• 유통과학연구
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• 제13권1호
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• pp.93-103
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• 2015

Purpose - This study plans to adopt a more sophisticated approach toward service recognition by customers in general supermarkets in order to revise the service quality measurement methods that suit the context of Korean distribution channels. In particular, in general supermarkets, where much of the shopping process is in the form of self-service, there is high reliance on the service recognized by the consumers; therefore, it is highly likely that consumers would make their purchasing decisions based on their recognition of service quality or guarantees. It also utilized service quality elements of a basic level in the KD-SQS development model in order to indicate that the quality recognized by consumers impacts their loyalty to the stores with financial value and abstract value. Research design, data, and methodology - The study suggested a theoretical model comprising 13 hypotheses on relations between theoretic variables, and conducted surveys with consumers using discount stores in Seoul and Gyunggi Metropolitan area in order to verify the hypotheses, while using SPSS 20.0, AMOS 21.0 as the verification program. The survey sheets used amounted to 332, and a structural equation model was used to analyze the reliability and validity of constituent elements and to verify the suggested hypothesis. Therefore, this study analyzes the interrelations between service quality and guarantee factors in the distribution channel and their relations with the loyalty to stores as a dependent variable. Results - First, the results of the hypotheses tests helped identify the relations between service quality, service guarantees, service value, and customer loyalty, providing an opportunity to define the relations between constituent elements. In particular, service convenience in service quality has no impact on financial values. Further, stores' service policy had no impact on abstract values. Service recognition by service convenience has an impact on abstract values such as good image, comfort, and usability, while mileage systems promote financial values for consumers. In order to improve consumer values in service quality and values, general supermarkets should improve their service convenience, membership, and mileage programs using various strategies. Conclusion - In order to improve consumer values in service quality and values, general supermarkets should improve their service convenience, membership, and mileage programs using various strategies. Further, as service guarantee systems have a significant and direct impact on customer loyalty, rather than customer value recognition, service guarantees should be used to encourage customers to re-visit the stores. Finally, this study applied the findings of preceding studies in terms of service quality measurement; it had limitations in referencing preceding studies in a comprehensive manner. It also had limits in expanding upon various preceding studies because it was difficult to apply new measurement tools due to the lack of service quality measurement tools for general supermarkets. Therefore, it is necessary to conduct more studies on service quality to measure service quality and develop measurement tools by incorporating various industry characteristics.

• 한국자동차공학회논문집
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• 제24권1호
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• pp.33-38
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• 2016

The turbocharger is an essential component to realize the engine down-sizing. The moment of inertia of turbocharger rotor is an important parameter with respect to acceleration performance of the vehicle. It can be calculated from the CAD software based the geometry data and the material properties. But the accurate value of the inertia of turbocharger rotor must be measured through the experimental method. In this study, the measurement of moment of inertia of turbocharger rotor for 2.0 L spark-ignition engine was carried out. First, an experimental equipment using a trifilar method was designed and fabricated. Some optical devices, that is, photo sensor, counter, convex lens, etc, were used to increase the accuracy of the measurement. Second, error sensitivity for the equipment was analyzed. The error of period time and the radius can give big affects to the accuracy of the moment of inertia. When the amount of error of these two were each 1.0 %, maximum error of the moment of inertia was under 3.0 %. Third, the calibration for the equipment was performed using a calibration rotor which has similar shape to turbine rotor but simple. Calculated value from CAD software and measured one for the calibration rotor were compared. The total error of the equipment and the measurement is about 1.3 %. This result shows that the equipment can give the good result with resonable accuracy. Finally the moment of inertia of the turbine rotor and compressor wheel were measured. The coefficient of variations, the ratio of standard deviation to mean value, were reasonably small at 0.57 % and 0.73 % respectively. Therefore this equipment is suitable for the measurement of the moment of inertia of the turbine rotor and compressor wheel.

• 한국기계가공학회지
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• 제6권2호
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• pp.22-27
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• 2007

In this study, the two methods of stiffness measurement(Spring constant) of cantilever were proposed for quantitative measurement in Atomic Force Microscopy(AFM). As the 1st method for the measurement of stiffness, the probe method, which is used in the measurement of the semiconductor mechanical and electrical properties, was applied to the measurement of the cantilever. Experiments by the probe method were performed finding the resistance value of cantilever. As the results, the resistance was measured differently along with the dimension and the thickness of cantilever that determined the stiffness(spring constant) of the lever. As the 2nd method, the vibration characteristics(Dunkerley expression) is used to obtain the stiffness of the complex structure which is combined by AFM cantilever and the standard cantilever. We measured the resonant frequency from the complex structure using the micro stages and stereo microscope. As the results, we confirmed that the vibration characteristics(Dunkerley expression) is effected the micro complex structure of AFM cantilever.

