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한국디지털정책학회:학술대회논문집
2006.12a
/
Pages.79-97
/
2006
The Society of Digital Policy and Management (한국디지털정책학회)
A Study of the CRM in Busan Metropolitan City
부산광역시 시민감동의 고객관리시스템(CRM) 구축 사례
Seo, Chang-Gap
;
Han, Gi-Seong
서창갑
(동명대학교 경영정보학과) ;
한기성
(부산광역시 혁신평가담당관실)
Published : 2006.12.15
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Abstract
Keywords
CRM
;
PCRM
부산광역시
;
고객관리시스템
;
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