• Title/Summary/Keyword: visitor

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Comparison of Visitor Characteristics in Recreational Forests and Arboretums (자연휴양림과 수목원 방문객의 이용특성 비교 연구)

  • Yoo, Rhee-Hwa;Jang, Youn-Sun;Lee, Jeong-Hee
    • Journal of Korean Society of Forest Science
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    • v.109 no.4
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    • pp.532-543
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    • 2020
  • This study was conducted with the aim of comparing and analyzing the relationship between visitors' characteristics and service satisfaction, overall satisfaction and loyalty (revisit intention, recommendation intention) of recreational forests and arboretums. The main results are as follows. First, the scores given for service satisfaction, overall satisfaction, and loyalty of the users of the recreational forests were all higher than those given by the visitors to arboretums, and the service satisfaction level was relatively different from that of the overall satisfaction level or loyalty of the users. Second, the service satisfaction level of the recreational forests did not affect the overall satisfaction level and visitor loyalty, whereas the service satisfaction level of the arboretum was found to be positively correlated with the overall satisfaction level and visitor loyalty. The results are meaningful given that the visitors to recreational forests and arboretums are distributed throughout the country; thus, we confirmed that there are differences in visitor characteristics between the two types of forest recreation areas. In order to differentiate operation strategies for each type of forest recreation areas, the development of common survey items covering the entire set of services provided by forest recreation areas is needed. In addition, it would be advantageous to further develop and modularize the relevant items and conduct surveys in parallel with common survey items, as the service contents are operated selectively to function in accordance with the purpose of creating each forest recreation area.

A Study on the Effects of Selfie in the Museum Exhibition on Customer Experience Satisfaction (미술관 전시에서의 사진 촬영이 체험 만족도에 미치는 영향)

  • Ko, Jeongmin;Shin, Hanna;Choi, Jiwon
    • Korean Association of Arts Management
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    • no.49
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    • pp.37-63
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    • 2019
  • This study aims to find out how the photographing affects the satisfaction of visitor experience in the art gallery. We surveyed the visitors who visited the exhibition hall. In order to see if the selfie photographs positively affect the visitor satisfaction level, one-way ANOVA was conducted and the mediating effect of the flow and the moderating effect of narcissistic tendency and involvement was examined. As a result of study, First, in the relationship between photography and satisfaction, the group who took a photo but did not take a self-shot showed higher satisfaction than the group who did not take a photo and self-shot in the exhibition area. This result shows that photographing the art work in the exhibition hall gives experience-based satisfaction to the visitors, but self-shot does not show positive effect on the satisfaction. Second, the hypothesis that the flow degree will play a mediating role of the visitor's experience-based satisfaction in the relationship between art work photo-shot and self-shot type in exhibition hall was rejected. Third, the positive effect of involvement was shown only in the groups that did not take self-shot but took pictures in the exhibition hall. This shows that the satisfaction of the self-shot visitor is not affected by the degree of involvement of art. The results of this study are expected to help determine the policy for permission to take photographs in art galleries.

Role of Zoo (동물원의 역할)

  • Moon Hong Sik;Oh Chang Young
    • Journal of the korean veterinary medical association
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    • v.13 no.4
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    • pp.261-263
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    • 1977
  • A museum where captive animals and are exhibited to visitor is a zoo. Zoo are maintained for education and enjoyment of visitors and for scientific work with animals. Many of the animals are from parts of the world where the visitors are not likely to tra

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A Study on Information Architecture Analysis Guideline for UV, PV rising (UV, PV 상승을 위한 정보구조분석 가이드라인 개발 및 적용연구 -Joins.com을 중심으로-)

  • Kim, Mi-Re
    • 한국HCI학회:학술대회논문집
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    • 2008.02b
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    • pp.488-491
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    • 2008
  • PV, UV 하락에 따른 사용성 점검이 대두됨에 따라 전문가를 중심으로 경쟁사이트 비교분석을 통해 정보구조를 유형화하고 시각요소 콘텐트, 사용성 문제 분석을 통해 조인스의 개선방향을 제시한다.

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An Analysis of Visitor's Satisfaction and Preference Factors in Private Arboretum - The Case of Gyeonggi-do -

  • Chang, Yong-Soon;Lee, Shin-Yeong;Hong, Kwang-Pyo;You, Ju-Han
    • Journal of the Korean Institute of Landscape Architecture
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    • v.38 no.5_2
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    • pp.144-150
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    • 2010
  • This paper researches, by looking into visitors of the Garden of Morning Calm, Pyunggang Botanical Garden, Jangheung Natural Arboretum and the Garden of Wild Flower, how they use these arboretums and what are the facilities they like most to provide directions in formation and planning of domestic private arboretums. The followings are executive summery of this research. It was researched that most of the them visited arboretums for emotional life (42.93%). They answered that the major reason that they go to arboretums is rest and service functions (42.97%). Such number suggest arboretums that they should provide, along with their original purpose of biological preservation, practical purposes, including rest and service functions. When asked facilities they preferred most, most visitors answered that they are most satisfied with facilities like restaurants and cafeterias. Information desk, management office, forest museum, wild life zoo, green house, exhibition room, rest area, pond and fountains influenced the visitor satisfaction level as well. Regarding to facility references, visitors most preferred information desk, management office, restaurant and cafeteria.

A Study on the Emotional design approach and the Value of the Space for Healing the Trauma - Focus on the periodical characteristics and changes - (트라우마(trauma)를 치유하는 공간의 가치와 디자인접근에 관한연구 - 시대별 특성과 변화에 대한 관찰을 중심으로 -)

  • Woo, Ji-Yeon
    • Korean Institute of Interior Design Journal
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    • v.19 no.2
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    • pp.206-215
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    • 2010
  • The negative memories which come from tragic events such as war, terror or various conflicts in modern cities have been threatening the mental health of city-dwellers. This thesis focuses on 'healing public space' that will help recover the life of city-dwellers who sustain various trauma. For this, the author investigated the significant memorial space through 1980-2010 from site visits, interviews, and related theses and books and then extracted necessary information from each period. This thesis aims to find the changes of the memorial concepts and visitor's reaction for last 30years. 1)1980-: Healing concept and visitor's positive response 2)1990-: Healing by emotional experience approaches to the memorial museum such as narrative approach, exhibition media using 5senses, interactive display and preserving trace, 3)early 2000-: Healing by architectural experience 4)2002-: present: Healing projects by various programs. Steady advances in memorial design for healing trauma are due to the efforts for emotional design approach to eeply move the visitors and the efforts have to be continued. The study emphasize the importance of attracting eople by experimental, emotional design contents not just by aesthetic and functional public design ideas.