A Methodology for Measuring End-User e-Business Competency

In e-Business environment, end-user e-Business capability is necessitated for performing his or her given tasks and improving his or her business performance in an enterprise of e-Business environment. An instrument of an end-user e-Business competency is extracted from the major components of a general competency. Through a pilot test, this study performed factor analysis, and proposed a 16-item instrument that can measure an end-user e-Business competency in e-Business environment. The application of the instrument is confirmed by applying it to measuring e-Business competency of end-users in an enterprise of e-Business environment and by presenting the measurement results for them.