A Construction Model of Quality Management System in Public Administration Sector by ISO 9001:2000 / KS A 9001:2001

ISO 9001:2000 / KS A 9001:2001에 의한 공공행정 부문의 품질경영시스템 구축 모델

ISO 9001:1994 / KS A 9001:1998 was recently revised as ISO 9001:2000 / KS A 9001:2001, so as to be used in non-manufacturing companies as well. In this paper, a model for quality management system in public administration sector was proposed by customizing ISO 9001:2000 / KS A 9001:2001. The proposed model is compatible with ISO 9001:2000 / KS A 9001:2001, and expected to be used as a guideline for those people who are involved in establishing quality administration system in public sector.