• 유통과학연구
• /
• 제14권7호
• /
• pp.101-114
• /
• 2016

Purpose - The aim of this study is to investigate the benefit-sharing activities. They affect contract renewal intention between franchisers and franchisees that are linked through a contract with the intention of building their relationship from the level based on dynamic trust. This study will show a new approach on qualitative growth and consolidation of competitive power and may well be able to suggest practical ways to strengthen directions in the field of franchise industries. Research design, data, and methodology - In this study, based on literature review, we separated logistical-supporting activities and non-logistical-supporting activities from benefit-sharing activities. We modeled how benefit-sharing activities influence contract renewal intention of franchisees by dynamic trust. In particular, considering the possibility of trading concepts and characteristics of trust between providers opportunistic behaviors was defined as variables, depending on the situation and dynamic characters reveal their relationship trust concept. That is, dynamic trust having the possibility of changing depending on opportunistic risks and interdependencies by Lewis & Weigert(1985, 2012) was classified into transitional-based trust, calculated based trust, relational-based trust and balance-based on trust. The total of 104 samples from domestic franchisees being with franchisees were collected by using a structural composed questionnaire. Results - The results are as following. Benefit-sharing activities in logistical supporting activities appeared to affect the multidimensional concept of transitional trust, calculated based on trust, relationship-based trust and balance based on trust dynamic trust with all-defined impact. Non-logistical supporting activities appeared to affect significantly the positive (+) to the dynamic trust concept except transitional trust. Lewis & Weigert(1985; 2012) have proposed a dynamic confidence calculated from relations within-based trust relationship based on trust appears to affect the significant positive (+) to the balance-based confidence transactions confidence mechanism of the system side in the verified relationship. Finally, a relationship based on trust and confidence in the balance based on the Influence of dynamic renewed confidence showed significantly affect the positive(+). In particular, the balance based trust showed the acts as a mediating factors between relational trust and confidence and renew calculated. Conclusion - From the above these results, the significance from this study is as following. First, the proposed activity is to share and validate the approach by identifying the potential in the relationship from the contract with building dynamic trust, and one of the ways from the franchise headquarters and affiliated merchants mutual growth through win-win cooperation in sharing activities. Next, the dynamic segmentation confidence to suggest the possibility can be broken down over the validity and reliability test for each concept. In addition, by identifying the relationship between the dynamic level of confidence granular multi-dimensional concept, to determine the level of trust with a dynamic relationship between risk and interdependencies can be possible in franchise industries. In order to maintain and develop their mutual relationship, franchise industries should propose confidence-building steps to promote their quality improvement.

• 품질경영학회지
• /
• 제45권4호
• /
• pp.867-888
• /
• 2017

Purpose: This study suggests a SCQM model for the national Defense field based on earlier studies on the Quality Management of supply chain and to identify critical activities factors of supply chain that makes effect on the business results. Also, this study analyzed moderating effects of performance sharing between businesses which is becoming the big issues with regard to the supply chain cooperation. Methods: A causality of qm activities factor of SCQM model affecting benefit sharing and business performance was analyzed by using structural equation model. A company used in analysis performed a survey by targeting 297 Defense SMEs(weapon-system/non-weapon system). Results: As a result of analyzing the influence relationship between key activity of SCQM on finance performance, it was identified that Management Infra(MI), Process Management(PM), Human Resource Management(HRM), Performance Sharing activity(PS) made significant effect on Financial Performance, and Human Resource Management(HRM) and Performance Sharing(PS) activity made effect on non-financial Performance. Conclusion: The four variables(MI, PM, HRM, PS) of Defense SCQM were significantly effecting Financial performance and two variables(HRM, PS) were significant effected non-Financial performance. We also proved the moderating effect of performance sharing.

• 한국IT서비스학회지
• /
• 제12권2호
• /
• pp.195-214
• /
• 2013

The purpose of this study is to verify the mediating effect of interaction among learners in a Web Based Collaboration Learning (WBCL) environment. 254 Korean college students served as test subjects and during the 4 weeks of research period, they studied the Test of English for International Communication (TOEIC) in a web-based collaborative learning system. The interaction between learners was looked into by categorizing the concept into task oriented information sharing activities and relationship oriented communication activities and analyzing the causal relationship between the two activities. Learning performances were measured in individual level. The results are as follows. First, task oriented information sharing activities effect positively on relationship oriented information sharing activities. Second, the managerial characteristics of WBCL had a positive effect on interaction between learners but the systematic characteristics had partial influence on interaction between learners. Third, the interaction between learners completely interconnects the managerial characteristics of WBCL and learning performance but partially interconnects the systematic characteristic of WBCL and learning performance. In conclusion, this study implies that managerial and systematic characteristics of WBCL should be considered on the preferential basis for the WBCL to become successful and interactive activities such as information sharing and communication should be encouraged to be active from a small-size WBCL perspective.

