• Journal of Korean Academy of Nursing Administration
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• v.4 no.2
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• pp.307-319
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• 1998

This study is an empirical investigation and study on the measurement of nursing service quality as perceived by patients. A series of H1. H2. H3 alternative hypotheses were tested using a sample of 250 patients in Taegu City. Korea. HI hypothese were tested for application of five component of service quality (SERVQlTAL and SE RPERF : tangiblity. reliability. responsiveness. accessibility. understandability) in Taegu area Hospitals. Validity test - the five components of service quality were rearranged into two components of service quality (personal factor. nonpersonal factor). Although SERVQUAL was verified in USA. application for five components of service quality in Korea indicated that it need more analytical studies. Nobody can deny the fact that the recent growth of the nursing service quality is one of the most important driving forces of hospital management. In many hospitals. the nursing quality charges more than 50% of the medical service quality. As a result. many hospital managers should be enormous interests in the investment potentiality of the nursing service. However. doesn't many researchers invest their time and effort on the research of the quality control in nursing service. Nursing service management is the process to satisfy customer's desires and expectations through the various service activities. Presently nursing service are being faced with three Common tasks of improving quality of nursing service. competitively differential advantage and productivity because of quantitative expansion of Nursing service. Such a phenomenon is also found in our medical service industry. resulting from increasing demands for medical service owing to national medical insurance policy and consumer's attitude change emphasizing prevention of illness. excessiveness of medical facilities in large cities and increasing medical lawsuits due to influence of consumerism. Therefore. under such circumstances. this research on nursing service is conducted from nursing managements to improve the nursing service quality problems faced by medical institutions. The results of this theoretical/empirical research are as follows: 1. Nursing service Quality is regarded as patients' perceived quality and evaluated on the basis (5 dimension) of technical and functional quality. 2. Nursing service Quality is a concept of patients evaluation on the measurable multi-dimensions intrinsic and extrinsic attributes of service. 3. Nursing service Quality is conceptually defined as the difference between the perceived service and the expected service. 4. Korean consumers trend to evaluate nursing service quality based on such dimensions as responsiveness and reliability. understandability. accessibility. tangibility. 5. After analyzing whether or not there are some differences in respective medical institution. it was found that there are significant difference on understandability. reliability. communicability. courtesy. competence. 6. After analyzing the difference between the expected nursing service and the nursing perceived service, it was found that the expected nursing service is higher than the perceived service in every medical institution. 7. HI hypothesis was tested with regard to the validity test between SERVQUAL and SERVPERF in nursing service quality. The result of validity test between SERVQUAL and SERVPERF was found to have differential result. That is the R2 of SERVPERF is higher than that of SERVQUAL. Therefore. HI was verified in nursing management. H2. H3 hypotheses were tested whether or not the nursing service quality and patient satisfaction is the preceding variable. The result of H2 hypothes is that the nursing service quality is the preceding variable of patient satisfaction and the patient satisfaction is that of revisiting intention. After analyzing whether or not there is any differences on the demographic variable of five nursing service quality factor. it was found that there are statistically significant differences on communicability and courtesy at the sex. understand ability. accessibility and tangibility at the age. understandability at the academic background respectively.

• Journal of Korean Society for Quality Management
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• v.11 no.1
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• pp.2-9
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• 1983

For the optimal achievement of system goals through a systematic analysis of the complex problems, systems engineering provides us the concepts and methodology that include comprehensive interpretability (or understandability), universal applicability, and feasibility. Under this aspect, the main objective of this study is that it introduces mathematical system theory (MST) as the fundamental tool of SE into the Inventory Control among the related parts with IE, and review it's applicability. Through its work, we can find that it has the alternative aspects with which it can replace other existing methods for problem-solving in understanding and analyzing structurally systems in themselves as well as being considerable of the time evolutionary process of a given system.

• Journal of the Korean Institute of Intelligent Systems
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• v.12 no.6
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• pp.537-542
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• 2002

We propose new metrics for understandability and modifiability of class inheritance structures based on the object-oriented metrics suggested by Chidamber and Kemerer. The metrics are evaluated using the results of Gursaran s experiments which validated the empirical relation of DIT(Depth of Inheritance Tree) and NOC(Number of Children) metrics of Chidamber and Kemerer.

