• 제목/요약/키워드: supply chain flexibility

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고객기업의 힘이 공급기업의 고객기업 통합활동과 운영성과 향상에 미치는 영향 (An Empirical Study of the Effects of a Customer's Power on a Supplier's Customer Integration and Operational Performance Improvement)

  • 허대식;김효진;안경선
    • 한국경영과학회지
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    • 제40권3호
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    • pp.1-21
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    • 2015
  • Customer firms exercise various sources of power to influence their suppliers' behaviors or decisions. In this study we aim to examine the effects of customers' sources of power on their supplier's performance improvement. This study posits that a customer's expert, referent, and reward power positively influence a supplier's performance directly as well as indirectly through increased supplier-customer integration. On the contrary, the customer's coercive power is expected to worsen the supplier's operational performance because of increasing distrust, dissatisfaction, and conflict with the customer. Data collected from 1,229 firms from Korea, China, Hong Kong, Taiwan, and the U.S. are used to test the hypotheses. Expert power proves to be the most effective source of customer power in improving a supplier's inventory cost, delivery, and flexibility performance. In contrast, coercive power deteriorates significantly all supplier performance variables. Academic and managerial implications are presented and future research directions are also discussed.

물류센터 운영평가 모텔 (Performance Evaluation Model of Distribution Centers)

  • 곽재식;임석철
    • 한국경영과학회:학술대회논문집
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    • 대한산업공학회/한국경영과학회 2000년도 춘계공동학술대회 논문집
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    • pp.477-480
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    • 2000
  • 오늘날 많은 제조업체 또는 물류업체는 물류의 효과적 수행을 위해 물류센터를 운영하고 있으며, 물류센터의 효과적 이용을 통한 물류문제 해결은 기업운영에 있어서 주요 해결과제 가운데 하나로 자리잡게 되었다. 이러한 물류센터를 운영하고 관리함에 있어서 물류센터의 전략적 의사결정과 투자계획의 수립을 위해 물류센터의 수행도 측정을 통한 정량적인 평가가 절대적으로 필요하게 되었다. 그러나 현재 기업물류활동을 평가하기 위한 여러가지 물류활동 측정지표들이 제시되고 있으나 물류센터들의 수행도 측정을 위해 체계적으로 정의화되고, 표준적으로 사용되는 유력한 정량적 평가방법이 아직 제시되어 있지 않다. 본 연구에서는 물류센터의 특성을 Cost(비용), Operation(설비운영). Quality(성과), Speed(속도), Flexibility(유연성), Safety(안전성)등 모두 여섯 가지로 구분하여 각각의 특성을 통해 물류센터를 정량적으로 평가한다. 이중 Safety(안전성)를 기본으로 삼고 나머지 주요인자들의 정량적 평가치 들을 통해 물류센터의 종합적인 수행도 평가 모델을 제시하였다. 물류센터의 운영평가는 궁극적인 공급체인관리망(SCM: Supply Chain Management)의 완성과 기업의 업무효율에 이바지하는 것이다.

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유비쿼터스환경에서의 DDoS의 공격과 탐지, 방어시스템에 관한 연구 (A study on DDoS Attack, Detecting and Defence in ubiquitous system)

  • 정창덕;차주원;황선일
    • 한국IT서비스학회:학술대회논문집
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    • 한국IT서비스학회 2009년도 추계학술대회
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    • pp.544-548
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    • 2009
  • The underlying success of logistics depends on the flow of data and information for effective management. Over the last 30 years, we have seen the power of microprocessors double about every 18months. This continuing trend means that computers will become considerably smaller, cheaper, and more abundant; indeed, they are becoming ubiquitous and are even finding their way into everyday objects, resulting in the creation of smart things. In the long term, ubiquitous technologies will take on great economic significance. Industrial products will become smart because of their integrated information processing capacity, or take on an electronic identity that can be queried remotely, or be equipped with sensors for detecting their environment, enabling the development of innovative products and totally new services. The global marketplace runs on logistics, security, speed, agility and flexibility..In this paper we report that pairing these traditional logistics functions with RFID technology can be a huge value-driver for companies. This winning combination yields increased logistics management effectiveness and more efficient visibility into the supply chain management.

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SCM 개념의 통합 정보공유 계획과 적재대차 개선을 통한 물류비 절감방안 및 작업안전성 개선에 대한 연구 (A study about logistics costs reduction and improving work safety by way of stocking cart improvement and information sharing plan adopting the SCM theory)

  • 양두진;이창호;이공섭
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2005년도 춘계학술대회
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    • pp.225-230
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    • 2005
  • A study is for the approach that we could reduce the logistics costs through uprising the efficiency, complying to the demand in time, stock management based on the general production plan in the point of SCM. We will take following steps to get the goal. First, we will overview the physical distribution expenses annually. Second, will find the main cause of optimal load loss by improper container and lack of delivery flexibility to the demand. Third, the goal will be inferred through the fast information share based on organic relationship, the establishment of general production plan, the improvement of stock management plan. By way of this process, it can be accomplished expense reduction as well as flexible establishment of the reduction of worker's load.

