• The Journal of Society for e-Business Studies
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• v.6 no.2
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• pp.73-85
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• 2001

Usability is defined by the effectiveness, efficiency and satisfaction with which specified users can achieve specified goal in particular environment. Today, many factors such as software acquisition, business re-engineering and the trend of software market have software industry considers usability as an important quality of software products. Therefore, the specification and measurement method for establishing the acceptable usability level of software is required during software development acquisition and evaluation. To evaluate whether software products is usable or not, we need evaluation method for software usability. This paper is not only to provide a framework for specifying the usability attributes of a product and establishing a comprehensive set of usability criteria, but also assessing usability metrics of the software. The usability metrics and checklist is developed based on the properties of the user interface using ISO standard and general usability principles with product-oriented view which means the Product has attributes contributing to determine the usability. This paper also suggested the way to weight the relative importance of the individual usability item depending on the software categories.

• Journal of Korean Society of Industrial and Systems Engineering
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• v.17 no.30
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• pp.177-184
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• 1994

The importance of usability evaluation is increasing in developing the system(or product). Many usability measures and test methods have been developed in the fields of ergonomics and cognitive engineering. A systematic usability effort using established methods may be qualify as usability engineering. In this paper, general aspects of the usability engineering are introduced, and application methods of usability engineering model based on product's life cycle are presented.

• Journal of the Ergonomics Society of Korea
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• v.30 no.2
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• pp.331-338
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• 2011

Objective: The present study developed a comprehensive usability testing and analysis framework based on a physical interface model of product and user and applied the proposed framework to usability testing of canister-type vacuum cleaner. Background: The development of a user-centered product design is important to satisfy customers who want to use the product with ease of use and to keep the manufacturer competitive in the market. Method: The proposed testing and analysis framework consists of (1) characterization of physical product-user interface, (2) preparation and administration of usability testing questionnaire, and (3) analysis and interpretation of usability testing results. A usability evaluation of five vacuum cleaners was planned and administered based on the proposed framework and its analysis produced detailed and overall usability testing results for various aspects such as tasks, usability criteria, and design components. Results: The testing results were further utilized to identify usability problems and preferred design features of the vacuum cleaners. Conclusion: The proposed usability testing and analysis framework was found effective to identify preferred features and problems of a product design in a systematic, holistic manner. Application: The proposed framework can be of effective use for practitioners of product design and development to obtain comprehensive, quantitative usability testing information in a systematic manner.

• Journal of The Korean Society of Integrative Medicine
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• v.6 no.3
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• pp.83-92
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• 2018

Purpose : The purpose of this study was to develop an index of usability that reflects the needs and characteristics of the elderly. The usability index is used primarily to assess issues in the usability of a product. Methods : In this study, 22 items for mobile toilet usability index were developed by consulting with 12 elderly users, 6 caregivers, and 12 experts. The usability evaluation index was intended to increase reliability through preliminary and main evaluations. In addition, the validity of the items used as the usability evaluation index was verified to prove that the index is effective for the evaluation. Result : The usability index is a welfare tool developed by gathering data from various sources such as previous studies dealing with usability evaluation, characteristics of users, range of use, and environment of product use. Conclusion : The development of the usability index for mobile toilets was useful for the user to quantitatively derive the problem of the product. Consequently, user needs and usability problems can be identified, which can help improve product quality.

• Journal of the Ergonomics Society of Korea
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• v.14 no.2
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• pp.63-73
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• 1995

An approach to quantitative evaluation of product usability during the design and implementation phases of the product life cycle is presented. The evaluation starts by defining a set of usability characteristics, viz. physical, cognitive and affective characteristic. Each of these characteristics is assessed by a set of usability criteria, such as functionality, visual clarity, learmability, etc. The usability criterion is then evaluated by a checklist consisting of a detailed questionnaire. The fuzzy weighted-checklist method with linguistic variables is used for quantitative analysis. Also, the method for quantifying usability improve- ments in iterative design processes is considered. This analysis procides a quantit- ative measure, which reflects the degree of excellence of product usability during the design and development phases.

