Information Systems Review (경영정보학연구)

The Korea Society of Management Information Systems (한국경영정보학회)
권호 표지

User Requirements Analysis for the Strategic Planning of Virtual University Systems : A Case Study on the Perspective of Instructors

가상대학시스템 전략계획수립을 위한 교수자 측면의 요구분석에 관한 연구: K대학의 사례를 중심으로

  • Published : 2002.11.30
Download PDF
⟨ Previous Next ⟩

Abstract

Today, many universities are confronted with the changing education paradigm such as e-Learning, CBT(Computer-based Training), Virtual University. Particularly, the Virtual University is now in the countrys educational mainstream as a legitimate, potentially standards-setting educational environment. These streams are certainly a new opportunity or threat to our universities. To overcome this problem, we should think this as strategic, and should implement IT-based Virtual University System to which computer and network technology is main edge. So, we think that the Virtual University System is SIS(Strategic Information System) which support universitys future education strategies. We proposed a planning framework for the Virtual University System. The framework which is based on the IS planning methodology is composed of such as environment analysis, requirement analysis of the system, strategic roles and objectives setting, scenario analysis of budget and revenue. To define the strategic roles and objectives of the system, we surveyed it on the side of instructors. We proposed five factors, which are to (1) improve competitiveness (2) reduce cost and secure profit (3) enhance education services (4) change the future education model (5) decrease dysfunctions of virtual education model.

오늘날 대학은 지식 및 정보혁명에 대응하여 새로운 가상학습모델(가상대학, E-Learning)의 도입과 같은 교육 패러다임의 변화기에 놓여 있다. 이러한 변화기에 가상대학은 분명 대학에게 새로운 기회와 위협을 주고 있다. 만일 대학이 가상학습모델의 지원을 위한 가상대학시스템을 구축하고, 이를 미래의 중요한 전략적 요소로 인식한다면 가상대학시스템은 대학의 입장에서 볼 때 중요한 전략적 정보시스템이 될 수 있다. 본 연구에서는 가상대학시스템을 대학의 중요한 전략정보시스템으로 인지하고 이에 대한 체계적인 전략계획수립을 위한 하나의 프레임웍을 제시하며, 가상대학시스템 전략수립에 있어 가장 큰 영향력을 가진 집단인 교수자의 의견과 요구사항을 분석하여 이들의 요구가 가상대학 전략수립에 어떻게 반영되어야 할 것인지를 제시하고자 한다.