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SCM 개념의 통합 정보공유 계획과 적재대차 개선을 통한 물류비 절감방안 및 작업안전성 개선에 대한 연구 (A study about logistics costs reduction and improving work safety by way of stocking cart improvement and information sharing plan adopting the SCM theory)

  • 양두진;이창호
    • 대한안전경영과학회지
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    • 제7권2호
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    • pp.41-56
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    • 2005
  • A study is for the approach that we could reduce the logistics costs through uprising the efficiency, complying to the demand in time, stock management based on the general production plan in the point of SCM. We will take following steps to get the goal. First, we will overview the physical distribution expenses annually. Second, will find the main cause of optimal load loss by improper container and lack of delivery flexibility to the demand. Third, the goal will be inferred through the fast information share based on organic relationship, the establishment of general production plan, the improvement of stock management plan. By way of this process, it can be accomplished expense reduction as well as flexible establishment of the reduction of worker's load.

참여자관점에서 공급사슬관리 시스템의 성공에 영향을 미치는 요인에 관한 실증연구 (An Empirical Study on the Determinants of Supply Chain Management Systems Success from Vendor's Perspective)

  • 강성배;문태수;정윤
    • Asia pacific journal of information systems
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    • 제20권3호
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    • pp.139-166
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    • 2010
  • The supply chain management (SCM) systems have emerged as strong managerial tools for manufacturing firms in enhancing competitive strength. Despite of large investments in the SCM systems, many companies are not fully realizing the promised benefits from the systems. A review of literature on adoption, implementation and success factor of IOS (inter-organization systems), EDI (electronic data interchange) systems, shows that this issue has been examined from multiple theoretic perspectives. And many researchers have attempted to identify the factors which influence the success of system implementation. However, the existing studies have two drawbacks in revealing the determinants of systems implementation success. First, previous researches raise questions as to the appropriateness of research subjects selected. Most SCM systems are operating in the form of private industrial networks, where the participants of the systems consist of two distinct groups: focus companies and vendors. The focus companies are the primary actors in developing and operating the systems, while vendors are passive participants which are connected to the system in order to supply raw materials and parts to the focus companies. Under the circumstance, there are three ways in selecting the research subjects; focus companies only, vendors only, or two parties grouped together. It is hard to find researches that use the focus companies exclusively as the subjects probably due to the insufficient sample size for statistic analysis. Most researches have been conducted using the data collected from both groups. We argue that the SCM success factors cannot be correctly indentified in this case. The focus companies and the vendors are in different positions in many areas regarding the system implementation: firm size, managerial resources, bargaining power, organizational maturity, and etc. There are no obvious reasons to believe that the success factors of the two groups are identical. Grouping the two groups also raises questions on measuring the system success. The benefits from utilizing the systems may not be commonly distributed to the two groups. One group's benefits might be realized at the expenses of the other group considering the situation where vendors participating in SCM systems are under continuous pressures from the focus companies with respect to prices, quality, and delivery time. Therefore, by combining the system outcomes of both groups we cannot measure the system benefits obtained by each group correctly. Second, the measures of system success adopted in the previous researches have shortcoming in measuring the SCM success. User satisfaction, system utilization, and user attitudes toward the systems are most commonly used success measures in the existing studies. These measures have been developed as proxy variables in the studies of decision support systems (DSS) where the contribution of the systems to the organization performance is very difficult to measure. Unlike the DSS, the SCM systems have more specific goals, such as cost saving, inventory reduction, quality improvement, rapid time, and higher customer service. We maintain that more specific measures can be developed instead of proxy variables in order to measure the system benefits correctly. The purpose of this study is to find the determinants of SCM systems success in the perspective of vendor companies. In developing the research model, we have focused on selecting the success factors appropriate for the vendors through reviewing past researches and on developing more accurate success measures. The variables can be classified into following: technological, organizational, and environmental factors on the basis of TOE (Technology-Organization-Environment) framework. The model consists of three independent variables (competition intensity, top management support, and information system maturity), one mediating variable (collaboration), one moderating variable (government support), and a dependent variable (system success). The systems success measures have been developed to reflect the operational benefits of the SCM systems; improvement in planning and analysis capabilities, faster throughput, cost reduction, task integration, and improved product and customer service. The model has been validated using the survey data collected from 122 vendors participating in the SCM systems in Korea. To test for mediation, one should estimate the hierarchical regression analysis on the collaboration. And moderating effect analysis should estimate the moderated multiple regression, examines the effect of the government support. The result shows that information system maturity and top management support are the most important determinants of SCM system success. Supply chain technologies that standardize data formats and enhance information sharing may be adopted by supply chain leader organization because of the influence of focal company in the private industrial networks in order to streamline transactions and improve inter-organization communication. Specially, the need to develop and sustain an information system maturity will provide the focus and purpose to successfully overcome information system obstacles and resistance to innovation diffusion within the supply chain network organization. The support of top management will help focus efforts toward the realization of inter-organizational benefits and lend credibility to functional managers responsible for its implementation. The active involvement, vision, and direction of high level executives provide the impetus needed to sustain the implementation of SCM. The quality of collaboration relationships also is positively related to outcome variable. Collaboration variable is found to have a mediation effect between on influencing factors and implementation success. Higher levels of inter-organizational collaboration behaviors such as shared planning and flexibility in coordinating activities were found to be strongly linked to the vendors trust in the supply chain network. Government support moderates the effect of the IS maturity, competitive intensity, top management support on collaboration and implementation success of SCM. In general, the vendor companies face substantially greater risks in SCM implementation than the larger companies do because of severe constraints on financial and human resources and limited education on SCM systems. Besides resources, Vendors generally lack computer experience and do not have sufficient internal SCM expertise. For these reasons, government supports may establish requirements for firms doing business with the government or provide incentives to adopt, implementation SCM or practices. Government support provides significant improvements in implementation success of SCM when IS maturity, competitive intensity, top management support and collaboration are low. The environmental characteristic of competition intensity has no direct effect on vendor perspective of SCM system success. But, vendors facing above average competition intensity will have a greater need for changing technology. This suggests that companies trying to implement SCM systems should set up compatible supply chain networks and a high-quality collaboration relationship for implementation and performance.

