Korea Journal of Hospital Management (한국병원경영학회지)
- Volume 5 Issue 2
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- Pages.100-119
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- 2000
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- 1226-6299(pISSN)
Influences of Satisfaction of Mental Disease Patient's Protector about Medical Service on Utilizing Hospital
정신과환자의 입원진료서비스에 대한 보호자의 만족도가 병원재이용에 미치는 영향
- Choi, Wae-Kyung (Graduate School of Public Health, Kyung San University) ;
- Yoo, Kyu-Soo (Faculty of Public Health, Kyung San University) ;
- Kim, Moon-Ju (Institute of International Culture Studies of Kyung San University)
- Published : 2000.12.30
Abstract
This study was conducted to understand the influences or satisfaction of mental disease patient's carer about medical service on utilizing hospital, for 202 mental disease patients who are in 19 hospitals from March 2, to 31, 2000 with questionnaire. Factor for understanding satisfaction of patient's carer includes ability of medical professional, view of facility, kindness of steps, convenience of medical procedure, cleanness of environment and convenience of traffic. The data collected were analyzed by SPSS program and the results of this study are summarized as follows; 1. There are not significantly difference bet wren general character and whole satisfaction of patient's carer. 2. Each factor has the positive relation with whole satisfaction of patient's carer about medical service. 3. Whole satisfaction of patient's carer have the significant positive relation with utilizing hospital(