• Title/Summary/Keyword: social platform

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Empirical Study on the Acceptance of Mobility as a Service (MaaS) Based on the UTAUT2 Model

  • Toyama, Masaki
    • Asia Marketing Journal
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    • v.24 no.3
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    • pp.121-130
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    • 2022
  • To achieve the widespread use of Mobility as a Service (MaaS), a novel transportation platform, it is important to increase consumers' intention to use MaaS. Therefore, this study clarifies the determinants of consumers' intention to use MaaS based on the UTAUT2 model. The research model is tested using structural equation modeling based on data from a web-based questionnaire survey of Japanese consumers. The results show that performance expectancy, social influence, hedonic motivation, and price value have significant effects on the intention to use MaaS. Moreover, the relationship between the intention to use MaaS and independent variables is moderated by old age. Theoretical and practical implications are discussed based on the findings.

Social Cataloging e-book platform for readers (전자책 사용자를 위한 차세대 소통 플랫폼 제안)

  • Kwon, Seong-Min;Kim, Tae-Eun;Lee, Jong-Ho;Jung, Yoonjin;Kim, Eun-Ji
    • Proceedings of the Korea Information Processing Society Conference
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    • 2020.11a
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    • pp.597-600
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    • 2020
  • 전자책을 이용한 독서가 확산되면서, 책에 대한 소감도 온라인으로 공유하고 싶어하는 독자들의 욕구가 생겨나고 있다. 따라서, 본 논문은 전자책 독자들이 책을 소비함과 동시에 다른 독자들과 소통하는 창구를 마련하고자 한다. 이러한 온라인 독서 플랫폼을 통해 사용자들의 독서 경험이 확장될 것을 기대한다. 또한, 사용자들의 소감 데이터를 기반으로 인공 지능 분석한 결과를 제공한다. 이를 통해, 다른 사용자들이 책에 대해 느낀 전반적인 인상을 알 수 있으며 기존 전자책과 차별화된 서비스라는 점에서 의의가 있다.

Theorizing Length of Relationship as Moderator of Key Account Management Performance- Repeat Order Link

  • Ahmmed, Kawsar;Mohd, Nor Azila
    • The Journal of Economics, Marketing and Management
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    • v.2 no.1
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    • pp.1-17
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    • 2014
  • In today's highly competitive and fast changing business environment, key account management-a supplier company initiated relationship marketing approach targeted at the most important customers to solve their complex requirements with special treatment that eventually ensures both parties' financial and nonfinancial objectives- has regarded as a strategic weapon of many companies' sales efforts to manage their strategically important customers. On the basis of the existing studies, this research introduces a theoretical model highlighting the hypothetical relationship between key account management performance and repeat order. In addition, moderating effect of length of relationship on the relationship between key account management performance and repeat order is also introduced. We theorize the conditions under which key account management performance influences key customer repeat order behavior as well as the influence of moderating variable of length of relationship on key account management performance-repeat order relationship. Theoretical and managerial implications are provided along with suggestions to isolate a platform for future empirical research.

Renewable energy trends and relationship structure by SNS big data analysis (SNS 빅데이터 분석을 통한 재생에너지 동향 및 관계구조)

  • Jong-Min Kim
    • Convergence Security Journal
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    • v.22 no.1
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    • pp.55-60
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    • 2022
  • This study is to analyze trends and relational structures in the energy sector related to renewable energy. For this reason, in this study, we focused on big data including SNS data. SNS utilizes the Instagram platform to collect renewable energy hash tags and use them as a word embedding method for big data analysis and social network analysis, and based on the results derived from this research, it will be used for the development of the renewable energy industry. It is expected that it can be utilized.

Differences in preference for shopping platform use by generation and gender (세대, 성별에 따른 쇼핑 플랫폼 이용 선호도 차이)

  • Park, Jin-Hee;Park, Hye-Min;Lee, Young-Woo;Choi, Hun;Lee, Yong-Seol
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2022.05a
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    • pp.599-601
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    • 2022
  • Due to the increase in the use of smartphones after the 4th industrial revolution, the market size of mobile shopping is growing as mobile shopping using smartphones rather than internet shopping using PCs increases. With the rapid growth of the mobile shopping market, online social commerce and open markets have grown.

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Continuance Intention Toward Second-generation Mobile Instant Messaging App of LINE in Taiwan

  • Bao Q. Duong;Charlie Chen;Craig Van Slyke
    • Asia pacific journal of information systems
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    • v.33 no.4
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    • pp.899-933
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    • 2023
  • The second-generation mobile instant messaging (SMIM) proliferates with various relationship management functions: group chats, audio/video chats, file sharing, real-time location sharing, and nonverbal graphics, such as emojis and stickers. This study integrates the important but often overlooked affordances theory into innovation diffusion and proposes an SMIM continuance intention model. SMIM is a social affordance platform for users to develop new friendships and maintain their relationships. Integrated diffusion of innovation and affordance theoretical frameworks, this study investigates the influence of four factors on the success of using SMIM apps to improve friendship development and relationship management. Data were collected from 231 participants using a survey questionnaire in a public university in Taiwan. The findings confirm the effects of friendship development and relationship maintenance on the intention of users to continue using SMIM apps. Implications for research and practice are discussed.

