• 대한의용생체공학회:학술대회논문집
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• 대한의용생체공학회 1998년도 추계학술대회
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• pp.173-174
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• 1998

We developed the high power telephone for hearing impaired person (HIP) who can't communicate with others by general telephone. The general telephone can't delivered enough sound for HIP to understand telephone speech. In this study, we developed the method of telephone speech amplification proper to HIP and effective howling suppression which occurred as a side effect of amplification. In our new telephone, speech sound is divieded to 3 band pass filter path, amplified respectively fit to HIP's hearing ability, and monitored howling in time domain. The result of test of our telephone showed that we can amplify the sound as much as 40dB, which is very useful to HIP, and make HIP increase the perception of telephone speech.

• 동서간호학연구지
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• 제15권2호
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• pp.157-167
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• 2009

Purpose: This study examines the patient problems and nursing interventions during telephone consultations by nurses in an ophthalmology nursing unit. Methods: The data were collected during telephone consultations. A total of 13 nurses consulted 170 patients between September 29 and November 30, 2008 at a tertiary teaching hospital. Problems were raised by the patients and nursing interventions were provided to the patients by the nurses. The SPSS program was used to analyze the data. Results: There were 228 telephone inquiries by 170 patients. The problems were categorized into four groups based on a literature review and validated by 14 nurses: physical symptoms, medications, administrative matters, and follow-up care. Interventions provided by the nurses were categorized into six groups: instructing patients; providing information; providing background knowledge; assuring the patients; referring to the patients to other ancillary departments; and delivering doctor's orders. Conclusions: Nurse interventions for a specific patient problem varied depending on the nurse providing the consultation. The participating nurses expressed the need for a common protocol for telephone consultations. Thus, it would be beneficial to develop a guideline for telephone consultations to minimize practice variations among nurses.

• 성인간호학회지
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• 제14권2호
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• pp.306-314
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• 2002

Purpose: This study was intended to examine the effects of a telephone consulting program on self-efficacy and self-care in NIDDM patients. Method: Sixty-eight NIDDM patients participated. Thirty-six were assigned to the experimental group and received the telephone consulting program from one to two times per week for 4 weeks. This program was undertaken by base on small booklet relating to diabetic disease summary, diet, drug, exercise, foot management, prevention and treatment of complications, and insulin injection methods. Result: 1. Hypothesis 1 that "the experimental group who receives the telephone consulting program will have higher self-efficacy score than the control group who does not have the telephone consulting" was supported (t=5.12, p= .000). 2. Hypothesis 2 that "the experimental group who receives the telephone consulting program will have higher self-care score than the control group who does not have the telephone consulting" was supported(t=5.29, p= .000). Conclusion: The telephone consulting program improved self-efficacy and self-care in NIDDM patients. Accordingly, this program can be adopted as an effective nursing intervention in the care of the diabetic patients.

• 보건교육건강증진학회지
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• 제20권3호
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• pp.269-280
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• 2003

This study was conducted to identify the effects of telephone consulting follow- up on self care behaviors and self efficacy in diabetic patients after discharge. The subjects for this study were consisted of 39 patients and twenty subjects assigned to the experimental group received the telephone consulting follow-up after discharge once a week during 4 weeks with diabetic education before discharge and nineteen subjects assigned to the control group received diabetic education before discharge without telephone consulting follow-up. The results of this study are as follows： 1. The experimental group which received the telephone consulting had higher self care behaviors scores than the control group (t＝4.92, p＝.00). 2. The experimental group which received the telephone consulting had higher self efficacy scores than the control group (t＝4.71, p＝.00). 3. The relationship between self efficacy and self care behaviors showed a significant correlation in the subjects. In conclusion, the telephone consulting follow-up improved self care behaviors and self efficacy, therefore this intervention can be effective in promoting the care of diabetic patients

• 한국의료질향상학회지
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• 제4권1호
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• pp.104-114
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• 1997

