한국전자거래학회:학술대회논문집 (Proceedings of the CALSEC Conference)
- 한국전자거래학회 2004년도 e-Biz World Conference
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- Pages.117-121
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- 2004
Demystification of Bureaucracy - Life Events Approach in e-Government Portals
- Krishnaswamy, Girija (School of Business and Informatics Australian Catholic University)
- 발행 : 2004.02.01
초록
Paradigm Shift: Business of government - Transition to egovernment · Citizens have become accustomed to the private sector delivering high standards of customer service on the Internet and expect government to do likewise(Schoeniger, 2000). · The rise of e-business in the private sector reinforce the shift in the focus of government(Alfred Tat-Kei). · Explosive growth in Internet usage and rapid development e-Business in the private sector have put growing pressure on the public sector to serve citizens electronically, which is often known as the "e-government" initiative(omitted)
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