• Title/Summary/Keyword: survey on the use

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Effect of Health and Beauty Store App Service Quality on Customer Satisfaction

  • Kyu-dong Kim;Jeong-lae Kim
    • International Journal of Advanced Culture Technology
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    • v.11 no.4
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    • pp.456-463
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    • 2023
  • We conducted this study to identify the components of H&B store app service quality and their effect on customer satisfaction. The survey was conducted through an online survey for teenagers or older with experience in using H&B store app. A total of 330 copies were distributed and a total of 282 copies were used for the final analysis. The results of this study are summarized as follows: First, eight factors such as ease of use & design, fulfillment, playfulness, responsiveness, personalization, security, contextual usefulness, interactivity were derived as service quality components of H&B store app. Second, as a result of regression analysis, the six service quality components, such as 'ease of use & design', 'fulfillment', 'playfulness', 'responsiveness', 'security', and 'interactivity' were found to have a significant positive (+) effect on customer satisfaction (p<0.05) and 'playfulness (β=.372)' had the greatest effect on customer satisfaction. Based on the results of this study, we should strive to establish effective marketing strategies in the H&B industry.

A Study on the Functional Development of Army´s Combat Uniforms (육군 전투복의 기능성 향상을 위한 연구)

  • 최지숙;최혜선;이경미
    • Journal of the Korean Society of Costume
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    • v.53 no.5
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    • pp.141-153
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    • 2003
  • The object of this study is to understand the problems of combat uniform garments through a survey regarding current wearing conditions, and furthermore to propose a combat uniform design more well suited to movement and body type. For this study, a survey of soldiers on active service was conducted. Based on the analysis of the survey results, a design that addressed the weak points of the garments currently in use was proposed. Four sets of experimental garments were created and in addition to present combat uniforms used in sensory tests to evaluate appearance and movement. In terms of the results of the evaluation of the appearance and movement evaluation. the test garments were generally received more favorably than the uniforms in current use.

Analysis on the Diffusion and the Intention to Use among Technology Adopter Categories (수용자 집단별 혁신제품 확산 및 지속사용의도에 대한 영향)

  • Han, Sangyun;Bae, Sung Joo;Park, Se-Bum;Ma, Eunjung;Han, Hena
    • Journal of Information Technology Services
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    • v.13 no.3
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    • pp.25-50
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    • 2014
  • The purpose of this study is to examine factors affecting the diffusion and the intention to use, and how these factors differ among adopter categories. A survey was done to analyze the diffusion of smart-phone, the most popular and innovative product nowdays. We collected 197 survey questionnaires from smart-phone user and analyzed the data using SPSS 18.0 and Smart PLS 2.0. PLS (Partial Least Square) analysis was implemented before multiple group-innovator, early adopter, eraly majority- analysis which is categoriezed by Innovation Diffusion Model of Rogers (1995). The results show that firstly, in innovator group (n=63), the functional and the safety value have significantly positive effect on user satisfaction. In addition, we found that user satisfaction and the brand loyalty are significatly associated with the intention of use. Secondly, in early adopter group (n = 67), the design value has significantly positive effect on user satisfaction and it has significantly positive effect on brand loyalty. Finally, in early majority group (n = 67), the design value has significantly positive effect on the user satisfaction and it has stronger effect on the intention of use and brand loyalty. We conclude this paper with the implication of this study to both academia, business practice, and policy making.

Time-Balanced Quota Sampling for Telephone Survey (전화조사를 위한 시간균형할당표본추출)

  • Huh, Myung-Hoe;Hwang, Jin-Mo
    • Survey Research
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    • v.7 no.2
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    • pp.39-52
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    • 2006
  • Most of Korean survey institutions adopt quota sampling for telephone surveys based on region, gender and age-band. In weekdays, it is well blown that there exist substantial differences in day time in-house rate by individual's socio-demographic attributes. So, quota sampling may induce systematic respondent selection bias. To solve the problem, we propose "time-balanced quota sampling" in which interviewer's call time-band is added as an quota variable. Furthermore, we propose "time-balanced quasi-quota sampling" which is derived by partially relaxing evening time quotas in time-balanced quota sampling. We compare the conventional and the newly proposed quota sampling schemes by drawing Monte Carlo samples from the hypothetical population for which the Korea 2004 time use survey data is assumed.

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Attitudes on the Use of Radiations in Some College Students (일부 대학생의 방사선이용에 대한 태도)

  • Han, Eun-Ok;Lee, Joon-Il
    • Journal of Radiation Protection and Research
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    • v.31 no.4
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    • pp.219-235
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    • 2006
  • Based on the fact that studies on the use of radiations have not been largely conducted reflected on the importance of the use of radiations, the survey was performed to investigate the attitude on the use of radiations for some university students who have a high level of knowledges among average persons in order to extract certain directions for the education program to provide right information. The survey was performed for 517 university students from Oct. 10 to Oct. 15, 2005. The results of this survey can be summarized as follows. 1. Students who have experienced in the radiation related education presented statical differences in the results according to the majoring and monthly incomes. 2. Regarding the survey on the attitude of the use of radiations, the item of 'I agree to build a general hospital or university hospital where I lives in' was presented as the highest points of $3.73{\pm}1.004$, and the lowest point was recorded in the item of 'I agree to build an atomic wastes treatment facility where I live in' as the point of $2.63{\pm}1.091$. 3. The level of attitudes on 'I agree to build an atomic power plant or atomic wastes treatment facility where I live in' presented lower levels than that of the attitude on 'I agree to build an atomic power plant or atomic wastes treatment facility in my country'. 4. The lowest level recorded in the level of attitudes on 'I agree to build an atomic wastes treatment facility where I live in 'presented a significant difference according to the sex and grade.

