품질경영학회지 (Journal of Korean Society for Quality Management)
- 제28권1호
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- Pages.57-77
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- 2000
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- 1229-1889(pISSN)
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- 2287-9005(eISSN)
이차원 보증정책을 갖는 제품의 보증비용 모형
Warranty Cost Models for a Product with a Two-Dimensional Warranty Policy
초록
A two-dimensional warranty policy, two types of warranty criteria, such as the age and mileage of an automobile, are employed simultaneously to determine the eligibility of a warranty claim. We deal with the analysis of a variety of combined two-dimensional free replacement warranty(FRW) and pro-rata replacement warranty(PRW). In this paper we also propose the analysis of policies with item failures modelled using the one-dimensional and two-dimensional approach, respectively. We obtain expressions for the expected warranty costs and illustrate through numerical examples.
키워드