• International journal of advanced smart convergence
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• v.9 no.4
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• pp.198-202
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• 2020

User review sites are spaces where users can freely post and share their opinions, which are trusted by many people and directly influence sales. In addition, they overcome the limitations arising from existing requirements collection and are able to gather the needs of large numbers of different people at a low cost. Therefore, such sites are attracting attention as new spaces for understanding user needs. In a previous study, a user review analysis was attempted using 5W and 1H, and we inferred that a sentence containing "when" has special information based on the user experience. In addition, the requirements of the derivative activities in a user review can identify more user needs than the general requirements of derivative activities. In this paper, we propose a systematic method of deriving "when" sentences contain meaningful information from user reviews and converting them into use cases, which is one of the requirements of a specification method. This method converts unstructured data into structured data such that it can be included as the user requirements during software development from user comments expressed in natural language. This method will reduce project failures and increase the likelihood of success by enabling an efficient collection and analysis of user needs from valuable user reviews.

• Journal of Information Processing Systems
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• v.19 no.2
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• pp.219-231
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• 2023

Intelligent applications are crucial for increasing the popularity of shared urban electric bicycles (EBs). Building an application platform architectural system that can satisfy independent user operations is critical for increasing the intelligent usage of shared EBs. Consequently, we collected online reviews of shared EB applications, conducted semantic processing and sentiment analysis, and refined the positive and negative review data for each function. The positive and negative review indices of each function were calculated using the formulae for positive and negative review indices of product functions, thereby determining the functions that need to be improved. Each function of the Shared EB application was improved according to its business process. The main contributions of this study are to build a user requirement architecture system for the Shared EB application with five dimensions and 22 functions using the Delphi method to design the user interface (UI) of this application based on user satisfaction evaluation results; to create a high-fidelity dynamic interaction prototype and compare user satisfaction before and after improving the Shared EB application functions. The testing results indicate that the changes in the UI significantly improve the user experience satisfaction of the urban Shared EB application, with the positive experience index increasing by 69.21% and the negative experience index decreasing by 75.85% overall. This information can be directly used by relevant companies to improve the functions of the Shared EB application.

• Journal of Information Science Theory and Practice
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• v.2 no.3
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• pp.18-28
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• 2014

Reddit is a large user generated content (USG) website in which users form common interest groups and submit links to external content or text posts of user-created content. The web site operates on a voting system whereby registered users can assign positive or negative ratings to both submitted content and comments made to submitted content. While Reddit is a pseudonymous site, with users creating usernames but providing no biographical data, an informal survey posted to a large shared interest community yielded 734 responses including age and gender of users. This provided a large amount of contextual biographical data with which to analyse user profiles at the first level of Computer Mediated Discourse Analysis (CMDA), articulated by Susan Herring. The results indicate that older Reddit users both formulate more complex writing and enjoy more success when rated by other users. Gender data was incomplete and as such only tentative results could be proposed in that regard.

• Journal of Korea Multimedia Society
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• v.17 no.9
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• pp.1125-1133
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• 2014

Recently, there are many researches have been studying for analyzing user interests and emotions based on users profiles and diverse information from Social Network Services (SNSs) due to their popularities. However, most of traditional researches are focusing on their researches based on single resource such as text, image, hash tag, and more, in order to obtain what user emotions are. Hence, this paper propose a method for obtaining user emotional information by analyzing texts and images both from Instagram which is one of the well-known image based SNSs. In order to extract emotional information from given images, we firstly apply GRAB-CUT algorithm to retrieve objects from given images. These retrieved objects will be regenerated by their representative colors, and compared with emotional vocabulary table for extracting which vocabularies are the most appropriate for the given images. Afterward, we will extract emotional vocabularies from text information in the comments for the given images, based on frequencies of adjective words. Finally, we will measure WUP similarities between adjective words and emotional words which extracted from the previous step. We believe that it is possible to obtain more precise user emotional information if we analyzed images and texts both time.

• Journal of the Korea Society of Computer and Information
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• v.29 no.5
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• pp.177-187
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• 2024

177-Existing music recommendation systems do not sufficiently consider the discrepancy between the intended emotions conveyed by song lyrics and the actual emotions felt by users. In this study, we generate topic vectors for lyrics and user comments using the LDA model, and construct a user preference model by combining user behavior trajectories reflecting time decay effects and playback frequency, along with statistical characteristics. Empirical analysis shows that our proposed model recommends music with higher accuracy compared to existing models that rely solely on lyrics. This research presents a novel methodology for improving personalized music recommendation systems by integrating emotion recognition and user behavior analysis.

