Proceedings of the Korea Society of Costume Conference (한국복식학회:학술대회논문집)

The Korean Society of Costume (한국복식학회)
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The Influences of Service Quality and Relationship Benefit on Customer Voluntary Performance at Apparel Store

의류점포의 서비스품질 및 관계효익이 고객 자발성에 미치는 영향 연구

  • Chung, Young-Ju (Dept. of Clothing & Textiles, Sookmyung Women's University) ;
  • Lee, Sun-Jae (Dept. of Clothing & Textiles, Sookmyung Women's University)
  • 정영주 (숙명여자대학교 의류학과) ;
  • 이선재 (숙명여자대학교 의류학과)
  • Published : 2004.10.06
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