• Journal of Information Technology Services
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• v.10 no.4
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• pp.149-169
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• 2011

As the number of smart phone users increases, many organizations begin to adopt social media rapidly to diversify communication channels with customers. Specifically, twitter, which supports instant and two-way communications between users and between organizations and users, has been adopted by many organizations as an efficient way not only to identify new customers but also to retain existing customers. However, little attention has been given to the issue on how organizations can effectively use twitter to improve customer satisfaction. To explore the issue, this study proposes two major dimensions, customer participation and organization resource utilization, which should be considered in building a utilization strategy for twitter in organizations. We then develop four different combinations along with these dimensions-follow, mention, retweet, and review types. Based on case studies of 27 organizations that use twitter, we evaluate the degrees of customer participation, resource utilization, and customer satisfaction, and examine matching or mismatching of the adoption purpose of twitter and its actual utilization. The study results reveal that organizations in the matching group show higher customer satisfaction that those in the mismatching group. This study sheds new light on twitter research by developing a new conceptual framework and using a case study approach to explore the relationship between the utilization strategy of twitter and customer satisfaction.

• Korean Journal of Child Studies
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• v.8 no.2
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• pp.45-60
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• 1987

This research examined children's perception of parental authority within three different types of rules : moral, social-conventional, and personal issue. Specifically, two major aspects of parental authority-legitimacy and obedience-were explored. The subjects of this study were 120 children from an elementary school in Kwangju. There were 40 subjects (20 males and 20 females) in each of three age groups: 7-, 9-, and 11- year-olds. The subjects were administered an interview individually. Based on Tisak (1986) open-ended questions concerning three family rules (moral rule, social-conventional rule, personal issue) were administered. Responses to the assessment questions were coded as positive or negative. Responses to the judgment conception questions were coded into 7 categories : Other's Walfare, Social Coordination, Personal choice, Deservedness of Punishment for Wrongdoing, Existence of Authority, Conflicting Personal Interest and Authority, and Personal Development. Statistical analysis of obtained data was by percentage and ${\chi}_2$ test using log linear procedure. The results were as follows : (1) There was a significant main effect of type of rule on the children's assessment regarding legitimacy and obedience of parental authority. The children (average 96%) stated that it was all right for parents to make rules prohiliting an act when it pertained to moral and social conventions. However, the majority of the children (average 40%) stated that it was not right for parents to regulate personal issues. (2) There was a significant interaction effect between type of rule and age. (3) There was a significant main effect of rules on the children's judgment conception of parental authority. (4) There was a significant interaction effect between rules and ages on children's judgment conception of parental authority.

• Journal of Korean Society on Water Environment
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• v.23 no.4
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• pp.504-511
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• 2007

Built-out issue of copper processing appearing recently in the Paldang watershed is a critical problem to deteriorate the basic framework of national water management policy as well as to be simply a copper-related problem. Up to now, Korea government has invested hard and relevant upstream areas have been victimized readily in a variety of field to comply its goal of 'Safe Water Supply'. Because of the reason, the desirable water quality level of the Paldang watershed has been maintained regardless of its dense population. Paldang drinking water management policy is based on residents' understanding which is considered as a 'social capital'. The issue raised in the aspect of water quality management policy should be reviewed on the basis of the 'social capital' concept. One regarding semiconductor industry as a potential industry to export many products in 10 years insists that the industry not be a simple private business but be a prominent part for national competitiveness. There is no doubt about this opinion. However, a nation should support environmental right-to-life of its people prior to any other tasks. In other words, it is really risky to give up people's right due to economic benefits. Therefore, it should not happen to trade 'life', the dignity of man, with national competitiveness which is likely to be preferred in these days. In addition, coherent policy not to destroy 'social capital' promoting Paldang drinking water resource management policy should be maintained.

• Korean Journal of Culture and Social Issue
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• v.8 no.1
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• pp.1-15
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• 2002

The present paper was to explore the attitude of middle and high school students for Won-jo-kyo-je which, recently, has been a social issue. The present authors would like to, at first, suggest that it needs to be social consensus about Won-jo-kyo-je as a adolescent's prostitution in Korean society. Nowadays, Won-jo-kyo-je is socially issued and bring into legal problem. Thus, we tried to investigate the properties of Won-jo-kyo-je through analysing student's awareness about it and concluded that it is the same as prostitution.

• Journal of the Korea Convergence Society
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• v.12 no.7
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• pp.133-142
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• 2021

This study aims to expand the effect of online education into the aspect of active exploration and sharing of class-related issues by learners. Based on theoretical discussions, Two types of motivation (personal and social) to explore issues, engagement, attitude toward issue content, and eWOM model were verified. As a result of the study, it was found that the impact of personal and social motivations that online education has on engagement on specific issues, and the positive(+) influence on attitudes toward issue content and word of mouth intentions on SNS, considering engagement as a parameter. In this study, the role of engagement in inducing the next learning by oneself was confirmed, and it can be seen that social and personal motives for issues and class content should be utilized to increase engagement.

