• The KIPS Transactions:PartC
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• v.15C no.2
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• pp.93-102
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• 2008

The network weather map and bandwidth time-series graph are popularly used to understand the current and past traffic condition of NSP, ISP, and enterprise networks. These systems collect traffic performance data from a SNMP agent running on the network devices such as routers and switches, store the gathered information into a DB, and display the network performance status in the form of a time-series graph or a network weather map using Web user interface. Most of current enterprise networks are constructed in the form of a hierarchical tree-like structure with multi-Gbps Ethernet links, which is quietly different from the national or world-wide backbone network structure. This paper focuses on the network weather map for current enterprise network. We start with the considering points in developing a network weather map system suitable for enterprise network. Based on these considerings, this paper proposes the best way of using SNMP in constructing a network weather map system. To prove our idea, we designed and developed a network weather map system for our campus network, which is also described in detail.

• Journal of Korean Society for Geospatial Information Science
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• v.10 no.1 s.19
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• pp.19-26
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• 2002

To provide 3D GSIS data on the internet, 3D data structures need to be researched and applied for spatial analysis for subsurface modeling. As for GSIS software R&D trend the following things have pointed out : 3-dimensional geo-processing technologies, internet-based application system development, distributed processing technologies for large volume of spatial information, real-time geo-data processing methodologies, Among them research scope within Internet-based application system or Web-based GSIS generally contains core parts of software development such as Internet application, large volume of spatial database handling, real-time spatial data processing, spatial data transfer and transformation, and volumetric display of processing results. This study shows the method of providing 3D GSIS on the internet using VRML model, which are made of DEM data, draped aerial photo, and VRML script programming. And it is also studied that offering 3D GSIS engine on the internet and precise texture mapping using satellite image and aerial photos.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2004.05b
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• pp.41-44
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• 2004

A RFID(Radio Frequency IDentification) system Is a kind of Radio Frequency Communication System and a branch of Automatic Data Collection System. The RFID System is composed of RF Tag(or Transponder) and RFID Reader(controller). This paper deal with Wireless communications that acquired RF Tag ID by RFID reader, and then target system will transmit Tag ID to RFID Server through the internet using Wireless LAN. The RFID system of Todays are commonly used by a wired RFID system. In this system uses commonly used Wireless LAN, and then we can connect the internet if we have a AP(Wireless Lan Access Point). Internet connection can make a transmission of RF Tag ID, and can make a reception of returning data that are images or information.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.22 no.3
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• pp.411-417
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• 2018

This paper proposes and implements an on-line instruction manual system which can generate the instruction manual page for the target device at the smartphone on the spot. The instruction manual app. on smartphone scans a QR code or reads NFC tag attached in the instruction manual management module embedded in the target device, and receives instruction manual data from the instruction manual management module through the Bluetooth communications and finally shows the refined instruction manual pages on the smartphone display using a Web-based templates. For the evaluation we embedded the instruction manual management module for an industrial generator with its instruction manual data. Assuming a circumstance of blackout we show that the proposed system can reduce the repair work within two steps compared to three steps in the existing one without the proposed system.

• Korean Journal of Community Nutrition
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• v.8 no.2
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• pp.220-230
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• 2003

The purpose of this study was to investigate consumer preferred formats of nutrition labels: the type of nutritional information provided on the labels. A survey was conducted on 222 housewives between the age of 20 and 65 in Daejeon city in 1998, using an interview questionnaire showing illustrated nutritional label formats. Among twelve nutrients and caloric values listed on the nutrition labels, the housewives ranked their interest in the items in the following order of calorie (58.56%), calcium (56.76%), cholesterol (54.05%), protein (39.19%) and vitamin C (36.04%). The majority of the subjects (69.37%) checked labels when they bought milk or dairy products, whereas only 8.11% looked at labels when they bought Ramyon or noodles. Most of the subjects (90.99%) preferred products with labels with nutritional information as compared with products without labels. this was especially so true of the younger individuals and of pc-ople who checked food labels more frequently. The subjects preferred labeling which described the nutrient content per Package (55.41%), sewing size (32.88%) and food weight of 1009 (11.71%) as a standard nit. Generally, they prefer-red a simplified list to a detailed list of the number of nutrients, a figure graph to bar graph in nutrition claim, vertical bar graph to horizontal bar graph showing the nutritional content of foods and a web-type graphic format to a radiation-format when describing the item's percentage of the Korean RDA's nutrient content. The subjects who checked labels frequently especially preferred detailed list, while housewives with job or with unhealthy family members preferred a simplified list and graphic, rather than a numerical display. From this result, it is suggested that providing consumers with more nutrients information in a more easily understood graphic format would encourage the consumers to check nutritional labels. Therefore this should be considered when developing the regulations far nutrition labeling or when educating the Public about nutrition. (Korean J Community Nutrition 8(2) : 220∼230, 2003)