• KSII Transactions on Internet and Information Systems (TIIS)
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• v.11 no.5
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• pp.2484-2498
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• 2017

Various types of social media make the people share their personal experience in different ways. In some social networking sites. Some users post their reviews, some users can support these reviews with comments, and some users just rate the reviews as kind of support or not. Unfortunately, there is rare explicit negative comments towards other reviews. This means if there is a link between two users, it must be positive link. Apparently, the negative link is invisible in these social network. Or in other word, the negative links are redundant to positive links. In this work, we first discuss the feature extraction from social media data and propose new method to compute the distance between each pair of comments or reviews on social media. Then we investigate whether we can predict negative links via regression analysis when only positive links are manifested from social media data. In particular, we provide a principled way to mathematically incorporate multi-facet data in a novel framework, Constructing Negative Links, CsNL to predict negative links for discovering the hidden information. Additionally, we investigate the ways of solution to general negative link predication problems with CsNL and its extension. Experiments are performed on real-world data and results show that negative links is predictable with multi-facet of social media data by the proposed framework CsNL. Essentially, high prediction accuracy suggests that negative links are redundant to positive links. Further experiments are performed to evaluate coefficients on different kernels. The results show that user generated content dominates the prediction performance of CsNL.

• Journal of Internet Computing and Services
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• v.25 no.2
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• pp.79-92
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• 2024

ChatGPT, as a representative chatbot leveraging generative artificial intelligence technology, is used valuable not only in scientific and technological domains but also across diverse sectors such as society, economy, industry, and culture. This study conducts an explorative analysis of user sentiments and needs for ChatGPT by examining global social media discourse on Reddit. We collected 10,796 comments on Reddit from December 2022 to August 2023 and then employed keyword analysis, sentiment analysis, and need-mining-based topic modeling to derive insights. The analysis reveals several key findings. The most frequently mentioned term in ChatGPT-related comments is "time," indicative of users' emphasis on prompt responses, time efficiency, and enhanced productivity. Users express sentiments of trust and anticipation in ChatGPT, yet simultaneously articulate concerns and frustrations regarding its societal impact, including fears and anger. In addition, the topic modeling analysis identifies 14 topics, shedding light on potential user needs. Notably, users exhibit a keen interest in the educational applications of ChatGPT and its societal implications. Moreover, our investigation uncovers various user-driven topics related to ChatGPT, encompassing language models, jobs, information retrieval, healthcare applications, services, gaming, regulations, energy, and ethical concerns. In conclusion, this analysis provides insights into user perspectives, emphasizing the significance of understanding and addressing user needs. The identified application directions offer valuable guidance for enhancing existing products and services or planning the development of new service platforms.

• Journal of the Korean Solar Energy Society
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• v.36 no.6
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• pp.47-59
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• 2016

As the usage of sun tracking system in solar energy utilization facility increases, requirement of more accurate computation of sun position has also been increased. Accordingly, various algorithms to compute the sun position have been proposed in the literature and some of them insist that their algorithms guarantee less than 0.01 degree computational error. However, mostly, the true meaning of accuracy argued in their publication is not clearly explained. In addition to that, they do not clearly state under what condition the accuracy they proposed can be guaranteed. Such ambiguity may induce misunderstanding on the accuracy of the computed sun position and ultimately may make misguided notion on the actual sun tracking system's sun tracking accuracy. This work presents some comments related to the implementation of sun position computational algorithm for the sun tracking system. We first introduce the algorithms proposed in the literature. And then, from sun tracking system user's point of view, we explain the true meaning of accuracy of computed sun position. We also discuss how to select the proper algorithm for the actual implementation. We finally discuss how the input factors used in computation of sun position, like time, position etc, affect the computed sun position accuracy.

• Journal of Information Processing Systems
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• v.14 no.1
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• pp.140-149
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• 2018

Social data such as users' comments are unstructured in nature and up-to-date technologies for analyzing such data are constrained by the available storage space and processing time when fast storing and processing is required. On the other hand, it is even difficult in using a huge amount of dynamically generated social data to analyze the user features in a high speed. To solve this problem, we design and implement a topic association analysis system based on the latent Dirichlet allocation (LDA) model. The LDA does not require the training process and thus can analyze the social users' hourly interests on different topics in an easy way. The proposed system is constructed based on the Spark framework that is located on top of Hadoop cluster. It is advantageous of high-speed processing owing to that minimized access to hard disk is required and all the intermediately generated data are processed in the main memory. In the performance evaluation, it requires about 5 hours to analyze the topics for about 1 TB test social data (SNS comments). Moreover, through analyzing the association among topics, we can track the hourly change of social users' interests on different topics.

• The Journal of the Korea Contents Association
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• v.18 no.11
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• pp.222-235
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• 2018

This study explores the factor which effects user's viewing on online in the situation of increasing viewing via OTT. After analyzing how the amount of news coverage and viewing rate affects user's active viewing, higher the number of views, In case of groundwave programs, if number of news coverage is high, hits of view and the number of comments is also high. While viewing rate, the number of views, the number of comments are independent of each other. In case of TV channels of comprehensive programming and cable TV, there is a interaction effect of viewing rate and the amount of news coverage. This study highlights the importance of the amount of news coverage when viewers is watching video on web.