Journal of Preventive Medicine and Public Health
- Volume 34 Issue 3
- /
- Pages.211-218
- /
- 2001
- /
- 1975-8375(pISSN)
- /
- 2233-4521(eISSN)
Development and Evaluation of the Reliability and Validity of the VSSS-82 Korean Version for Measuring Satisfaction with Community-based Mental Health Services in Psychiatric Patients
지역사회정신보건서비스 이용자의 만족도 측정을 위한 한국어판 Verona Service Satisfaction Scale-82 (VSSS-82)의 개발 및 신뢰도와 타당도 평가
- Yoo, Weon-Seob (Department of Preventive Medicine, Hanyang University College of Medicine) ;
- Moon, Ok-Ryun (Seoul National University Graduate School of Public Health, Hanyang University College of Medicine) ;
- Nam, Jung-Hyun (Department of Psychiatry, Hanyang University College of Medicine) ;
- Shin, Young-Jeon (Department of Preventive Medicine, Hanyang University College of Medicine)
- Published : 2001.09.01
Abstract
Objectives : To develop a Korean version of VSSS-82 for measuring the multi-dimensional satisfaction with community-based mental health services in psychiatric patients and to investigate both the reliability and validity of the Korean version. Methods : The VSSS-82 English version was translated and back-translated with some modification. Data from 68 psychosis patients using community-based mental health services in three Community Mental Health Centers (CMHCs) was collected through a personal interview survey regarding the satisfaction and suitability of service. Variability of satisfaction and internal consistency, discriminant validity, and concurrent validity of the VSSS-82 Korean version were evaluated. Results : A higher number of dissatisfied subjects and significant pairwise differences for the dimensions were found. The Crohnbach's alpha coefficient, a measure of internal consistency, ranged from 0.56(overall satisfaction) to 0.90(skills and behavior) and significant differences in satisfaction was found in patients by the self-rated suitability of service. Conclusions : The VSSS-82 Korean version is a reliable and valid instrument for measuring multi-dimensional satisfaction with community-based mental health service.