정보시스템 아웃소싱을 위한 QFD모형에 관한 연구

A Study on the QFD Model for Information Systems Outsourcing

  • 우태희 (서일대학 산업시스템경영과) ;
  • 임충묵 (혜전대학 산업시스템경영과)
  • 발행 : 2004.03.01

초록

The goal of this paper is to offer a quantitative decision model using Quality Function Deployment(QFD). We consider the factors outsourcing that affect the benefits of the organization and the fifth alternatives that were selected to be considered for outsourcing as customer requirements and technical attributes in QFD. For selecting the outsourcing system, we compute the priority considering interdependencies among alternatives. Thus this paper propose a decision model, which uses the quality function deployment to help practitioners set priority and users in structuring the outsourcing problems.

키워드

참고문헌

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