References
- Relationship Marketing: Theory and Practice Buttle,F.
- Marketing Research no.Summer Customer Relationship Measurement Wyner,G.A.
- Journal of Marketing v.58 The Commitment-Trust Theory of Relationship Marketing Morgan,R.M.;Hunt,S.D.
- Journal of the Academy of Marketing Science v.23 no.4 Relationship Marketing in Consumer Markets: Antecedents and Consequences Sheth,J.N.;Parvatiyar,A.
- Relationship Marketing in Emerging perspectives on Services Marketing Berry,L.L.;Leonard,L.(ed.);Berry,G.(ed.);Lynn Shostack(ed.);Gregory Upah(ed.)
- Journal of Marketing v.54 Relationship Quality in services selling: An interpersonal influence perspective Crosby,L.A.;Evans,K.R.;Cowles,D.
- Journal of the Korean Society of Clothing and Textiles v.20 no.4 A Study of Relationship between Organizational Characteristics and the Usage Level of Quick Response Technologies Ko Eunju
- A thesis of master's degree Customer Relationship Marketing for Fashion Products Kim Su Young
- Journal of the Korean Society of Clothing and Textiles v.24 no.1 The Effects of Supervisors on Goal Orientations and Sales Performance of Department Store Salespeople Park Kyungae;Heo Soonmin;Sakong Soo-youn;Shin Suim
- Quantity and Quality in Social Research Bryman,A.
- Naturalistic Inquiry Lincoln,Y.S.;Guba,E.G.