품질경영학회지 (Journal of Korean Society for Quality Management)
- 제24권2호
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- Pages.102-112
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- 1996
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- 1229-1889(pISSN)
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- 2287-9005(eISSN)
A Literature Survey on Warranty Policies
- Suh, Young-Sung (Dept. of Industrial Engineering, Sungkyunkwan University) ;
- Park, Young-Taek (Dept. of Industrial Engineering, Sungkyunkwan University) ;
- Son, Eun-Il (Dept. of Industrial Engineering, Chinju Technical College)
- 발행 : 1996.06.20
초록
Estimation of warranty costs is an important application area of reliability engineering. On the manufacturer's point of view, exact estimation of warranty costs helps decisions on budgeting, product pricing, and A/S capacity planning, etc. We reviewed the state-of-the-art of existing models on warranty policies and suggested some future research directions.
키워드