• 한국식생활문화학회지
• /
• 제28권3호
• /
• pp.282-292
• /
• 2013

The purpose of this study is to identify a suitable organizational diagnostic model for analyzing the management efficiency of food service firms. We used the three-iteration Delphi technique on a panel of 19 business employees, 7 industry experts, and 4 employees in the food service industry. A total of 36 assessment indicators were developed through this panel, with numerous major findings. First, it is important to evaluate the leadership qualities of employees in terms of their motivation and competency. Second, it is important to evaluate the ability of employees to interface well with other employees. Third, it is important to evaluate and manage the brand image recognized by customers. Fourth, it is important to evaluate the fairness and regularity of the rewards given for an excellent job performance. Fifth, it is important to evaluate the level of communication and information distribution in the organizational culture. Last, but not least, it is important to evaluate the transparency and fairness of an organization in its human resource management (HRM) and the efficiency of its organizational structure. In conclusion, this study empirically shows how food service firms can develop an organizational diagnostic model to increase their managerial efficiency.

• 융합경영연구
• /
• 제5권2호
• /
• pp.1-9
• /
• 2017

This study has reviewed the "A survey on the relation between the employees' viewpoint with knowledge management and cultural intelligence among the employees working in Social Security Organization of Ardabil". The present study is functional in terms of objective and the method is descriptive and survey. This has asked the others' ideas and viewpoints concerning a specific subject and has analyzed them. About the nature and the method used, the present research is of correlation research. The population applied in this research includes all employees working in Social Security Organization of Ardabil consisting of 400. The method used for sampling is simple random sampling. To collect the information in the first step of the research the library method has been used. In this research the data has been collected through standard questionnaires. Then, via descriptive and inferential statistics the research data has been characterized and regarding the spatial scaling of the measurement to test the hypothesis the, correlation analysis of Pearson has been used and also to specify the reliability of the questionnaire the Chronbach's Alpha has been taken in use and the SPSS software to analyze the data also. The findings resulted from the study showed that there is a significant relation between the factors concerning employees' efficiency with knowledge management and the cultural intelligence and all hypotheses was confirmed.

• 유통과학연구
• /
• 제12권3호
• /
• pp.105-109
• /
• 2014

Purpose - Leadership style is an important factor in determining the attitude and behavior of employees and their satisfaction with an organization. Contributing the efficiency of an organization, Especially, servant leadership focusing on meeting employees' hopes and desires positively affect success of the organization and performance of employees. In the airline service industry it is necessary to conduct studies for an internal marketing on servant leadership that emphasizes the trust in the dignity of humans and spirit of service to subordinates as a factor affecting the job satisfaction. Research design, data, and methodology -Therefore, in this research, it is empirically analyzed that employees' perception of a supervisor's support plays mediating role in the relationship between employees' perception of servant leadership and perception of an organization's support using multiple and hierarchal regression analysis targeting 243 employees working in D Airline. Result - As a result, Employees' employees' perceived supervisor's support mediates the relationship between employees' perceived servant leadership of a supervisor and employees' perceived organizational support. Conclusions - This study suggests that the servant leadership of a supervisor perceived by employees constitutes an important preceding variable in enhancing the employees' perception on organizational support.

