• Title/Summary/Keyword: social supports

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A Study on the Evolution of 'Social problem-solving R&D model' in Korea (사회문제 해결형 R&D 모델의 진화 과정 분석과 과제)

  • Seong Jieun;Song Wichin
    • Journal of Technology Innovation
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    • v.31 no.2
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    • pp.83-110
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    • 2023
  • This study deals with the process by which 'Social problem-solving R&D model' is established in Korean society through the evolution of the government's R&D program. We will examine the process by which a 'Social problem-solving R&D model', which was not present in companies, science and technology communities, and civil society, is formed through government R&D programs. To this end, we present a conceptual framework to analyze the process of co-evolution of 'Social problem solving R&D model', the organizational community that supports and implements it, and the institutions that supports the new model. In the synthesis, policy measures to enhance 'Social problem-solving R&D model' are dealt with.

Customer-Contact Employee Support and Service Recovery Efforts: The Mediating Role of Job Burnout and Customer Orientation

  • Moon, Younhee
    • Asia Marketing Journal
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    • v.20 no.3
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    • pp.83-103
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    • 2018
  • The purpose of this research is to investigate the effect of customer-contact employees support on service recovery efforts. Service companies should try to prevent the service failure situation from occurring, but it is realistic that the service failure occurs due to the characteristics of the service. Service recovery efforts of service providers are important because effective responses to service failures can enhance customer satisfaction despite service failures. Social support for customer-contact employees needs to improve service recovery efforts. Specifically, this study focuses on the mediation roles of job burnout and customer orientation in relationship between social support for customer-contact employees and service recovery efforts. Social exchange theory was used as the theoretical underpinning of the research model. Based on reciprocity principle, this paper suppose that support for customer-contact employees and service recovery effort are a kind of social exchange relationship. Social supports for customer-contact employees are categorized into internal and external organization. Internal organization is POS(perceived organizational support) and external organization is customer support. The research model was tested with the data gathered from the flight attendants whose emotional labor intensity was relatively high and the service failure frequently occurred. As a result of analysis, social supports for customer-contact employees classified into organizational support, supervisor support, and customer support are found to have differential impacts on job burnout and customer orientation. It has been found that job burnout of service providers is negatively affecting service recovery efforts. On the other hand, customer orientation of service providers has a positive influence on service recovery efforts. Based on the results of the analysis, we provide practical implications for effective service recovery efforts in service failure situations, and suggest the theoretical implications to explain the process of service recovery effort. Finally, limitations of the study and directions for future research are suggested.

Social-Cognitive Model of Social Justice Interest and Commitment: for Korean College Students (사회 인지 관점에 따른 사회 정의 관심과 실천 모형의 검증: 국내 대학생을 중심으로)

  • Moon-Kyung Min;Hyun-nie Ahn
    • Korean Journal of Culture and Social Issue
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    • v.20 no.2
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    • pp.133-154
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    • 2014
  • The purpose of this study was to investigate psychological processes based on the Korean college students' development of social justice interest and commitment. For this study, we replicated Miller and colleagues'(2009) study, which explained the development of social justice interest and commitment by social-cognitive career theory(SCCT). Social desirability was controlled, and then self-reports data from 343 college students were analyzed using Structural Estimate Modeling(SEM). As a result, the final research model that social justice self-efficacy and outcome expectations affect social justice interest and commitment was proven valid for Korean college students. Also, in comparison with the direct effects model(social supports and barriers affect directly on commitment), the indirect effects model(social supports and barriers affect indirectly on commitment through self-efficacy) was supported. As an unique path of social-justice domain, the indirect effect by social support on commitment through outcome expectation was proved, as well. This study covers measurement limitations, future directions for research, and some lessons points with regards to how Korean college students to have social justice interest and commitment.

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The Effect of Human Capital and Social Capital on the Health Status of the Elderly (중고령기 건강에 대한 인적자본과 사회자본의 효과)

  • Seo, Ji-Won
    • Journal of the Korean Home Economics Association
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    • v.44 no.10
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    • pp.133-144
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    • 2006
  • The purpose of this study was to examine the effects of human capital and social capital, including employment status, education, income, social supports, and social participations, on the health status of the elderly aged over 50, after controlling for various demographic variables. Data were from the 6th wave of the Korean Labor and Income Panel Study(n=3,459). The major findings of this study were as follows: First, human capital and social capital were both resources that can contribute to improving the health status of the elderly aged over 50. Second, the effects of human capital and social capital on the health status of the elderly differed in the three subsamples defined by employment status. Based on the empirical results, policy implications were provided.

A Study on the Social Disaffiliation of the Homeless (노숙자의 사회적 연계단절에 관한 연구)

  • Nam, Ki-Cheol
    • Korean Journal of Social Welfare
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    • v.42
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    • pp.199-224
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    • 2000
  • Homelessness became a major social problem in Korea. And the homeless presents many kinds of problems in social functioning. In studies on the homeless, Physical and mental health, alcohol and subtance abuse, the vulnerability of the social support have been frequently described as major characteristics of the homeless. Of the homeless' psychosocial characteristics, this article focused on the lack of the social support, which plays a important role on the exit from homelessness. The lack of social support has been mentioned as cause for homelessness. But a few researchers stressed the perspective that the homelessness causes the lack of social support. This article analyzed empirically the lack of social support among the homeless in terms of "social disaffiliation". This article hypothesized: (a) as longer homeless duration, the extent of the perceived social support would be decreased, (b) as longer homeless duration, the magnitude of the social network would be decreased, (c) as longer homeless duration, the ratio of the homeless in social network would be increased. Survey data collected from 355 homeless persons (sheltered homeless) at 82 shelters in Seoul. The result of analysis supports 'social disaffiliation hypotheses'. The result of this study suggests that the social work intervention to strengthen social support and social network be critically important in homeless shelter.