• 전기전자학회논문지
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• 제13권2호
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• pp.220-223
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• 2009

A simple measurement system is built to estimate the dual-antenna diversity gain at 2.4GHz easily in open lab environment. To obtain multipath fading propagation channel, the system consists of two transmission horn that placed on opposite direction and a rotating stage mechanically changing the position of test dual-antenna with time over distance greater than one wavelength. Estimated diversity is nearly same as theoretical value such that measured diversity gain of 30mm separated is about 6dB similar to theoretical value of 5.7dB and increases monotonically with the increasing separation distance as predicted by the theory. Proposed measurement system that is simple enough to fit in a small space can evaluate the performance of various dual-antennas with a reasonable accuracy with lower 5% difference between the ten sets of measured waveform distribution and theoretical Rayleigh cumulative distribution.

• 자원리싸이클링
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• 제7권5호
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• pp.41-45
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• 1998

간단한 기하학적 원리에 의해 접촉각을 계산할 수 있는 방안을 모색하였다. 접촉각 측정에 일반적으로 이용되는 기기를 사용하지 않고, 단지 고체 표면의 용액 렌즈가 형성하는 접촉원의 지름과 렌즈의 높이를 측정함으로써 상당한 신뢰성을 가진 접촉각의 크기를 계산할 수 있었다. 이 방법의 신뢰성을 확인하기 위하여 동일한 용액 렌즈에 대해 일반적인 접촉각 측정 장치로 접촉각을 측정하여 그 값들을 상호 비교한 결과 오차 한계의 범위내에서 거의 일치함을 확인하였다.

• 대한전자공학회:학술대회논문집
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• 대한전자공학회 2000년도 하계종합학술대회 논문집(5)
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• pp.51-54
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• 2000

We are concerned with processing methods of the measurement values of sensors in the control system. When some faults happen to sensor components, the measurement value of sensors cause the malfunction of the plant. So it is necessary to detect and reduce the influence of faults to control with reliability for the overall system. The sensor status must be always good for best demonstration of the controller performance. A self-validating sensor detects the sensor state from the measurement value, reconstruct a soft sensor and can improve reliability of the sensor. If sensor faults, the sensor is detected and reconstructed with the best estimate from its correlation to other sensors and historical data. It is applied to the control of a flexible link system with the sensor fault problems in the light sensor module for position to show the applicability. In this paper, we propose a digital controller which reduces deflection of the moving set-point by reconstructing output of a sensor when the sensor fault is detected.

• 한국정밀공학회지
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• 제13권6호
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• pp.128-135
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• 1996

This paper proposes a high precision measurement technique to obtain the height of gage block with a few millimeter height. The proposed technique is consisted of two steps : In the first step, laser position transducer and electric micrometer are adopted to obtain a coarse value of the height of gage block, and then, in the second step, heterodyne laser interferometry is adopted to acquire the precision value. A new kind of phase detector is constructed in the low cost for the heterodyne interferometer and its linearity with ${\pm}1%$ is confirmed by experiment. Also measurement error factors due to enviroments are discussed and methodology to reduce such errors is proposed. Preliminary experiments are carried out for the gage blocks of as high as a few millimeter.

• 한국전기전자재료학회논문지
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• 제15권12호
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• pp.1045-1053
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• 2002

This paper describes characteristics of the developed current sensor by means of two identically wound magnetic cores forming a clamp like for measurement of a low DC, or AC current. This sensor consists of peak value detectors, a sensor of an electrically compensated current transformer type, a reference alternating voltage, Precision measuring circuits to measure the output signals of sensor with harmonics, and can be measured up to 2 A at DC, or AC current. The current sensor shows a measurement accuracy of less than 0.3% in the frequency range 40 Hz - 10 HBz. The resolution and sensitivity of the sensor were evaluated 0.1 mA and 10 mV/mA, respectively.

• 설비공학논문집
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• 제22권10호
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• pp.719-726
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• 2010

In this paper, the appropriate thermal storage time of an air-conditioning system with slab thermal storage was considered by use of summer measurement values. Two standards of heat extraction rate and criterion function were established as the standard that evaluates appropriateness. When heat extraction rate was a standard, zero hour and seven hours were obtained as appropriate thermal storage time, in the case of evaluation by energy consumption and running cost individually. Also, when criterion function was a standard, the difference between energy consumption and running cost was small, it was because the weight function to room air temperature deviation was much bigger than heat extraction rate.

• Journal of Magnetics
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• 제8권4호
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• pp.160-163
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• 2003

In magnetic flux measurement, output voltage drift of electronic integrator is an essential problem. In this work, we have developed a new kind of Miller type integrator using a sample and hold amplifier. Input bias current was measured and this value was hold in the sample and hold amplifier, after that input bias current of Miller integrator was compensated automatically using the value which holds in the sample and hold amplifier. Developed flux-meter shows the drift of flux-meter are smaller than 10$^{-5}$ Wb/min in full scale of 10$^{-2}$, and we could also measure multi-channel magnetic flux simultaneously.