• 동아시아식생활학회지
• /
• 제23권6호
• /
• pp.862-870
• /
• 2013

This study examines the effect of communication type of food service employees on the self-efficiency and organizational commitment. To accomplish the purpose of the study, a survey was conducted to employees of food service companies located in Seoul, from August 5, 2013 to August 25, 2013 as a method of empirical study. The results of this study was analyzed using the SPSS WIN 12.0 and statistical reliability analysis, factor analysis, frequency analysis, correlation analysis and multiple regression analysis were conducted for hypothesis verification. The analysis results of this study are as follows. First, the R-square of regression result for 'communication type will have a positive effect on self-efficiency' was .220. Also, it was found that factors of consideration (Beta=.286, t=5.622), instruction (Beta=.303, t=5.970) and business (Beta=.214, t=4.217) had positive effects on self-efficiency. Values for factors of consideration and instruction were higher than business. Second, the R-square of regression result for 'communication type will have a positive effect on organizational commitment' was .429. Also, it was found that factors of consideration (Beta=.453, t=10.428), instruction (Beta=.380, t=8.749) and business (Beta=.282, t=6.477) had positive effects on organizational commitment. Values for factors of instruction and business were high but value of consideration factor turned out the highest. Third, the R-square of regression result for 'self-efficiency will have a positive effect on organizational commitment' was .334. Also, it was found that out of the factors of positivity (Beta=.369, t=8.423), confidence (Beta=.415, t=8.833) and negativity (Beta=-.072, t=-1.536), positivity and confidence had positive effects on organization commitment, and only positivity and confidence showed high values in organization commitment. Upon analyzing the effect of factors of self-efficiency (positivity, confidence, negativity) on organizational commitment, it was found that positivity and confidence showed high relevance but the negativity factor did not have any correlation.

• The Journal of Asian Finance, Economics and Business
• /
• 제8권4호
• /
• pp.1033-1045
• /
• 2021

Corporate social responsibility for employees is associated with employees' requirements related to the work and the organization's ability to meet such needs. The study aims to examine the impact of corporate social responsibility for workers on employee management effectiveness amongst businesses in Vietnam. Using the quantitative method, through SEM linear structural model analysis, the research surveys 619 samples of employees at businesses in Vietnam. The study results show that corporate social responsibility for workers has both a direct and indirect impact on the effectiveness of employee management through intermediary factors such as organizational identity, organizational commitment, and knowledge sharing of employees. In addition, the study also demonstrates that commitment has a positive correlation with both organizational identification and knowledge sharing of employees in the businesses. On that basis, the study proposes several recommendations to improve employee administration efficiency. This study's findings have shown the importance and impact of corporate social responsibility in many respects on employee administration efficiency. These are meaningful contributions in theoretical and practical aspects that help businesses get a more in-depth insight into employee administration and the need to care and promote corporate social responsibility for employees, which is an important basis for further research.

• 한국식품영양학회지
• /
• 제24권3호
• /
• pp.396-405
• /
• 2011

The purpose of this study was to reduce safety accidents among food employees in contracted foodservice management companies, and to help provide high-quality foodservice and assistance. For this, a survey on the different opinions of workplace safety and education by employment type and employee perceptions of environment and safety at foodservice operations was carried out. The analysis showed that among the workers many women were irregular employees. For average age, between 40 and 49 was the most frequent, and for work duration, under one year was highest. Both regular employees and irregular employees deemed "enough staff" as the most major factor for good foodservice. The regular employees and irregular employees thought "high indoor temperatures and poor ventilation in the kitchen area" and "bad work cooperation between employees" as the main problems of foodservice operations, respectively. For satisfaction with the efficiency of foodservice production system, irregular employees had higher satisfaction than regular employees. Both regular employees and irregular employees thought "the number of foodservice employees" as the foremost improvement for safety-accident prevention and work-stress improvements. Regular employees, more than irregular employees, thought improvements in foodservice production systems would have a large affect on safety-accident prevention and work-stress improvements of food workers. Both regular employees and irregular employees thought "foodservice employees' safety consciousness" was an important part of safety-accident prevention. Likewise, they responded that "lectures by the person in charge of safety education" was a good methods of safety education, and "once a month" was the best period for safety education. For the difference in perceptions of environment and safety in foodservice systems, regular employees had a higher perception of safety than irregular employees.