• The Journal of the Korea Contents Association
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• v.6 no.6
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• pp.16-25
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• 2006

Most water tanks operating have been managed by people's five senses. A human material resource have been wasted awfully at this. In the present study, we suggest the wireless integrated system for managing water tank of reducing the wastage human resources and on-line real time managing efforts of water tanks. Water level sensor works the pump sending the data from water tank control to the wireless control on sensing water level. At this time, every kind data which happens in the water tank transmits the line transmission modem. Data to be received from the line transmission modem is stored at the database after we record the logs by each hour. We display the result to the web pages, after checking the pump motion, the pump error, the water level, the solar battery error, the chemicals, and the telephone line to the foundation data to be saved. Furthermore, this paper suggests empirical applications of the proposed wireless integrated system for managing water tank in order to verify its feasibility.

• Journal of Distribution Research
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• v.15 no.3
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• pp.71-110
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• 2010

1. Introduction Today Internet is recognized as an important way for the transaction of products and services. According to the data surveyed by the National Statistical Office, the on-line transaction in 2007 for a year, 15.7656 trillion, shows a 17.1%(2.3060 trillion won) increase over last year, of these, the amount of B2C has been increased 12.0%(10.2258 trillion won). Like this, because the entry barrier of on-line market of Korea is low, many retailers could easily enter into the market. So the bigger its scale is, but on the other hand, the tougher its competition is. Particularly due to the Internet and innovation of IT, the existing market has been changed into the perfect competitive market(Srinivasan, Rolph & Kishore, 2002). In the early years of on-line business, they think that the main reason for success is a moderate price, they are awakened to its importance of on-line service quality with tough competition. If it's not sure whether customers can be provided with what they want, they can use the Web sites, perhaps they can trust their products that had been already bought or not, they have a doubt its viability(Parasuraman, Zeithaml & Malhotra, 2005). Customers can directly reserve and issue their air tickets irrespective of place and time at the Web sites of travel agencies or airlines, but its empirical studies about these Web sites for reserving and issuing air tickets are insufficient. Therefore this study goes on for following specific objects. First object is to measure service quality and service recovery of Web sites for reserving and issuing air tickets. Second is to look into whether above on-line service quality and on-line service recovery have an impact on overall service quality. Third is to seek for the relation with overall service quality and customer satisfaction, then this customer satisfaction and loyalty intention. 2. Theoretical Background 2.1 On-line Service Quality Barnes & Vidgen(2000; 2001a; 2001b; 2002) had invented the tool to measure Web sites' quality four times(called WebQual). The WebQual 1.0, Step one invented a measuring item for information quality based on QFD, and this had been verified by students of UK business school. The Web Qual 2.0, Step two invented for interaction quality, and had been judged by customers of on-line bookshop. The WebQual 3.0, Step three invented by consolidating the WebQual 1.0 for information quality and the WebQual2.0 for interactionquality. It includes 3-quality-dimension, information quality, interaction quality, site design, and had been assessed and confirmed by auction sites(e-bay, Amazon, QXL). Furtheron, through the former empirical studies, the authors changed sites quality into usability by judging that usability is a concept how customers interact with or perceive Web sites and It is used widely for accessing Web sites. By this process, WebQual 4.0 was invented, and is consist of 3-quality-dimension; information quality, interaction quality, usability, 22 items. However, because WebQual 4.0 is focusing on technical part, it's usable at the Website's design part, on the other hand, it's not usable at the Web site's pleasant