• 간호행정학회지
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• 제9권3호
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• pp.495-505
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• 2003

Purpose: The purpose of this study was to develop 360 feedback for nursing unit manager based on the current personnel evaluation system and to evaluate the new tool according to evaluation subjects. Total of 277 subjects of nurse unit managers and staff nurses were participated in this study. Method: The study was conducted in three phases each for development, application, and analysis of 360 feedback. SAS program was utilized for data analysis with descriptive statistics, t-test, and analysis of variance. Result: The evaluation criteria of the developed 360 feedback tool consisted of 13 subscales such as professional knowledge, apprehension & judgement, job performance, applicability, creativity, leadership, responsibility, promptness & accuracy, administrative ability & sense of mission, activeness, cooperation, communicability, and general attitude. The internal consistency of the tool was Cronbach's alpha .939. The evaluation score by! peers(M=4.30) was the highest one, followed by self-evaluation(M=4.23), evaluation by supervisor(M=4.17), and evaluation by subordinate(M=4.10). The differences in the total evaluation scores among the subjects supervisor, self, peer, and subordinate were not statistically significant, but significant differences were found in some subscales scores. Conclusion: Further research is required to test the reliability and validity of the $360^{\circ}$ feedback tool, and to test the outcome and the process of $360^{\circ}$ feedback system.

• 산경연구논집
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• 제6권3호
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• pp.9-17
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• 2015

Purpose - The study's aim is to assess performance quality delivered through a performance management system. The case study first measures the effectiveness of the present performance management system of Bhushan Steel Ltd. (BSL), and then secondarily analyzes the employee training impact. Research design, data, and methodology - A case study research approach using a survey was followed. The final sample size was 50, with a simple random sampling technique used. Primary data came from the company itself and the secondary from books, the Internet, journals, etc. Results - BSL employee appraisals are used for many developmental aspects such as competence in the present job, improvements, performance development, and training needs. The results indicate that individual performance can improve if employees perceive the system as more transparent (i.e., not so confidential). Conclusions - Overall, the BSL employees think that the company appraisal system is useful; however, to make it better the company has to improve many aspects including appraisals based on supervisor observations. The company could use a self-appraisal and a 360-appraisal approach to improve such assessments.

• 한국산학기술학회논문지
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• 제22권4호
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• pp.99-107
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• 2021

조직 내에서 성과평가가 그 목적을 달성하고 유용하게 활용되기 위해서는 피평가자가 성과평가 피드백을 의미있는 방식으로 적용하는 데 대한 외적 책임감(accountability)을 가지는 것이 중요하다. 본 연구는 다면평가 피드백 상황에서 피평가자가 느끼는 외적 책임감이 행위변화 의도에 미치는 영향을 살펴보고, 그 과정에 피드백 구체성이 미치는 영향을 규명하는 것을 목적으로 하였다. 다면평가 제도를 실시하고 있는 총 8개 국내 대기업에 종사하는 153명의 종업원으로부터 설문자료를 수집하였고 위계적 회귀분석을 실시하였다. 가설검증 결과, 피평가자가 다면평가 결과 피드백에 대해 느끼는 전반적인 외적 책임감은 행위변화 의도와 정(+)의 관계를 나타냈다. 또한, 다면평가 피드백 내용이 구체적이라고 지각될수록 전반적인 외적 책임감이 피평가자의 행위변화 의도에 미치는 영향은 감소하는 것으로 나타나, 가설과는 반대방향의 조절효과가 확인되었다. 이러한 결과는 다면평가를 통한 피드백이 유용한 것이 되기 위해서는 피평가자의 외적 책임감을 조장하고 관리하는 것이 중요함을 보여주고, 자기방어나 정당화보다는 성과증진을 위한 유연하고 건설적인 분석과 행위변화 전략을 제시하는 피드백을 제공해야 함을 시사한다.

• 근관절건강학회지
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• 제26권1호
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• pp.35-45
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• 2019

Purpose: This study aimed to investigate perception of patient safety culture, incident reporting, and safety care activities among clinical nurses and to identify factors associated with the safety care activities. Methods: Structured questionnaires were used to collect data from 155 nurses who were involved in direct patient-care. Results: Descriptive statistical anaylses revealed that the mean score of patient safety culture was $3.26{\pm}0.32$ and $4.19{\pm}0.41$ was for the safety care activities. In incident reporting, reporting intention ($3.56{\pm}0.68$), belief in improvement ($3.42{\pm}0.60$), worry about appraisal ($3.37{\pm}0.65$) and reporting knowledge ($3.36{\pm}0.72$) respectively. Correlational analyses showed that perceived patient safety culture (r=.36), reporting intention (r=.34), belief in improvement (r=.32), and the knowledge (r=.38) in incident reporting were positively correlated with safety care activities, while the worry about appraisal in incident reporting attitude was negatively correlated. The factors associated with safety care activities were incident reporting knowledge (${\beta}=.31$, p<.001), supervisor/managers' attitudes toward patient safety culture (${\beta}=.29$, p<.001), belief in improvement of incident reporting attitude (${\beta}=.16$, p=.041). Conclusion: These results suggest that to improve safety care activities among hospital nurses, it is necessary to educate nurses on incident reporting. Also, a system-level approach is needed to support leadership in patient safety and to provide positive feedback on incident reporting.

• 한국심리학회지 : 문화 및 사회문제
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• 제27권1호
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• pp.113-138
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• 2021

본 연구는 일-가정 갈등 및 일-가정 향상과 사회적 지지와의 관계를 파악하기 위해 2000년부터 2020년까지 국내에서 이루어진 연구 총 34편(학술지 논문 14편, 학위논문 20편)에 대해 메타분석을 실시하였다(N=17,530). 일-가정 갈등과 향상은 방향에 따라 일→가정, 가정→일, 구분하지 않음으로, 사회적 지지의 지지자원은 가정, 배우자, 조직, 상사, 동료, 구분하지 않음으로, 지지유형은 정서적, 도구적, 정보적, 평가적 지지로 나누어 하위집단분석을 실시하였다. 분석 결과, 지지자원과 지지유형 모두 일-가정 갈등 및 향상과 유의한 관계를 보였으며, 지지자원에 따라 일→가정에서는 갈등과 향상 모두 상사가, 가정→일에서는 갈등에는 가정이, 향상에는 배우자가 가장 유의하였고, 지지유형은 일-가정 갈등에서 일→가정은 평가적, 정서적 순으로, 가정→일은 평가적 정보적 순으로 유의하였다. 이상의 연구결과를 바탕으로 본 연구의 시사점과 한계를 제시하고 추후 연구를 위한 방향을 제언하였다.