Data Sharing in a Smart Tourism Destination: Analyzing the Case of Sapporo Using the Concept of Coopetition

  • Tommi Tapanainen;Chaeyoung Lim;Taro Kamioka
    • Asia pacific journal of information systems
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    • v.34 no.1
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    • pp.26-48
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    • 2024
  • Data plays an ever greater part in the tourism industry. While the platform-based sharing of open public data, private-sector intermediary platforms, and the use of social media to understand consumer trends are already well recognized, more potential for innovation exists in sharing private data among organizations in Smart Tourism Destinations. Research into the factors enabling and hindering coopetition in this kind of data sharing platforms is still in the nascent stage of development. Our case study of Sapporo, a major Japanese city endeavouring to create itself as a Smart Tourism Destination, sheds light on the initial approaches to involve organizations to such a data sharing agreement. Founding on seven interviews with ten participants of Sapporo Smart City project organization (SARD), we derived enablers and impediments that promote coopetition in data sharing as part of Smart Tourism Destination development. We also present practical recommendations and future research opportunities for such initiatives.

Authorship Pattern & Research Collaboration of Bifurcation Research During 2016-2020: A Scientometric Analysis

  • Dillip Kumar Parida;Satyajit Nayak
    • International Journal of Knowledge Content Development & Technology
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    • v.13 no.3
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    • pp.47-56
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    • 2023
  • This study depicts a Scientometric technique of Bifurcation Research output in India for around five years during 2016-2020. It is an active field of analysis in which the bulk of investigation is being done. Scopus is an advanced research platform, assisting in finding, probing and yielding information in the sciences, social sciences, arts, and humanities. The contemporary study discusses the "Bifurcation" as reflected in SCOPUS for 2016-2020. This study examines the highly prolific authors, document type etc. The study exhibited that 2017 shown maximum research papers 1700 (20.44%), the lowermost maturity rate was deciphered in 2018 (19.65%), the standard value of the period of collaboration is 0.18. The time series examines for single-authored, multi-authored, and collaborative papers are 137.8, 1564 and 1701.8 respectively.

The Impact of Digital Video Marketing within the Context of TikTok in the Tourist Industry in Vietnam

  • Eun-Mi Lee;Pham Thi Quynh Anh
    • International Journal of Internet, Broadcasting and Communication
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    • v.16 no.3
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    • pp.56-63
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    • 2024
  • Tourism is a crucial sector in Vietnam, benefiting significantly from the surge in short video content and the rapid growth of TikTok, a popular new social media platform with a large daily user base. This study explores how digital video marketing factors on TikTok, such as perceived enjoyment, credibility, interactivity, and subtitling, affect users' awareness of destinations and their intention to visit. The findings indicate that perceived enjoyment, interactivity, and subtitling positively influence destination awareness, which in turn impacts the visit intention of TikTok users.

Effects of Customers' Relationship Networks on Organizational Performance: Focusing on Facebook Fan Page (고객 간 관계 네트워크가 조직성과에 미치는 영향: 페이스북 기업 팬페이지를 중심으로)

  • Jeon, Su-Hyeon;Kwahk, Kee-Young
    • Journal of Intelligence and Information Systems
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    • v.22 no.2
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    • pp.57-79
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    • 2016
  • It is a rising trend that the number of users using one of the social media channels, the Social Network Service, so called the SNS, is getting increased. As per to this social trend, more companies have interest in this networking platform and start to invest their funds in it. It has received much attention as a tool spreading and expanding the message that a company wants to deliver to its customers and has been recognized as an important channel in terms of the relationship marketing with them. The environment of media that is radically changing these days makes possible for companies to approach their customers in various ways. Particularly, the social network service, which has been developed rapidly, provides the environment that customers can freely talk about products. For companies, it also works as a channel that gives customized information to customers. To succeed in the online environment, companies need to not only build the relationship between companies and customers but focus on the relationship between customers as well. In response to the online environment with the continuous development of technology, companies have tirelessly made the novel marketing strategy. Especially, as the one-to-one marketing to customers become available, it is more important for companies to maintain the relationship marketing with their customers. Among many SNS, Facebook, which many companies use as a communication channel, provides a fan page service for each company that supports its business. Facebook fan page is the platform that the event, information and announcement can be shared with customers using texts, videos, and pictures. Companies open their own fan pages in order to inform their companies and businesses. Such page functions as the websites of companies and has a characteristic of their brand communities such as blogs as well. As Facebook has become the major communication medium with customers, companies recognize its importance as the effective marketing channel, but they still need to investigate their business performances by using Facebook. Although there are infinite potentials in Facebook fan page that even has a function as a community between users, which other platforms do not, it is incomplete to regard companies' Facebook fan pages as communities and analyze them. In this study, it explores the relationship among customers through the network of the Facebook fan page users. The previous studies on a company's Facebook fan page were focused on finding out the effective operational direction by analyzing the use state of the company. However, in this study, it draws out the structural variable of the network, which customer committment can be measured by applying the social network analysis methodology and investigates the influence of the structural characteristics of network on the business performance of companies in an empirical way. Through each company's Facebook fan page, the network of users who engaged in the communication with each company is exploited and it is the one-mode undirected binary network that respectively regards users and the relationship of them in terms of their marketing activities as the node and link. In this network, it draws out the structural variable of network that can explain the customer commitment, who pressed "like," made comments and shared the Facebook marketing message, of each company by calculating density, global clustering coefficient, mean geodesic distance, diameter. By exploiting companies' historical performance such as net income and Tobin's Q indicator as the result variables, this study investigates influence on companies' business performances. For this purpose, it collects the network data on the subjects of 54 companies among KOSPI-listed companies, which have posted more than 100 articles on their Facebook fan pages during the data collection period. Then it draws out the network indicator of each company. The indicator related to companies' performances is calculated, based on the posted value on DART website of the Financial Supervisory Service. From the academic perspective, this study suggests a new approach through the social network analysis methodology to researchers who attempt to study the business-purpose utilization of the social media channel. From the practical perspective, this study proposes the more substantive marketing performance measurements to companies performing marketing activities through the social media and it is expected that it will bring a foundation of establishing smart business strategies by using the network indicators.