산업공학 (IE interfaces)

  • 제18권1호
  • /
  • Pages.104-116
  • /
  • 2005
  • /
  • 1225-0996(pISSN)
  • /
  • 2234-6465(eISSN)
대한산업공학회 (Korean Institute of Industrial Engineers)
권호 표지

우편주소 정보화 방안 수립에 관한 연구

A Study on the Informatization Planning of Postal Address

  • 장태우 (한국전자통신연구원 우정기술연구센터) ;
  • 정한일 (대전대학교 인터넷정보공학과) ;
  • 박찬권 (한양사이버대학교 e-비즈니스학과)
  • Chang, Tai-Woo (Postal Technology Research Center, ETRI) ;
  • Jeong, Han-Il (Department of Internet Information Engineering, Daejeon University) ;
  • Park, Chank-Won (Department of e-Business, Hanyang Cyber University)
  • 투고 : 2004.11.18
  • 심사 : 2005.01.21
  • 발행 : 2005.03.31
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초록

In this paperm we provide a plan of construction, employment and management of the Korean postal address database and discuss the design of to-be models for it. For the purpose, we adopt and modify the information strategy planning methodology to fit it into our study. We examine the managerial environments and limitations of the postal services and define the requirements as a result. The U.S. Postal Service (USPS) was chosen as the best practice for a benchmarking and gap analysis with its advanced management of address information. After analyzing the current status of the postal business processes and information systems used, we classify the products and the services of USPS by the process to which they are applied and propose a deployment plan. In order to design a to-be model, we define the operating and managing functions for the address database and specify the scenario according to the functions. By managing the address database and supporting the postal services, it could be possible to make the business competitive and satisfy the customer demands.

키워드

참고문헌

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