Keywords

References

  1. 김준석, 성경창, '정보시스템의 전략적 역할과 계획 수립 특성이 계획수립 성과에 미치는 영향,' 경영정보학연구, 제7권 제2호, 1997, pp. 51-75
  2. 문태수, 조세형, '경영환경, 조직특성이 정보시스템의 전략적 활용에 미치는 영향,' 경영정보학연구, 제9권 제4호, 1992, pp. 1-21
  3. 배수진, '인터넷 콘텐츠편: e-Learning,' 정보통신산업동향, 2002-01, 2002. 9, pp. 167-179
  4. 유지연, '지식식기반사회에서의 e-learning 현황 및 전망,' 정보통신정책, 제13권 16호(통 권285호), 2001. 9, pp. 28-50
  5. 정이상, '정보시스템계획 성과에 영향을 미치는 조직특성 및 정보시스템특성에 관한 연구,' 경영정보학연구, 제10권 제2호, 2000. pp. 177-196
  6. 한국능률협회, 'Web Power,' 2002 KMA 전략보고서, 제2호, 2002. 6
  7. 한국소프트웨어진흥원, '2001 국내 디지털콘텐츠산업시장보고서,' 연구보고서, 2002. 2
  8. Web Business, '사이버대학,' 2001. 3, pp. 58-64
  9. Benjamin, R. I., J. F. Rockart, M. S. Scott-Morton, and J. Wyman, 'Information Technology: A Strategic Opportunity,' Sloan Management Review, Vol. 25, No. 3, 1984, pp. 3-10
  10. Cash, J. I., and B. R. Konsynski, 'IS Redraws Competitive Boundaries,' Harvard Business Review, March-April 1985, pp. 134-142
  11. Cheng, H., J. Lehman, A. Reynolds, 'What do You Know about Asynchronous Group Computer-based Distance Learning?,' Educational Technology, Vol. 31, 1991, pp. 16-19
  12. Cloete, E., 'Electronic Education System Model,' Computers & Education, Vol. 36, No. 2, 2001, pp. 171-182 https://doi.org/10.1016/S0360-1315(00)00058-0
  13. Couger, J. D., 'Ensuring Creative Approaches in Information System Design,' Managerial and Decision Economics, Vol. 11, 1990, pp. 281-295
  14. Dator, J., 'The Futures of Universities; Ivied Halls, Virtual Malls, or Theme Parks?,' Futures, Vol. 30, Issue 7, September 1998, pp. 615-623
  15. Drucker, P., Management Challenges for the 21st Century, Harper Business, New York, 1999
  16. Drucker, P., 'Putting More Now into the Internet,' Forbes, May 2000
  17. Earl, M. J., Management Strategies for Information Technology, Prentice-Hall, NY, 1989
  18. Earl, M. J., 'Experiences in Strategic Information Systems Planning,' MIS Quarterly, Vol. 17, No. 1, 1993, pp. 1-24 https://doi.org/10.2307/249507
  19. Enzer, S., 'How to Think Strategically,' New Management, Vol. 2, No. 1, 1984, pp. 53-56
  20. Goldstein, M. B., 'To Be [For-Profit] Or Not to Be: What Is the Question?,' Change, Vol. 32, No. 5, 2000
  21. Harasim, L., 'Computer Learning Networks: Educational Applications of Computer Conferencing,' Journal of Distance Education, Vol. 1, 1986, pp. 59-60
  22. IDC, 'e-Learning: The Definition, the Practice, and the Promise,' IDC Report, 2000. 10
  23. Ives, B., and G. P. Learmonth, 'The Information Systems as a Competitive Weapon,' Communications of the ACM, Vol. 27, No. 12, 1984, pp. 1193-1201
  24. Johnson, J. R., 'Enterprise Analysis,' Datamation, Vol. 15, December 1984, pp. 97-103
  25. King, W. R., 'Strategic Planning for Management Information Systems,' MIS Quarterly, Vol. 2, No. 1, 1978, pp. 27-37 https://doi.org/10.2307/249104
  26. Kotteman, J. E., and B. R. Konsynski, 'Information Systems Planning and Development: Strategic Postures and Methodologies,' Journal of MIS, Vol. 1, No. 2, 1984, pp. 45-63
  27. Lederer, A. L., and V. Sethi, 'Critical Dimension of Strategic Information Systems Planning,' Decision Sciences, Vol. 22, 1991, pp. 104-119
  28. Maier, P., and A. Warren, Integrating Technology in Learning and Teaching, Kogan Page, London, 2000
  29. Mason, Jon, 'Communities, Networks, and Education,' Computer Networks and ISDN Systems, Vol. 30, April 1998, pp. 583-586
  30. McFarlan, F. W., 'Information Technology Changes the Way You Compete,' Harvard Business Review, Vol. 62, No. 3, 1984, pp. 98-103
  31. McFarlan, F. W., and J. L. McKenney, and P. Pyburn, 'Information Archipelago-Plotting a Course,' Harvard Business Review, Vol. 61, No. 1, 1983, pp. 145-156
  32. Nam, S. Z., 'A Research on the Cyber University,' International Conference on Information Technology and Computer Education, Jan. 1999, pp. 152-162
  33. Nolan, R. L., 'Managing the Crises in Data Processing,' Harvard Business Review, March-April 1979, pp. 115-126
  34. Norton, D., Stage by Stage, Nolan, Norton & Co, Boston, Winter 1985
  35. Osborn, A. F., Applied Imagination, Charles Scribner's Sons, New York, 1953
  36. Parsons, G. L., 'Information Technology: A New Competitive,' Sloan Management Review, Vol. 25, No. 1, 1983, pp. 3-14
  37. Peterman, T. W., 'Elements of Success at a Traditional/Virtual University: Lessons Learned from Three Years of Growth in Cyberspace,' The Journal of Academic Librarianship, Vol. 26, No. 1, January 2000, pp. 27-32 https://doi.org/10.1016/S0099-1333(99)00120-2
  38. Porter, M., Competitive Strategy: Techniques for Analyzing Industries and Competitors, Free Press, New York, 1980
  39. Porter, M., and V. E. Millar, 'How Information Gives You Competitive Advantage,' Harvard Business Review, Vol. 63, No. 4, 1985, pp. 149-161
  40. Premkumar, G., and W. R. King, 'An Empirical Assessment of ISP and the Role of IS in Organization,' Journal of MIS, Vol. 2, 1992, pp. 99-125
  41. Primozic, K. I., E. A. Primozic, and J. Leben, Strategic Choices: Supremacy, Survival, or Sayanara, McGraw-Hill, New York, 1991
  42. Pyburn, P. J., 'Linking the MIS Plan with Corporate Strategy: An Exploratory Study,' MIS Quarterly, Vol. 7, No. 2, 1983, pp. 1-14 https://doi.org/10.2307/248909
  43. Ryan. S., B. Scott, H. Freeman, and D. Patel, The Virtual University: The Internet and Resource-based Learning, Kogan Page, London, 2000
  44. Rockart, J. F., 'Chief Executives Define Their Own Data Needs,' Harvard Business Review, March-April 1979, pp. 81-92
  45. Rockart, J. F., and A. D. Crescenzi, 'Engaging Top Management in Information Technology,' Sloan Management Review, Summer 1984, pp. 3-16
  46. Spewak, S. H., Enterprise Architecture Planning: Developing a Blueprint for Data Application, and Technology, John Wiley & Sons, 1993
  47. Stallings, D., 'The Virtual University: Legitimized at Century's End: Future Uncertain for the New Millennium,' The Journal of Academic Librarianship, Vol. 26, No. 1, 2000, pp. 3-14 https://doi.org/10.1016/S0099-1333(99)00118-4
  48. Stallings, D., 'The Virtual University: Organizing to Survive in the 21st Century,' The Journal of Academic Librarianship, Vol. 27, No. 1, 2001, pp. 3-14 https://doi.org/10.1016/S0099-1333(00)00208-1
  49. Wiseman, C., Strategy and Computers: Information Systems as Competitive Weapons, Dow Jones Irwin, 1985