• Proceedings of the Korean Information Science Society Conference
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• 2003.04c
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• pp.112-114
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• 2003

In order to survive in today's competitive world, understanding the business process and how it works can be a key to success. Visualization improves understandability of business process for developers, and accompanies modeling. There are two modeling methods that are often used in the industry - standard BPMN (Business Process Modeling Notation) and UML activity diagram. This paper shows whether the activity graph of UML 2.0 draft can support business process modeling or not through comparing it with the BPMN features.

• Proceedings of the Korea Information Processing Society Conference
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• 2017.04a
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• pp.953-954
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• 2017

화재, 지진 등과 같은 대규모의 재난에 대비하는 것은 최근 매우 중요한 활동으로 인식되고 있다. 그러나 이러한 재난 대비 및 대처의 중요성 인식에도 불구하고, 많은 사람들이 실제 발생하는 재난 상황에서 적절한 대처를 하지 못하여 인명 또는 재산상의 피해가 발생하고 있다. 본 논문에서는 화재가 발생하는 경우의 신속한 대처를 지원하기 위한 가상현실 기반의 화재 대처 어플리케이션을 개발하고자 한다. 이는 화재 발생시, 소화전이나 소화기를 정확하고 올바르게 사용할 수 있도록 도와줄 뿐만 아니라, 대규모의 학생들에 대한 교육에도 매우 유용하게 활용될 수 있을 것이다.

• Journal of Internet Computing and Services
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• v.10 no.1
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• pp.175-182
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• 2009

Less efforts has been made in developing specifications and verification techniques for quality requirements. This paper suggests specification and traceability methods supporting quality issues such as usability, performance, and understandability when developing information systems with UML notation. With traceability checking methods that augment quality extension to the use cases and sequence diagrams, developers can confirm the level of implementation for both functional and nonfunctional requirements beforehand.

• The KIPS Transactions:PartD
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• v.8D no.1
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• pp.62-70
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• 2001

Correct descriptions for software component functions become a strong requirement in developing critical software especially on the area of real-time applications. In this paper, we introduce both formalization of software design using patterns and verification methods in order for the components to increase their understandability. In particular, the paper investigates into a means of formal description techniques based on VDM++ for the software components, and provides adequacy proof steps for a given functional descriptions.

• Management & Information Systems Review
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• v.13
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• pp.99-125
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• 2003

The purpose of this study is to improve local government accounting system for value creation. In order to achieve this object: First, improvement of public finance policy can be obtained through connection of policy and estimate, and evaluation of soundness and rationality of tax system. Second, innovation of appropriation is achieved through effective division of cost, efficient division of budgetary resources and perfect accrual accounting. Third, a performance report must include accurate performance measures and performance indicators, for its effect is linked to public finance policy. Fourth, general principles of local government accounting must include significance, reliability, consistency with user concepts, relevance, understandability and comparability for financial reports.

• Communications for Statistical Applications and Methods
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• v.16 no.2
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• pp.335-348
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• 2009

Fuzzy regression is used as a complement or an alternative to represent the relation between variables among the forecasting models especially when the data is insufficient to evaluate the relation. Such phenomenon often occurs in seasonal time series data which require large amount of data to describe the underlying pattern. Semiparametric model is useful tool in the case where domain knowledge exists about the function to be estimated or emphasis is put onto understandability of the model. In this paper we propose fuzzy semiparametric support vector regression so that it can provide good performance on forecasting of the seasonal time series by incorporating into fuzzy support vector regression the basis functions which indicate the seasonal variation of time series. In order to indicate the performance of this method, we present two examples of predicting the seasonal time series. Experimental results show that the proposed method is very attractive for the seasonal time series in fuzzy environments.

• Fashion & Textile Research Journal
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• v.12 no.1
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• pp.68-79
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• 2010

This study was fulfilled in the purpose of proposing construction strategies of fashion information industry through the analysis of information user's satisfaction/dissatisfaction on information quality. The research was performed through a depth interview. Data were collected from 18 fashion information users(designers and merchandisers) who were working at fashion apparel industry during October to November 2007. Results from the study showed that there were three dimensions and 18 components of satisfaction/dissatisfaction on fashion information quality: Information quality(understandability, value-added, level of detail, relevance, diversity, objectivity, completeness, accuracy, quantitativeness), Service quality(responsiveness, accessibility, cost efficiency, empathy, reliability), System quality(currency, ease of use, format, timeliness). And the information users were perceiving that there were some changes in notion of preferring information, searching for information and usage of information.