experience part. Parasuraman, Zeithaml & Malhorta(2002; 2005) had invented the measure for measuring on-line service quality in 2002 and 2005. The study in 2002 divided on-line service quality into 5 dimensions. But these were not well-organized, so there needed to be studied again totally. So Parasuraman, Zeithaml & Malhorta(2005) re-worked out the study about on-line service quality measure base on 2002's study and invented E-S-QUAL. After they invented preliminary measure for on-line service quality, they made up a question for customers who had purchased at amazon.com and walmart.com and reassessed this measure. And they perfected an invention of E-S-QUAL consists of 4 dimensions, 22 items of efficiency, system availability, fulfillment, privacy. Efficiency measures assess to sites and usability and others, system availability measures accurate technical function of sites and others, fulfillment measures promptness of delivering products and sufficient goods and others and privacy measures the degree of protection of data about their customers and so on. 2.2 Service Recovery Service industries tend to minimize the losses by coping with service failure promptly. This responses of service providers to service failure mean service recovery(Kelly & Davis, 1994). Bitner(1990) went on his study from customers' view about service providers' behavior for customers to recognize their satisfaction/dissatisfaction at service point. According to them, to manage service failure successfully, exact recognition of service problem, an apology, sufficient description about service failure and some tangible compensation are important. Parasuraman, Zeithaml & Malhorta(2005) approached the service recovery from how to measure, rather than how to manage, and moved to on-line market not to off-line, then invented E-RecS-QUAL which is a measuring tool about on-line service recovery. 2.3 Customer Satisfaction The definition of customer satisfaction can be divided into two points of view. First, they approached customer satisfaction from outcome of comsumer. Howard & Sheth(1969) defined satisfaction as 'a cognitive condition feeling being rewarded properly or improperly for their sacrifice.' and Westbrook & Reilly(1983) also defined customer satisfaction/dissatisfaction as 'a psychological reaction to the behavior pattern of shopping and purchasing, the display condition of retail store, outcome of purchased goods and service as well as whole market.' Second, they approached customer satisfaction from process. Engel & Blackwell(1982) defined satisfaction as 'an assessment of a consistency in chosen alternative proposal and their belief they had with them.' Tse & Wilton(1988) defined customer satisfaction as 'a customers' reaction to discordance between advance expectation and ex post facto outcome.' That is, this point of view that customer satisfaction is process is the important factor that comparing and assessing process what they expect and outcome of consumer. Unlike outcome-oriented approach, process-oriented approach has many advantages. As process-oriented approach deals with customers' whole expenditure experience, it checks up main process by measuring one by one each factor which is essential role at each step. And this approach enables us to check perceptual/psychological process formed customer satisfaction. Because of these advantages, now many studies are adopting this process-oriented approach(Yi, 1995). 2.4 Loyalty Intention Loyalty has been studied by dividing into behavioral approaches, attitudinal approaches and complex approaches(Dekimpe et al., 1997). In the early years of study, they defined loyalty focusing on behavioral concept, behavioral approaches regard customer loyalty as "a tendency to purchase periodically within a certain period of time at specific retail store." But the loyalty of behavioral approaches focuses on only outcome of customer behavior, so there are someone to point the limits that customers' decision-making situation or process were neglected(Enis & Paul, 1970; Raj, 1982; Lee, 2002). So the attitudinal approaches were suggested. The attitudinal approaches consider loyalty contains all the cognitive, emotional, voluntary factors(Oliver, 1997), define the customer loyalty as "friendly behaviors for specific retail stores." However these attitudinal approaches can explain that how the customer loyalty form and change, but cannot say positively whether it is moved to real purchasing in the future or not. This is a kind of shortcoming(Oh, 1995). 3. Research Design 3.1 Research Model Based on the objects of this study, the research model derived is