, 60(1) : 24-43 https://doi.org/10.1108/00220410410516635
  11. Erdelez, S. 2004. 'Investigation of information encountering in the controlled research environment.' Information Processing & Management, 40(6) : 1013-1025 https://doi.org/10.1016/j.ipm.2004.02.002
  12. Glaser, B. C. and Strauss, A. L. 1967. The Discovery of Grounded Theory: Strategies for Qualitative Research. Chicago, IL : Aldine Publishing
  13. Grover, R. and Glazier, J. 1986. 'A conceptual framework for theory building in library and information science.' Library and Information Science Research, 8 : 227-242
  14. Gunter, B., Huntington, P., Nicholas, D., and Williams, P. 2003. 'Search disclosure: Under standing digital information platform preference and location in a health environment.' Journal of Document, 59(5) : 523-539 https://doi.org/10.1108/00220410310499573
  15. Hammershlag, G. and Yitzhaki, M. 2004. 'Accessability and use of information sources among computer scientists and software engineers in Israel : Academy versus industry.' Journal of the American Society for Information Science and Technology, 55(9) : 832-842 https://doi.org/10.1002/asi.20026
  16. Hargittai, E. 2002. 'Beyond logs and surveys: in-depth measures of peoples' web use skills.' Journal of the American Society for Information Science and Technology, 53(14) : 1239-1244 https://doi.org/10.1002/asi.10166
  17. Hsieh-Yee, I. 2001. 'Research on Web search behavior.' Library and Information Science Research, 23 : 167-185 https://doi.org/10.1016/S0740-8188(01)00069-X
  18. Johnstone, D., Tate, M., and Bonner, M. 2004. 'Bring human information behaviour into information systems research: an application of systems modeling.' Information Research, 9(4), paper 191.
  19. Jose, J. M., Ruthven, I., and Tombros, A. 2005. 'How users assess web pages for information seeking.' Journal of the American Society for Information Science and Technology 56(4) : 327-344 https://doi.org/10.1002/asi.20106
  20. Kari, J. and Savolainen, R. 2004. 'Placing the Internet in information source horizons, A study of information seeking by Internet users in the context of self-development.' Library and Information Science Research, 415-433
  21. Kim, K.-S. 2001. 'Information seeking on the Web: effects of user and task variables.' Library and Information Science Research, 23(3): 233-255 https://doi.org/10.1016/S0740-8188(01)00081-0
  22. Large, A., Beheshti, J., and Rahman, T. 2002. 'Gender differences in collaborative Web searching behavior : an elementary school study.' Information Processing & Management, 38(3) : 427-433 https://doi.org/10.1016/S0306-4573(01)00034-6
  23. Liu, Z. 2004. 'Perceptions of credibility of scholarly information on the web.' Information Processing & Management, 40(6) : 1027-1038 https://doi.org/10.1016/S0306-4573(03)00064-5
  24. Meho, L. I. and Haas, S. W. 2001. 'Information-seeking behavior and use of social science faculty studying stateless nation: a case study.' Library and Information Science Research, 23(1) : 5-25 https://doi.org/10.1016/S0740-8188(00)00065-7
  25. Rieh, S. Y. 2004. 'On the web at home: Information seeking and web searching in the home environment.' Journal of the American, Society for Information Science and Technology, 55(8) : 743-753 https://doi.org/10.1002/asi.20018
  26. Saracevic, T. 1996. 'Modeling interaction in information retrieval (IR) : A review and proposal.' In S. Hardin (Ed.), Proceedings of the 59th ASIS Annual Meeting (pp. 3-9). Medford, NJ : Information Today
  27. Savolainen, R. 2001. 'living encyclopedia or idle talk? Seeking and providing consumer information in an Internet newsgroup.' Library and Information Science Research, 23(1) : 67-90 https://doi.org/10.1016/S0740-8188(00)00068-2
  28. Senkevitch, J. J. and Wolfram, D. 1997. 'Internetworking an urban community : a longitudinal study of approaches to introducing adult new users to electronic information resources.' Library and Information Science Research, 19(3) : 249-264 https://doi.org/10.1016/S0740-8188(97)90015-3
  29. Shapira, B., Kantor, P. B., and Melamed, B. 2001. 'The effect of extrinsic motivation on user behavior in a collaborative information finding system.' Journal of the American Society for Information Science and Technology, 52(11) : 879-887 https://doi.org/10.1002/asi.1148
  30. Slone, D. 2003. 'Internet search approaches: the influence of age, serch goals, and experience.' Library and Information Science Research, 25(4) : 403-418 https://doi.org/10.1016/S0740-8188(03)00051-3
  31. Spink, A. 2004. 'Multitasking information behavior and information task switching : an exploratory study.' Journal of Document, 60(4) : 336-351 https://doi.org/10.1108/00220410410548126
  32. Stefl-Mabry, J. 2003. 'A social judgement analysis of information source preference profiles : An exploratory study to empirically represent media selection patterns.' Journal of the American Society for Information Science and Technology, 54(9) : 879-904 https://doi.org/10.1002/asi.10285
  33. Tabatabai, D. and Shore , B. M. 2005. 'How experts and novices search the Web.' Library and Information Science Research, 27(2) : 222-248 https://doi.org/10.1016/j.lisr.2005.01.005
  34. Wang, P., Hawk, W. B., and Tenopir, C. 2000. 'User's interaction with World Wide Web resources: an exploratory study using a holistic approach.' Information Processing & Management, 36(2) : 229-251 https://doi.org/10.1016/S0306-4573(99)00059-X
  35. Wikgren, M. 2001. 'Health discussions on the Internet : a study of knowledge communication.' Library and Information Science Research, 23(4) : 305-317 https://doi.org/10.1016/S0740-8188(01)00091-3
  36. Wolfram, D. and Xie, H. 2002. 'Traditional IR for web users : a context for general audience digital libraries.' Information Processing & Management, 38(5) : 627-648 https://doi.org/10.1016/S0306-4573(01)00056-5

Cited by

  1. A Personalized Retrieval System Based on Classification and User Query vol.43, pp.3, 2009, https://doi.org/10.4275/KSLIS.2009.43.3.163