자동배차 지원시스템의 휴리스틱 알고리듬 설계 (Design of Heuristic Algorithm of Automatic Vehicle Delivery Support System)

  • 이명호
    • 디지털융복합연구
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    • 제11권3호
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    • pp.181-187
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    • 2013
  • 공급자와 소비자간의 정보공유는 기능 중심에서 프로세스 중심이 되면서, 유연성과 고객 서비스를 극대화하기 위한 새로운 물류 개념을 요구하게 되었다. 다시 말하면 원부자재의 조달에서부터 생산을 거쳐 고객에게 판매되기까지의 전 과정에 걸친 개체간의 수요와 공급의 사슬관계를 의미하는 공급망 내에서 정보, 자금 그리고 물의 흐름을 관리 통제하는 공급사슬경영(SCM)이 사업의 핵심역량으로 인식되고 있다. 또한 국내 기업들의 수 배송 업무의 합리화는 국내 기업 물류관리의 가장 중요한 과제중의 하나로 부각되고 있다. 물류센터로부터 각 거래처로 물품을 배달하는 배송업무의 경우에는 기업의 물류정보시스템이 상류 중심의 데이터 체계로 구축되어왔기 때문에 물류관리 업무의 합리화에 활용할 수 있는 기초 데이터 부재와 현실적인 제약조건들을 고려한 효율적인 자동배차 알고리듬을 적용하지 못했기 때문에 배차담당자들의 수작업 조정시간이 장시간 소요되었다. 따라서 본 논문에서는 현실적인 다양한 제약조건을 만족하고, 수작업 조정시간이 대폭 줄이면서, 우편중심 좌표를 이용한 차량별 근거리 그룹핑으로 자동배차 지원시스템의 휴리스틱 알고리듬을 설계하도록 한다.

패션 산업의 SCM 활동수준과 물류성과에 관한 연구 - 어패럴업체의 공급 사슬을 중심으로- (A Study on the Activities and Logistics Performance of SCM in Fashion Industry - Focused on the Supply Chain of Apparel Companies -)

  • 홍인숙;김문숙
    • 복식문화연구
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    • 제12권4호
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    • pp.547-565
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    • 2004
  • The purpose of this study was to evaluate the level of SCM activities and the logistics performance by SCM of the three company types in fashion industry· fabric suppliers, apparel manufacturers, and retailers. The level of SCM activities was estimated through the examination of seven factors: commitment and leadership of a top management, flexibility of management, understanding of demand characteristics, integrated management organization, information system, cooperative partnership and communication and exchange of opinion. The logistics performance was measured by improvement in customer service(on time delivery ratio of products, returning rate, treat ratio for A/S, order fill rate, substitute providing capability for being out of stock) and delivery cost reduction. Through questionnaire survey, a total of 214 data for 108 companies of three company types were collected: 46 for 40 fabric suppliers, 123 for 64 apparel manufacturers and 45 for 4 retailers. The analysis of SCM activity levels showed that fabric suppliers had higher degrees in the factor of understanding of demand characteristics, and apparel manufacturers had higher degrees in the factor of information systems. For retailers, the factor of communication and exchange of opinion represented higher degrees. The study on relationship between the SCM activity levels and logistics performance showed that the SCM activity factor of understanding of demand characteristics greatly improved a substitute providing capability for being out of stock in fabric suppliers, and information system improved a substitute providing capability for being out of stock, on time delivery ratio of products and order fill rate in apparel manufacturers. In retailers, the SCM activity factor of understanding of demand characteristics decreased returning rate highly and improved on time delivery ratio of products. The study results showed that SCM activities in fashion industry brought more improvement in customer service levels rather than in delivery cost reduction.