• Journal of Environmental Health Sciences
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• v.45 no.4
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• pp.340-357
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• 2019

The purpose of this paper is to help develop a comprehensive understanding of the humidifier disinfectant disaster from diverse perspectives based on a critical review of the relevant academic research papers published so far in the fields of both natural and social science. The authors reviewed pertinent articles in the six academic areas of law, social science, humanities, medicine, toxicology, and environmental health. A proper understanding of the issue of humidifier disinfectant is a challenging task because diverse aspects of it have become related over the more than two decades since such products were first released to the market in 1994. Technical and esoteric issues such as the complex system for relief and compensation for health damages and the approval of chemical toxicity are known to be major impediments to viewing the bigger picture regarding this tragedy. The authors believe that experts need to consider a comprehensive perspective going beyond their individual research arena to gain a better understanding of this issue, especially since it was an alarm signal on ethics and the role of experts and scholars in Korean society. Besides the two professors arrested by the prosecutor's office, it should be remembered that medical doctors recommended patients use humidifiers and disinfectants, and the media was inactive in reporting on this issue. Furthermore, the current paucity of examination of the social and political implications of this tragedy calls for more active engagement by researchers in the humanities and social sciences. In this regard, this paper is a work of self-examination and self-criticism by the authors that could resonate with the overall academic community.

• The Journal of the Korea Contents Association
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• v.22 no.1
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• pp.74-85
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• 2022

Along with the change in the values of marriage and the prevalence of non-marriage in Korean society, a new form of family composition called unmarried birth or non-maritalism childbirth has appeared, and social discussion in taking place in connection with the problem of a decrease in the birthrate. Using sentiment analysis and social network analysis, this research explored how the people's sentiment and perception has changed toward 'nonmarital birth.' The data used is comments on news articles from the period of November 2020 to August 2021. As a result of the study, there were a lot of positive comments during the social issue period by marriage, whereas there were many negative comments from the policy agenda to the policy making period. As a result of co-occurrence network analysis, the topic of family norm, policy, and personal aspect appeared. This study is significant in that it revealed that negative perceptions prevailed during the policy-making process after the issue of unmarried births after the issue of unmarried births, and it became a cornerstone of social discussion on unmarried births

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.1
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• pp.171-198
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• 2015

This study used social discourse analysis and analyzed social discourse on library reflected in media, social media, interview and diary of persons concerned, particularly focusing on controversy over whether 'The Forest of Wisdom' should be called a 'library'. The study analyzed a three-dimensional framework, including media report that eventually developed a social 'discourse event', social media surrounding this issue, and interview with persons in the library community and publishing industry regarding discourse. This study draws a conclusion that 'The Forest of Wisdom' rather led social discourse over the role of library especially when traditional library is faced with new demands for discourse and changes. It is meaningful in that this issue provided an opportunity for library and the publishing industry to think over and develop ways for autonomous discourse that seeks their true value.

• ETRI Journal
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• v.34 no.4
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• pp.591-601
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• 2012

Unstructured peer-to-peer (p2p) networks usually employ flooding search algorithms to locate resources. However, these algorithms often require a large storage overhead or generate massive network traffic. To address this issue, previous researchers explored the possibility of building efficient p2p networks by clustering peers into communities based on their social relationships, creating social-like p2p networks. This study proposes a social relationship p2p network that uses a measure based on Hebbian theory to create a social relation weight. The contribution of the study is twofold. First, using the social relation weight, the query peer stores and searches for the appropriate response peers in social-like p2p networks. Second, this study designs a novel knowledge index mechanism that dynamically adapts social relationship p2p networks. The results show that the proposed social relationship p2p network improves search performance significantly, compared with existing approaches.

• Korean Journal of Culture and Social Issue
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• v.24 no.1
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• pp.101-130
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• 2018

Social class has become a major focus of research in the field of Western psychology due to its critical impact on human life. The Korean scholarship in psychology, however, has paid very little attention to the issue of social class despite the deepening of social stratification in the country; and the concepts and measurement they used were typically borrowed from sociology. In this study, I discussed what social class means and how it should be measured in order to emphasize the importance of the concept and its related issues. To this end, I examined a variety of theoretical backgrounds on the measurement of social class and the concept of socioeconomic status (SES)-a term commonly used as a synonym for social class. This study divided the method of measuring social class into objective social class and subjective social class, and outlined the characteristics of each approach and their main indicators. Finally, I assessed the recent trend in the Korean psychology on social class measurement. Among the 23 studies I have found, 65.2% used the objective social class index; and education was the objective indicator they most frequently employed, followed by income and occupation. Social stratification identity was used in all seven studies that applied subjective social class. And seven different words to describe social class was found. Based on these results, I concluded that there should be a call for more direct research on social class variables. In addition, I suggest that 'social class', instead of socioeconomic status, should be used as a preferred term in the future studies and propose a few notes on how to use the objective indicators and subjective social class measurement.