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The Effect of Patient's Psychological Distress on Social Support in Physical Therapists : Focused on patient's regulatory focus (물리치료사의 사회적 지지가 환자의 심리적 디스트레스에 미치는 영향 : 환자의 조절초점을 중심으로)

  • Kim, Cheol-Yong
    • Journal of the Korean Society of Physical Medicine
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    • v.6 no.3
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    • pp.331-339
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    • 2011
  • Purpose : The purpose of this study is to examine the impact of patient's psycological distress on social support in the view of patient's regulatory focus. Methods : For this study 300 questionnaires were distributed to medical institution, Busan from July 19 through August 4, 2010. The contents item divided the general characteristics, social support, psychological distress, and regulatory focus. The collected data were analyzed by t-test and multi-regression analysis. Results : The results show that patient's psychological distress is significantly influenced by physical therapist's emotional support and informational support. Also, there were difference with the effect of psychological distress on social supports in the physical therapists according to patient's regulatory focus. Conclusion : The instrumental support is more important to patient with promotion-focus than patient with prevention-focus. The implication of this research confirmed that physical therapist's social support plays important role in decreasing patient's psychological distress.

A Cooperation System Supporting Web-based Asynchronous/Synchronous Social Activities (웹 기반 비동기/동기 사회활동을 지원하는 협력 시스템)

  • Choi, Jong Myung;Lee, Sang Don;Jung, Seok Won
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.5 no.2
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    • pp.39-49
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    • 2009
  • In this paper, we classify web-based social network into two types: open and community, and model user behavior in social activities. After that, we also propose the combination of instant messaging and web system as the method of support asynchronous/synchronous social activities. Furthermore, we introduce ImCoWeb prototype system that supports both asynchronous social activities (ex. social bookmark, comment, rate, and data share) and synchronous ones (ex. real-time communication, file transfer, co-browsing, and co-work). Because it is built on the existing instant messaging, it reduces costs by reusing the facilities such as session management, user management, and security of instant messaging.

Validation of a Path Model of Vietnamese Migrant Workers' Occupational Stress (베트남 외국인 근로자의 직무 스트레스 영향요인 경로분석)

  • Jeon, Hye Jeong;Lee, Ga Eon;Yu, JungOk
    • Research in Community and Public Health Nursing
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    • v.29 no.4
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    • pp.404-413
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    • 2018
  • Purpose: The purpose of this study is to construct and verify a path model for the influencing factors on occupational stress of Vietnamese migrant workers in Korea. Methods: Participants were 193 Vietnamese migrant workers recruited from Foreign Workers Support Centers. Data were collected by a self-administered survey with copies of a Questionnaire written in Vietnamese. Data were analyzed with descriptive statistics, Pearson's correlation coefficients and path analysis using SPSS/WIN 23.0 and Amos 20.0 program. Results: Length of residence, homeland friends' and Korean colleagues'supports, and acculturation have been found to have significant direct effects on occupational stress of Vietnamese migrant workers. Meanwhile, Length of residence, homeland friends', Korean colleagues', and their families' supports showed indirect effects on their occupational stress. What had the greatest direct effect on occupational stress of Vietnamese migrant workers was Korean colleagues' support. Conclusion: For reducing occupational stress of Vietnamese migrant workers, it is necessary to strengthen their Korean colleagues' supports in work places. In addition, community organizations should take strategies to enhance homeland friends' supports and to improve acculturation of Vietnamese migrant workers.

GIS-Based Research on Location and Spatial Characteristics of the Slum in Daejeon

  • Kim, Dongseon;Mo, Seonhee
    • International Journal of Contents
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    • v.16 no.2
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    • pp.30-40
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    • 2020
  • This study performed GIS and statistical analyses on the location and spatial characteristics of the slum in Daejeon. Spatial data of 648 slum residents in Daejeon were collected and 131 residents among them were surveyed. The results showed the trends of higher rent, lower social exclusion and closer neighboring relations in slum center than the surrounding areas, which could be interpreted as the interrelated multilateral effects of the micro- (housing), meso- (relations), exo- (community) and macro- (government policy) systems. The strong bonds among neighbors and various supports from social service facilities elevated the slum area's rent and diminished residents' social exclusion more than housing conditions (for instance, poor hygiene and low safety). Slum tenants willingly paid a premium for their substandard housings and refused moving to governmentally provided modern housing units. In urban development, administrative authorities need to be cautious about slum uprooting. Much rather an alternative renewal approach is needed which protects the slum's intimate relations while improving its overall living standards.

Predictors of On-Line Game Addiction of Junior-High School Students (중학생의 온라인게임 중독 위험 예측변인 분석)

  • Boo, Jung-Min;Kweon, Soon-Yong
    • Journal of Fisheries and Marine Sciences Education
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    • v.20 no.3
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    • pp.390-399
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    • 2008
  • The purpose of this study is to clarify variables dichotomizing adolescents into online game addiction-latency group and non-addiction group. Based on ecologic theory, individual system(self-esteem, self-control, depression, stress-coping strategy), family system(parental support), and social system(teachers' support and peer-group support) were suggest for variables affecting online game addiction of adolescents. 612 adolescents were tested for game addiction, self-esteem, self-control, depression, stress-coping strategy, and social supports from parents, teachers, and peer group. Independent t-tests showed between-group differences in self-esteem, self-control, depression, aggressive, and negative-avoiding stress-coping strategies, parental support, and peer-group support. Binary logistic regression analyses revealed that aggressive stress-coping strategy of social system and peer-group support of social system had significant influences on the division of the groups.