A Study of the Attitude and Preference on Comsumer of Food and Beverage Industry

외식산업의 이용 고객 태도와 선호도에 관한 연구

  • 하종명 (진주국제대학교 호텔관광학부) ;
  • 이지영 (진주국제대학교 호텔관광학부)
  • Published : 2006.07.30

Abstract

The purpose of this study are to find out various the significant factors impinging on the attitude of consumer, between attitude of consumer and preference of consumer in the Food and Beverage industry. For these purposes, two hypothesis were established as follows : (1) The reactions of consumer should have a significant effect on the attitude of consumer in the Food and Beverage industry. (2) The attitude of consumer should have a significant effect on the preference of consumer in the Food and Beverage industry. The verification of the proposed hypothesis showed the following results : First, it was found that the consumer's recognition reaction of employees have significant on price and variety of menu. Second, it was found that the consumer's emotion reaction have significant on feeling, taste of food and so on. Third, it was found that the consumer's action reaction have significant on expense.

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