• Proceedings of the ESK Conference
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• 1997.10a
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• pp.249-259
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• 1997

As the gap between competing products narrows in terms of performance and quality, the product usability is rapidly becoming a new dimension of product design as the key to offering distinctive value to the customer. Because the user interface is important, not only for the user but also for the efficiency of te whole organiation, system designers require increasingly precise evaluation methods to determine how effective and usable human-product interface is. In this study a new methodology named usability analysis diagram(UAD), for evaluating usability of human-product interface systematically, was developed. UAD is a top-down flow diaagram of a human-product interaction, in ehichfour basic elements - perception, understanding, intellectual decision and action - were classified and then represented by a particular symbol for each. The usability of the product is assessed by the frequency of each symbol in a diagram which represents a sequence of cognitive and physical activities of users during the use of the product, and by the level of difficulty that is classif- ied in three levels in terms of easiness of perception, understanding and action. In order to test validity of the proposed UAD in a real situation, a case study was performed on two different cameras, automatic and manual, and their usability was successfully evaluated and compared.

• Journal of the Ergonomics Society of Korea
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• v.19 no.3
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• pp.23-37
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• 2000

Usability is one of the most important factors that affect customers' decision to purchase a product. Several studies have been conducted to model the relationship between the product design variables and the product usability. Since there could be hundreds of design variables to be considered in the model, a variable screening method is required. Traditional variable screening methods are based on expert opinions (Expert screening) in most Kansei engineering studies. Suggested in this study are statistical methods for screening important design variables by using the principal component regression(PCR), cluster analysis, and partial least squares(PLS) method. Product variables with high effect (PCR screening and PLS screening) or representative variables (Cluster screening) can be used to model the usability. Proposed variable screening methods are used to model the usability for 36 audio/visual products. The three analysis methods (PCR, Cluster, and PLS) show better model performance than the Expert screening in terms of $R^2$, the number of variables in the model, and PRESS. It is expected that these methods can be used for screening the product design variables efficiently.

• Journal of Internet Computing and Services
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• v.3 no.2
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• pp.109-119
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• 2002

Usability is defined by the effectiveness efficiency and satisfaction with which specified users can achieve a specified goal in the particular environment. This paper is not only to provide a framework for specifying the usability attributes of a product and establishing a comprehensive set of usability criteria, but also to asses usability metrics of the software. The Evaluation Tool for Software Usability are developed based on the properties of the a user interface using ISO standard and general usability principles with product-oriented view. It means that product has attributes contributing to determine the usability. This paper also suggests the way to weight the relative importance of the individual usability item depending on the software categories.

• Science of Emotion and Sensibility
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• v.18 no.4
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• pp.47-58
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• 2015

Due to recent interest in user experience and its significance, much research surrounding this theme is now being conducted. If user experience is defined as the emotions and satisfaction the user feels while using the product, how much of such experience will contribute to the overall satisfaction of using the product? In this research, user experience during usage of a product and the satisfaction acquired by it were investigated. The same experiment was conducted in South Korea and the United States of America in order to get more generalized experimental results. Amongst the six representative user emotions expressed while using a product, 'Satisfaction in Usability', 'Discomfort or Displeasure', and 'Excellence' correlated the most. The above three factors were found to be of the most influence concerning satisfaction of the product. The significance of this finding is that aside from focusing on the attractiveness of the product's exteriors and design, one should be concerned on the ease of usage and effectiveness as well as usability of the product, all of which contribute to how efficiently a consumer will utilize the product.

• Journal of the HCI Society of Korea
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• v.7 no.2
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• pp.43-48
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• 2012

Usability assessment has been installed into a wide range of software that focuses on assessing product usage from the user's perspective. Usability assessment of the quality of life technology for individuals with disability is being discussed and tentatively designed which is also expanded to the products for non-disabled people with minor adjustment of the usability assessment protocol. Designing an appropriate usability assessment protocol by referencing the currently available international standards on software usability tests with number of modifications to produce valuable feedbacks is under evaluation process regarding product usability enhancement. The feasibility study on usability assessment protocol into quality of life technologies is presented with discussions on further research.