• Journal of Information Science Theory and Practice
• /
• 제5권3호
• /
• pp.6-14
• /
• 2017

Workplace knowledge sharing is a complex process and there are a large number of studies in the area. In this article three theoretical approaches in library and information science are used to discuss knowledge sharing in the workplace. The approaches are information behavior, social capital, and information culture, and they bring important insights that need to be considered from a holistic management point of view when it comes to knowledge sharing. The individual's relation to different levels of context is important, meaning both in relation to work roles, work tasks, situations, organizational structures, and culture. The frameworks also shed light on where and how knowledge sharing activities are present in the organization. From a knowledge management point of view, it is important to acknowledge that when knowledge is valued, there is also an awareness of the knowledge sharing activities. Also, in addition to more traditional views of context, the frameworks bring forward different views on context, such as time and space as contextual factors.

• 한국과학교육학회지
• /
• 제29권5호
• /
• pp.477-491
• /
• 2009

정신지체학습들의 과학학습 참여도를 높이기 위한 방안을 모색하기 위하여 중학교 1학년 통합학급에서 정신지체학생의 과학학습을 분석하였다. 힘과 파동 관련 내용에 대한 12차시 수업을 녹화하여 분석하였다. 통합학급의 일상적인 과학학습 활동의 공유 수준을 '소외', '지연', '동조'로 구분하였을 때 공유 수준에 따라 정신지체 학생이 학습 참여도의 변화를 보인 사례들이 많이 나타났다. 과학학습 활동의 공유수준이 '소외'나 '지연'인 상황에서는 정신지체 학생의 학습참여도가 초반에는 적극적 참여를 보였으나 후반에는 소극적이거나 형식적 혹은 비참여로 변화하는 사례가 나타났다. 과학학습 활동의 공유 수준이 '동조'인 상황에서는 정신지체학생이 과학학습 참여도가 증가하는 사례가 나타났다. 교사중심활동과 학생중심활동에서 과학학습 활동의 공유 수준의 전개 양상이 다르게 나타난 사례가 있었다. 교사중심활동에서는 활동의 흐름이 단일하게 나타나 정신지체학생의 과학학습 활동 공유수준이 '지연'일 때 보충할 수 있는 기회가 없어 '소외'되는 결과가 보였다. 학생중심활동에서는 구성원마다 과학학습 활동의 흐름이 다르게 나타나 정신지체학생이 '지연'되더라도 '동조'될 수 있는 기회가 있었다. 또한 교사중심활동에서는 교사의 반복된 언어와 구체적 그림이 제시될 때, 학생중심활동에서는 동료들과 긍정적인 관계가 형성되고 적절한 중재가 있을 때 정신지체학생이 '동조'되었다. 정신지체학생의 과학 학습의 질적인 참여와 성취를 높이기 위해서 활동의 공유 수준을 높이기 위한 방법적 고려를 할 필요가 있다는 것을 시사한다.

• 한국산학기술학회논문지
• /
• 제8권5호
• /
• pp.1227-1242
• /
• 2007

본 연구는 중소 제조기업을 중심으로 SCM의 선행요인이 정보공유와 협력에 미치는 영향과 정보공유가 협력에 미치는 영향을 파악하고, 궁극적으로는 SCM의 주요 활동인 정보공유와 협력이 기업의 성과에 미치는 영향을 BSC의 네 가지 관점으로 구분하여 연구하였다. 연구 결과 선행요인인 몰입과 문화의 유사성은 정보공유에 유의한 영향을 미치고 상호신뢰와 기업규모는 협력활동에 유의한 영향을 미치는 것으로 나타났다. 활동간의 관계에서도 정보공유는 협력에 유의적인 것으로 나타났다. SCM 활동과 성과 간의 관계에서는 협력은 4가지의 균형성과 모두에 유의적이었지만 정보공유는 그러하지 못하였다. 그러나 정보가공유가 협력에 유의적이고 협력이 균형성과에 유의적인 영향을 미침에 따라 정보공유 또한 4가지의 균형성과에 간접적인 영향을 미치는 것으로 판명되었다. 따라서 본 연구의 결론은 SCM의 주요 활동인 정보공유와 협력이 선행요인의 영향을 받아서 기업의 균형성과 즉, 고객시각의 성과, 내부 프로세스 시각의 성과, 학습 및 성장시각의 성과, 재무적 시각의 성과에 직접 혹은 간접적으로 영향을 미친다는 사실을 확인할 수 있었다.