• 동아시아식생활학회지
• /
• 제16권6호
• /
• pp.763-771
• /
• 2006

This study was conducted to suggest effective alternatives for human resource management in the foodservice industry by investigating the influence of social exchange on employee empowerment and organizational efficiency, The findings derived from the study are as follows: First, the major components of social exchange, organizational support and the leader-member exchange (LMX), significantly influenced the components of employee empowerment such as signification and self-determination. Secondly, we found that signification and self-determination had a significant impact on the turnover intentions and organizational commitment of the employees, which in turn organizational efficiency. Thirdly, both the employees' turnover intentions and organizational commitment were significantly influenced by the organizational support and the leader-member exchange. These results suggest that it is necessary to have active communication between organizational leaders and members to improve employee empowerment. In other words, employees should acknowledge the meaning and importance of their tasks and support at the organizational level should be provided to ensure employee empowerment.

• Asian Journal of Business Environment
• /
• 제5권3호
• /
• pp.23-28
• /
• 2015

Purpose - The aim of this study is to evaluate the effectiveness of a corporate training program. The case study of HCL Technologies was used to investigate how training programs improve the performance of employees on the job, as well as to identify unnecessary aspects of the training for the purpose of eliminating these from future training programs. Research design, data, and methodology - An exploratory research design was used to conduct the study. The research sample size included 50 HCL employees. The sampling technique for the data collection was convenience sampling. Results - Training is a crucial process in an organization and thus needs to be well designed. Specifically, the training programs should provide adequate knowledge to all employees, ensure correct methods are used for the selection of trainees, and avoid any perception of biasness. Conclusions - Employees were not fully satisfied by the separation of the training program into two parts, on the job and off the job training, but if sufficient data is provided to employees in advance, this could help them during the training process.

• Safety and Health at Work
• /
• 제13권2호
• /
• pp.180-186
• /
• 2022

Background: In occupational studies, it is a known situation that technical and organizational attempts are used to prevent occupational accidents. Especially in the mining sector, if these attempts cannot prevent occupational accidents, personal protective equipment (PPE) becomes a necessity. Thus, in this study, the main objective is to examine the effects of the variables on the use of PPE and identify important factors. Methods: A questionnaire was implemented and structural equation modeling was conducted to ascertain the significant factors affecting the PPE use of mining employees. The model includes the factors that ergonomics, the efficiency of PPE and employee training, and PPE usage habit. Results: The results indicate that ergonomics and employee training have no significant effect (p > 0.05) on the use of PPE. The efficiency of PPE has a statistically meaningful effect (p < 0.05) on the use of PPE. Various variables have been evaluated in previous studies. However, none of them examined the variables simultaneously. Conclusion: The developed model in the study enables to better focus on ergonomics and employee training in the PPE usage. The effectiveness of a PPE makes its use unavoidable. Emphasizing PPE effectiveness in OHS training and even showing them in practice will increase employees' PPE usage. The fact that a PPE with high effectiveness is also ergonomic means that it will be used at high rates by the employee.

• 자원ㆍ환경경제연구
• /
• 제9권2호
• /
• pp.349-371
• /
• 2000

Data Envelopment Analysis model is a linear programming based technique for measuring the relative performance of organizational units where the presence of multiple inputs and outputs makes comparison difficult. A common measure for relative efficiency is weighted sum of outputs divided by weighted sum of inputs. DEA model allows each unit to adopt a set of weight that shows it in the most favorable light in comparison to the other unit. In this paper, we present the mathematical background and characteristics of DEA model, and give a short case study where we apply the DEA model to evaluate the relative efficiencies of 51 global electricity companies. The technical efficiency and scale efficiency are also to be investigated. Generating capacity and the number of employees are used for input data, and revenue, net profit and electricity sales are used for output data. We find that the companies with 100% relative efficiency are only 9 among 51 electricity companies. And the technical and scale efficiency of KEPCO is 98.7% and 78.89%, respectively. This means that the inefficiency of KEPCO is caused by the scale inefficiency. The analysis shows that the employees should be decreased by 15% at minimum to get the 100% efficiency. The result suggests that KEPCO needs the structural reform to improve the efficiency.