Background : Hospitals(Health care providers) are under tremendous pressure to meet consumer demands in order to compete in the rapidly changing health care arena. Through evaluating patient satisfaction, hospitals(health care providers) can learn what the consumer Wants from the health care system. Timely feedback is necessary. The purpose of this study is to evaluate patients' hospital experience and satisfaction using telephone interview and to study the usefulness for telephone interview at assessing patient satisfaction. Method : The 846 patients who were discharged from September 17, 1996 to October 11, 1996 were targeted were telephoned. The informations gathered telephone survey were processed by computer and analyzed for the patient satisfaction, contributing factors. Result : The 846 patients who were discharged from September 17, 1996 to October 11, 1996 were called and 197 patients(23.3%) were successful interviewed. 51.3 percent of respondents were male and mean age is 39 years mean LOS(length of stay) is 13 days and 110(56.1%) patients were admitted by outpatients clinic. The mean calling-time is 5.5 minutes. There is no significant difference between interviewers(telemarketer) in patients satisfaction. Seven telephone interviews are possible by interview a day. There in no significant difference between groups in patients satisfaction in length of stay, path of admission, the interval between discharge and interview. 97.5 percent of respondents were satisfied with telephone interview and 81.7% were satisfied with overall satisfaction and 79.4 % of respondents were good response in interviewers' conclusion. Of six variables that were found to be correlated with telephone interview and eight variables correlated with overall hospital satisfaction, a multiple logistic regression analysis revealed that two most important variables which are significantly correlated with telephone interview are to meet doctors, not ask tediously then three variables which are with overall satisfaction are doctors explain, subject response, convenient facilities. Conclusion : The patients interviewed are satisfied with telephone interview. Telephone interview is good method for assessing patient satisfaction, making high levels of patient satisfaction and for hospital marketing.

• 정보처리학회논문지B
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• 제9B권6호
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• pp.799-808
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• 2002

통신 수단이 엄청나게 발전한 지금, 대부분의 사람들은 2-3개의 전화번호를 가지고 있어 개인마다 기억해야 할 전화번호의 수가 굉장히 늘어나고 있다. 따라서 전화번호를 쉽게 기억할 수 있는 방법이 적실히 필요하다. 기존의 방법은 "빨리빨리", "이사이사"와 같이 4글자 한 단어의 초성과 숫자의 우리 말 음과 유사한 글자를 이용하여 전화번호에 대응하는 한국어 별명을 사용하여 왔다. 그러나 이러한 방법은 모든 전화번호에 대한 한글 단어를 생성하지 못하여 몇 개의 전화번호에 대해서만 사용이 가능하다. 본 논문은 한글의 타건수를 줄임과 동시에 전화번호를 외우기 쉬운 한글 별명으로의 생성을 동시에 고려한 전화기 한글 자판을 제안한다. 또한 모는 4자리 전화번호에 대응하는 한국어 변명의 생성 방법을 제안하고 3자리 혹은 4자리 국번을 포함한 7자리 혹은 7자리 전화번호에 대한 한국어 별명을 생성할 수 있는 한국어 별명의 형태론 제시한다.있는 한국어 별명의 형태론 제시한다.

• 가정간호학회지
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• 제16권2호
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• pp.98-107
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• 2009

Purpose: The objective of this study was to identify the effects of a telephone follow-up program on patient compliance, urea kinetic modeling and incidence of infection in patients with continuous ambulatory peritoneal dialysis (CAPD). Method: A pretest-posttest design with a nonequivalent control group was used to examine the effects of a telephone follow-up program for 12 weeks in a group of 39 CAPD patients. The telephone follow-up group of 17 patients received telephone follow-up 10 min once a week for 1 month and 10 min twice a month for 2 months during 12 weeks compared to control group of 22 who patients received usual care. Results: The telephone follow-up group showed no significant changes in patient compliance and urea kinetic modeling, although patients with CAPD receiving a telephone follow-up showed reduced incidence of exit site infection during the intervention compared with the control group. Conclusion: Telephone follow-up program for CAPD patients may decrease the incidence of exit site infection. Future studies with a larger sample be done utilizing diet and exercise reinforcement program combined with telephone follow-up as a nursing intervention for patients with CAPD.