The Study of Behavioral Intention of Delivery Application by applying the Extended Technology Acceptance Mode (확장된 기술수용모델을 적용한 외식업체 배달앱 이용의도 연구)

  • Baek, Seunghee;Kim, Youngshin
    • The Korean Journal of Food And Nutrition
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    • v.31 no.1
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    • pp.185-194
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    • 2018
  • The purpose of this study was to investigate the structural relationship between environmental factors, personal factors, ease of use, usefulness and behavioral intention of delivery application by applying the extended Technology Acceptance Model (TAM). An online survey was conducted based on a self-administered questionnaire to a selected sample who had an experience of using delivery application at least once. The survey was conducted in September, 2017. The data obtained was analyzed using SPSS 24.0 for windows and AMOS 24.0. The findings of the study showed that among environmental factors, social influence had a significant effect on perceived usefulness and perceived ease of use and facilitating conditions had a significant effect on perceived ease of use only. Among personal factors, anxiety had a significant effect on perceived usefulness, while innovation had a significant effect on perceived ease of use. Both of perceived usefulness and perceived ease of use had a significant effect on behavioral intention. This study suggests the importance of environmental and personal factors for increase of behavioral intention of delivery application.

Study on the customer characteristics for the customer interruption cost analysis in term of the domestic customer survey (국내 수용가의 설문조사를 통한 수용가 정전비용 산출을 위한 수용가 특성에 관한 연구)

  • Park, Soo-Man;Kim, Jae-Chul;Bae, Joo-Chun;Moon, Ki-Seung;Moon, Seung-Il
    • Proceedings of the KIEE Conference
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    • 2003.07a
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    • pp.142-144
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    • 2003
  • Recently, the bidding between generating company and transmission company have been accomplished according to restructure of power system industry. And the bidding will develop to TWBP (Two-Way Bidding Pool)type. In this way, it will be important issue on optimum reliability maintenance of the power supply. Thus, in this paper illustrate to customer survey result for the interruption cost analysis. Actually the domestic customer survey is performed on 300 samples. Then the points at customer survey and direction are presented in this paper. Customer is divided into 5 types, total response of customer survey was 22 percent. Furthermore domestic customer survey result characteristics will be use for the basis data of the large scale customer survey.

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Factors Influencing Behavioral Intention to Use Online Learning Systems from Student's Perspective: An Extended TAM Model

  • Yang, Yi;Kim, Min-Yong
    • The Journal of Information Systems
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    • v.32 no.4
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    • pp.95-118
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    • 2023
  • Purpose This study employed the Technology Acceptance Model (TAM) to understand students' acceptance of online learning systems. Specifically, this study investigated the factors influencing the behavioral intention of South Korean major university students to use online learning systems for educational purposes in the period when their university life had largely returned to the state it was in before the COVID-19 pandemic. Design/methodology/approach This study examined the impact of four external factors: self-efficacy, personal innovativeness, perceived enjoyment, and system quality, on two TAM constructs: perceived ease of use and perceived usefulness. Additionally, this study explored how perceived ease of use and perceived usefulness affect the behavioral intention to use online learning systems. We conducted an online-based survey using a structured questionnaire. The data collected from the survey were then subjected to Structural Equation Modeling (SEM) analysis to test the study's hypotheses and examine the relationships among the various constructs. Findings The findings reveal that perceived usefulness and ease of use significantly influence students' behavioral intentions to use online learning systems. Furthermore, factors of self-efficacy, perceived enjoyment, and system quality positively affect perceived usefulness and ease of use. Notably, personal innovativeness impacts ease of use but not perceived usefulness.

An Empirical Study on the Factors to Affect a BIS Use and Its Vitalization Plan : Busan Metropolitan City (버스정보안내기 이용요인 및 활성화 방안에 관한 실증연구 : 부산광역시를 중심으로)

  • Kim, Soon Ja;Hong, Soon Goo;Cha, Yoon Sook;Kim, Jong Weon
    • Journal of Information Technology Services
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    • v.12 no.1
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    • pp.1-14
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    • 2013
  • The government has implemented operating the bus information terminal (hereinafter, 'BIT') to use by building it at a major bus station to solve the problem of traffic congestion. Busan Metropolitan City has been continuously expanding the installation of 'BIT' since 2003. However, there are few research on the factor to use and satisfaction survey on 'BIT' from the perspective of the users. This study, in an effort to inquire into the 'BIT' utilization factor and its vitalization plan, conducted a face to face survey of 172 citizens who had the experience in the 'BIT'. The result of the data analysis showed that usability, convenience, and availability were the critical factors for a BIT use. In addition, the general intention to use 'BIT' was found to be very high as much as 90.7%. The contributions of this study are as follows. The academic contributions is that it proved the relationship between usability, convenience and the intention to use suggested by the information technology acceptance model is supported even in case of 'BIT.' For the practitioners this study provides ground data for a local government to make a plan of a BIT extension.

A Study on New Geoelectric Survey and Instrumentation Using Low Frequency Electric Field Sensing Antenna (저주파 Electric Field Sensing Antenna를 이용한 새로운 탐사 및 계측에 관한 연구)

  • 배명수;여영호;손수국
    • Proceedings of the IEEK Conference
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    • 2002.06a
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    • pp.427-430
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    • 2002
  • This paper has been studied a new geoelectric survey and instrunmentation using Low Frequency Electric Field .sensing Antenna. “Low Frequency Electric Field Sensing” is a technology in new method of survey to use array type antenna, the power of operation in antenna is using AC or DC pulse instead of DC current. The architecture of system embodied transceiver system using a microprocessor(PIC) of Microcllip Technology Inc. An array antenna design and il control transmission of antenna to use CDMA in this system. It is using array type antenna for the earth、earth's crust to survey explain from theory and experience.

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