Korean Business Review (산학경영연구)

Korean Academic & Industrial Society of Business Administration (한국산학경영학회)
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Trust in Korean Workplaces: Meaning and Empirical Search for Antecedents

신뢰의 의미와 그 선행요인에 관한 연구 -상사와 부하관계를 중심으로-

  • Choi, Sung-Won (Department of Business Administration, Graduate School of Yonsei University) ;
  • Yoon, Bang-Seob (Department of Business Administration, College of Commerce & Law, Yonsei University)
  • 최성원 (연세대학교 대학원 경영학과) ;
  • 윤방섭 (연세대학교 경법대학 경영학과)
  • Published : 2000.07.31
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Abstract

Trust has been viewed from many perspectives according to their domains. This article reviewed some of many formerly suggested studies and models. And antecedents of trust, such as trustworthiness(ability, benevolence, integrity) and individual trust propensity as well as their interactions, were respectively and empirically tested in the context of Korean workplaces. Through the factor analysis of field survey(N=243), proposed conceptual independence in trustworthiness was only partially supported. Of the relationships between antecedents and trust, all components of trustworthiness were significantly sustained. While effects of individual trust propensity and its interactions with trustworthiness on trust were not found.

지금까지 신뢰는 연구 목적과 분야에 따라 여러 각도에서 조망되어 봤다. 본 연구에서는 조직 행동적 차원에서의 신뢰에 대한 기존 연구들을 살펴보는 한편, 최근 제안되고 있는 신뢰 형성 모형의 타당성을 한국적 조직 현실 속에서 실증코자 시도하였다. 신뢰 개념에 대한 여러 시각과 연구 경향을 간략히 소개하였으며, 특히 실증 연구를 통해 신뢰 형성의 4가지 선행 요인으로 제안되어 온 능력, 선의, 신실성 및 개인 신뢰성향의 실재성를 검토하였다.

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