• 지식경영연구
• /
• 제18권4호
• /
• pp.261-286
• /
• 2017

Key factors enhancing transfer behavior of training and knowledge sharing are of great interest to researchers and executives because training transfer and knowledge sharing activities are remarkable predictors of organizational growth. This study investigates the core motivations for boosting transfer behavior of training and knowledge sharing. To empirically test the impacts of employee training, servant leadership and self-efficacy, a survey was conducted in small-medium sized companies. The data (N=292) were analyzed using structural equation modeling analysis. The results indicate that higher employee training positively leads to self-efficacy and transfer behavior of training. Servant leadership is positively leads to self-efficacy, transfer behavior of training, and knowledge sharing. Self-efficacy of employees induces greater transfer behavior of training and knowledge sharing. Finally, transfer behavior of training encourages workers to increase knowledge sharing. This study represents an initial step to examine the psychological mechanism of improving employees' transfer behavior of training and knowledge sharing activities based on the employee training qualities and servant leaderships.

• 기업가정신과 벤처연구
• /
• 제20권3호
• /
• pp.19-30
• /
• 2017

현대 경제의 새로운 성장엔진은 혁신적인 기술 집약형 중소기업이다. 그러나 많은 중소기업들이 비대칭 정보 문제로 인해 자금 조달에 애로를 겪고 있다. 중소기업에 대한 정보를 공유하면 이러한 비대칭 정보의 문제를 완화할 수 있다. 이 논문은 한국의 중소기업 신용정보 및 기술정보 공유시스템에 대해 설명한다. 그리고 Karapetyan and Stacescu(2013)에 기초하여 중소기업정보 공유가 은행의 신용분석 활동에 어떠한 영향을 미치는지에 대해 이론적으로 분석한다. 중소기업에 대한 정보 공유가 확대되면 은행의 정보집합이 늘어날 뿐 아니라 은행의 신용분석 활동이 촉진되는 효과가 있다. 이에 따라 정부는 중소기업정보의 생산 및 공유를 활성화하기 위해 다양한 유인책을 제시할 필요가 있다.

• 경영정보학연구
• /
• 제12권1호
• /
• pp.81-105
• /
• 2010

본 연구는 조직 구성원의 지식공유 활동에 영향을 미치는 요인들을 여러 선행연구에 대한 이론적 고찰을 통해 개인적 성과기대, 업무-기술 적합성, 보상, 공유된 비전, 지식공유의 유용성, 최고경영자 지원, 조직문화, 조직몰입, KMS 자기효능 등을 각각 도출하였으며, 이들의 영향력 관계를 살펴보았다. 그 결과 업무-기술 적합성과 지각된 보상 그리고 지식공유의 유용성이 지식공유 활동에 직접적으로 영향을 미치는 요인이라는 점을 확인할 수 있었으며, 개인적 성과기대와 공유된 비전의 직접적인 영향력은 확인하지 못하였다. 그러나 개인적 성과기대는 업무-기술 적합성을 경유한 간접적인 효과가, 공유된 비전은 지식공유의 유용성을 경유한 간접적인 효과가 존재함을 확인할 수 있었다. 조직적 특성으로 설정한 최고경영자 지원과 조직문화, 개인적 특성으로 설정한 조직몰입과 KMS 자기효능 역시 지식공유 활동 촉진요인을 경유하여 간접적으로 영향을 미치고 있음을 알 수 있었다. 이러한 본 연구의 결과들은 기업내 조직구성원의 지식공유 활동의 활성화를 위한 기업 전략 수립과정에 도움을 줄 것으로 기대한다.

• 지식경영연구
• /
• 제17권4호
• /
• pp.1-25
• /
• 2016

The main purpose of this study is to examine relations among authentic leadership, trust for leaders, psychological well-being, and knowledge sharing. Authentic leadership proposes positive and interactional approach between leaders and subordinates. Authentic leaders are aware of their values and belief, and they keep their personal goals and support their followers. Such behaviors boost psychological well-being, knowledge sharing, and trust for leaders. To analyze the framework proposed, survey data was collected from 164 employees of three companies. In particular, this study designed a robust research method by assessing model fit and avoiding common method bias issues. The empirical results of this study are as follows. Authentic leadership positively influences trust for leaders and psychological well-being. Trust for leaders is shown to have positive impacts on psychological well-being and knowledge sharing. In addition, followers' psychological well-being positively influences knowledge sharing activities. This study contributes to the comprehension of the structural relationships among authentic leadership, trust for leaders, psychological well-being, and knowledge sharing. The results suggest that authentic leadership and trust for leaders were key success factors of building positive mindset and capability of employees in the forms of psychological well-being and knowledge sharing activities.