• 대한간호학회지
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• 제26권3호
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• pp.515-530
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• 1996

A descriptive study was conducted to describe the content of nursing interventions and incoming telephone calls from the parents whose child was discharged to home or who has planned immunization during the period from March 15, 1995 to November 30, 1995. Detailed notes on 145 telephone calls and 243 nursing interventions were recorded by head nurses on pediatiric nursing units were entered to data collection and content analysis. The results of the study are as follows : 1. Six analysis categories for the records on incoming telephone calls were identified judgement-dependence, dependent -coping, self-initiated coping, support, adjustment and intermediation need. 2. Five analytic categories for the records on telephone interventions were identified : guidance, mediation, facilitating self -care abilities, support, instrumental use. 3. Problems related to physical signs and symptoms, medication, immunization, and vital signs were most often cited as concerns by parents and caregivers. 4. Instruction, suggestion, provision knowledge and information, reassurance related to physical problems, medication, immunization and clinic visits were most often used as an nursing interventions by head nurses on pediatric nursing units. In spite of the fact that the telephone calls were initiated by the parents, dependency of parents during the telephone calls was remarkable. The dependency of parents on judgement and decision making of the pediatric nurses should be understood in terms of the psychosocial content as well as cultural characteristics. Therefore, it is suppested that telephone interventions focus on facilitating the self-care ability of the parents whose children have chronic conditions. The results of this study will be useful as an essential reference in providing effective for children and their families after discharged from the hospital. The results can also be used as reliable data for extended pediatric nursing service in the health care delivery system as well as for the development of telephone intervention service program in responding to the current health care environment.

• Journal of the Korean Academy of Child and Adolescent Psychiatry
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• 제3권1호
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• pp.129-137
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• 1992

이 논문에서는 Tolchhin의 증례분석을 토대로 청소년의 전화 정신 치료의 임상적 효용성을 분석하였고 국내외 문헌분석을 통해 치료과정에서 고려해야 할 몇가지 문제점과 치료원칙에 관해 기술 하였다. 정규적으로 정신치료를 받고 있는 대부분의 청소년들은 전화로 자신의 치료자와 직접 연락이 닿을 수 있음을 알고, 전화에 대한 답변을 얻을 수 있다는 사실을 알게 될때 도움을 받을 수 있다. 또한 치료자의 전화는 젊은 환자에게 긍정적인 치료적 동맹을 맺게 해 주는데 도움을 줄 수 있다. 전화 정신 치료는 외래치료가 힘든 학생들의 치료에 있어 보조적 치료기법으로 큰 도움을 주며, 매우 도전적이고 즉각적인 응답을 바라는 집단인 청소년에 대한 치료적 장비로서 중요하고 유용한 치료기법으로 기여할 수 있다.

• 대한의용생체공학회:의공학회지
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• 제18권4호
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• pp.457-466
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• 1997

청력장애인이 전화상의 말에 대한 청취력을 향상시킬수 있는 보청기능이 있는 전화기를 개발하였다. 최근 청력장애인이 늘어나고 있으며 생산자로서의 사회참여 욕구 또한 늘어나고 있는데 이들은 자신의 핸디캡을 메워줄 보조기기를 강력히 원하고 있다. 보청기능 전화기는 음성으로써 외부 정보를 획득할 수 있는 기본적인 통신 보조기기의 한 형태이다. 본 연구팀은 청력장애인의 청력특성을 분석하고 전화기에 청력 보상법을 적용함으로써 보청기능이 있는 새로운 모델의 전화기를 개발하였고 3가지 분야의 시험(전기적 시험, 단어 인지도 시험, 사용자 시험)을 수행하여 이 전화기의 유용성을 평가하였다. 새 전화기는 4개의 대역통과필터를 가지고 있으며 각 밴드의 중심주파수는 전화라인의 특성과 심리음향학적인 특성을 고려하여 500, 1000, 2000, 3000 Hz로 설정하였다. 청력장애인은 전화기의 증폭특성을 자신의 청력에 맞도록 피팅(fitting)할 수 있다. 즉 자신의 손실된 청력을 잘 보상하도록 4개 필터밴드에 대한 볼륨조절을 개별적으로 조정할 수 있다. 전화기의 전체 이득은 250~32000Hz 대역내에서 20㏈ 이상이다. 시험결과 새 모델의 전화기가 기존의 전화기보다 청력장애인의 전화음성 이해도를 향상 시킨다고 증명되었다. 향후 측음 및 잡음 억제, 주파수 대역분리, 청력패턴 보상과 심리음향적 라우드니스(loudness)보상에 대한 연구가 필요하며 공학과 임상 분야에서의 청력장애인의 언어 이지특성 연구를 통하여 더욱 발전된 전화기가 개발될 수 있다고 판단된다.