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ISO/TC 292에 의한 산업보안 분야 국제표준화의 동향 (Trend of standardization in the field of Industrial Security through ISO/TC 292)

  • 박현호
    • 시큐리티연구
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    • 제48호
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    • pp.79-111
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    • 2016
  • 이 연구는 산업보안 관련 분야가 시스템 측면에서 국제표준기구인 ISO를 통해서 표준화되어 가는 추세를 분석한 것이다. 산업기밀 유출 방지와 같은 악의적 범죄공격에 의한 위험을 관리하고 손실을 방지하기 위한 산업재산권 보호 관련한 체계라는 범위를 벗어나서 공급사슬, 제품 및 문서 위조의 방지, 재난관리, 커뮤니티 회복력과 같이 폭넓은 분야를 다루었다. 이를 위해 산업보안 분야 표준화의 역사를 연혁적으로 분석하면서 ISO TC 292가 탄생된 역사적 배경과 표준화의 틀이 어떻게 변화되어 왔는지를 체계적으로 안내하였다. 또한 TC 292 안에서 워킹그룹 별로 개발되고 제정되어 온 보안 관련 표준들의 대략적인 내용들을 용어 정의(terminology) 및 일반적 보안 원칙(general standards)부터 공급사슬보안경영시스템(supply chain security management)까지 상세하게 살펴보았다. 분석을 통해 도출된 주요 발견점은 보안의 대상(target)과 위협(threat)이 다양화되면서 기업 등의 조직이 보다 유연성 있게 보호하고 피해를 입고도 조속히 회복되는 적응력을 갖추기 위한 체계가 표준화되고 있으며, 산업보안 관련 국제표준화의 범위가 확장되고 있다는 점, 그 국제표준화는 공공 및 민간 보안의 홀리스틱(holistic) 접근의 중요성을 강조하고 있다는 점, 마지막으로 산업이 적절한 보안과 회복력을 갖추기 위해서 이러한 국제표준화를 통한 ISO인증 요구사항에 시급히 대비 및 대응하여야 한다는 점이다.

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중소기업의 공급사슬망 통합수준이 SCM 성과 및 경영성과에 미치는 영향에 관한 연구 (A Study on the Factors of SCM Integration Level Influencing SCM and Management Performance : Focused on the Small-Medium Size Enterprises)

  • 성호경;이민호;부제만
    • 산업경영시스템학회지
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    • 제43권3호
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    • pp.167-178
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    • 2020
  • The purpose of this study is to examine the relationship between internal corporate, supplier, and customer integrations for domestic SMEs on non-financial and financial performance through SCM performance such as flexibility and reduction of uncertainties. To this end, data was collected on 286 SMEs in Korea, and the structural relationships between SCM integration level, SCM performances, and management performance were analyzed. As a result of the analysis, first, it was found that the SCM integration level had a significant positive effect on the flexibility and reduction of uncertainties, which are SCM performances. Second, the flexibility and reduction of uncertainties showed significantly positive effects on the non-financial performance of the companies, but did not directly affect the financial performance positively. Third, the non-financial performance was found to have a positive effect on the financial performance. In addition, the SCM integration level did not have a direct effect on the financial and non-financial performance, but it was found that it affected management performance by mediating the flexibility and reduction of uncertainties, which are SCM performances. That is, although the SCM integration level did not directly affect financial and non-financial performance, it was confirmed that it affects management performance by mediating SCM performances, flexibility and uncertainty reduction. In other words, it was confirmed that the SCM integration level directly or indirectly affects SCM performances and overall management performance. These results imply the necessity to focus on competency in the supply chain management area according to the SCM performance expected by SMEs, and the step by step approaches to the expected effects. In a situation where prior SCM related studies have not been able to present SCM performances and management performance of SMEs that are relatively lacking in their capital and SCM construction capabilities, the findings of this study could suggest the importance of SCM integration from the perspective of SMEs. In addition, from the viewpoint of SMEs, this study suggested that a sequential approach for performance measurement is required (SCM performance → management performance) in relation to the performance factors to be established through SCM.