Journal of Korean Society for Quality Management (품질경영학회지)
- Volume 26 Issue 2
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- Pages.82-92
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- 1998
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- 1229-1889(pISSN)
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- 2287-9005(eISSN)
Criteria for Quality Award and Measurement of Management Quality
품질경영상의 평가기준과 경영품질의 측정
Abstract
This paper reviews major aspects of the Malcolm Baldrige National Quality Award and introduces some evidences that the Baldrige criteria can assess the quality of management to some extent. It is also discussed that how can we improve our national quality award program.
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