• Title/Summary/Keyword: service state

Search Result 2,258, Processing Time 0.029 seconds

Serve as You Learn: Problem-Based Service-Learning Integrated into a Product Innovation and Management Class

  • Kim, Eundeok;Lee, Yoon-Jung
    • International Journal of Costume and Fashion
    • /
    • v.18 no.2
    • /
    • pp.29-43
    • /
    • 2018
  • Service-learning is a form of experiential education in which students participate in organized activities and develop a sense of civic responsibility while acquiring content knowledge of the discipline. The purpose of this study was first, to examine the underlying theories and principles of service-learning, and second, to present a case of systemic implementation of problem-based service-learning into a Product Innovation and Management class in higher education. The New Product Development for an E-Commerce Small Business project was developed for a community partner, BevShots, reflecting the needs of the firm, and was tightly woven into the course content. Students' participation in the project had a significant effect on increasing their awareness of the needs in the community and identifying their roles as citizens as well as enhancing their content knowledge learning. The community partner also received benefits for his business by participating in the project. Through this study, we aim to inspire fashion design and merchandising educators to implement service-learning projects/classes in the curriculum.

U.S. Forest Service Research : Its Administration and Management

  • Krugman, Stanley L.
    • Journal of Korean Society of Forest Science
    • /
    • v.76 no.3
    • /
    • pp.243-248
    • /
    • 1987
  • The U.S. Forest Service administers the world's largest forestry research organization. From its modest beginning in 1876, some 30 years before the United States national forest system was established, the research branch has devoted its effort to meet current and future information needs of the forestry community of the United States, not just for the U.S. Forest Service. The research branch is one of three major administrative units of the U.S. Forest Service. The others being the National Forest System and State and Private Forestry. Currently the National Forest System comprises 155 national forests, 19 national grasslands, and 18 utilization projects located in 44 states. Puerto Rico, and the Virgin Islands. The National Forest System manages these areas for a large array of uses and benefits including timber, water, forage, wildlife, recreation, minerals, and wilderness. It is through the State and Private Forestry branch that the U.S. Forest Service cooperates and coordinates forestry activities and programs with state and local governments, forest industries, and private landowners. These activities include financial and technical assistance in disease, insect, and fire protection ; plan forestry programs ; improve harvesting and marketing practices ; and transfer forestry research results to user groups. Forestry research is carried out through eight regional Forest Experiment Stations and the Forest Product Laboratory. Studies are maintained at 70 administrative sites, and at 115 experimental forest and grasslands. All of the current sciences that composed modern forestry are included in the research program. These range from forest biology (i. e. silviculture, ecology, physiology, and genetics) to the physical, mathematical, engineering, managerial, and social sciences. The levels of research range from application, developmental, and basic research. Research planning and priority identification is an ongoing process with elements of the research program changing to meet short-term critical information needs(i. e. protection research) to long-term opportunities(i. e. biotechnology). Research planning and priority setting is done in cooperation with National Forest Systems, forest industries, universities, and individual groups such as environmental, wilderness, or wildlife organizations. There is an ongoing review process of research administration, organization, and science content to maintain quality of research. In the U.S. Forest Service the research responsibility is not completed until the new information is being applied by the various user group : I. e. technology transfer program. Research planning and development in the U.S. Forest Service is a dynamic activity. Porgrams for the year 2000 and beyond are now in the planning stage.

  • PDF

Case Study on the Library Service Innovation Applying Service Design Methodology (서비스디자인 방법론을 적용한 도서관서비스 혁신 사례분석)

  • Lee, Byeong-Ki
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.50 no.3
    • /
    • pp.71-92
    • /
    • 2016
  • Service design is a process and methodology for innovating or creating service. This study analyzed library case that applied service design method to library service innovation and creation. The object of this case studies include 7 library such as Copenhagen's municipal library, State Library of Victoria, Carnegie Library of Pittsburgh, Georgia institute of technology library, North carolina state university library. This study analyzed separately to service design requirements, stake-holders, period, process, tools, result and main feature. The implications obtained through this case study are as follows: (1) The design of the library service are focused on user-centered services, future service creation. (2) The service design for library is designed by the collaboration of all stake-holder. (3) From the point of view of period, the service design is continuous, and it has a nature of the project. (4) The service design in library focus on user experience, processes and prototypes development and application. (5) The service design in library are applied to the new tool such as blue print, customer journey map, touch-point, shadow, persona. (6) The purpose of the service design in library is improved and created services, and is has holistic approach.

Understanding Service Quality in Health/Fitness Clubs from A Systems Perspective

  • Kyungro Chang
    • Asia Marketing Journal
    • /
    • v.1 no.3
    • /
    • pp.53-78
    • /
    • 1999
  • Despite of the vibrant nature of the fitness industry, there has not been a sustained effort to understand the dynamics of the industry, particularly with reference to the quality of services offered in that industry. The purpose of this paper is to present a system based process model of quality in health/fitness services. The characteristics of the organization, the service employees and the client are the inputs into the service encounter where the service is produced (i.e., the throughput). The output is the quality of the service. The extent of quality perceived by both the service provider and the client is said to influence the satisfaction of the respective parties, and subsequent motivation to participate in the production of quality in the service. The model also suggests that physical environment as well as other customers and their behaviors influence customer perception of service quality. The quality of service is enhanced through the quality assurance practices of the organization and the feedback from client. Further, the input, throughput, and output in our model reflect (a) quality of the design of the service delivery system, (b) objective quality of the product, and (c) quality as perceived by client. The specific attributes of the design element (i.e., organization, service employee, and the client) are elaborated upon. It is suggested that the organization can assure quality by seeking feedback from clients and service employees, monitoring the service production phases, and managing inter-customer interactions.

  • PDF

Development of the Electrodermal Activity Monitoring System for the Evaluation of Train Driver's Arousal State (기관사의 각성상태 평가를 위한 소형 피부전기활성도 측정 시스템 개발)

  • Lim, Min-Gyu;Lee, Young-Jae;Lee, Kang-Hwi;Kang, Seung-Jin;Kim, Kyeung-Nam;Park, Hee-Jung;Yang, Heui-Kyung;Lee, Jeong-Whan
    • The Transactions of The Korean Institute of Electrical Engineers
    • /
    • v.63 no.9
    • /
    • pp.1286-1293
    • /
    • 2014
  • Typically, studies through the simulation system have been progressed, because the evaluation of the driver's arousal state about the service of a actual train has risk of safety for the driver. When configured event same as the real in simulation system, the ability to cope with an accident situation may be the same each other. But the difference in the state of tension or arousal will occur. In this study, requested to cooperate with the railways in order to escape from these constraints, and the target of the experiment was to real engineer service. I was set about experiment when the train was stopped as safe as possible. As a result, the beta wave of EEG signals that representing complex calculations or anxiety is increased rapidly on the basis of a flag station from at the time of departure. The size of the electrodermal activity signal in response to movement of the body gave a noticeable. In terms of HRV, if the train approach a flag station gradually and the R-R interval is narrowed. So that the driver can be estimated as arousal state. In accordance with this study, if the quantitative standard of arousal state be based on the driver's biosignals will provide, it will be able to take advantage of development the system that would prevent train accidents caused by human error.

Analysis of the peak particle velocity and the bonding state of shotcrete induced by the tunnel blasting (발파시 터널 숏크리트의 최대입자속도와 부착상태평가 분석)

  • Hong, Eui-Joon;Chang, Seok-Bue;Song, Ki-Il;Cho, Gye-Chun
    • Journal of Korean Tunnelling and Underground Space Association
    • /
    • v.12 no.3
    • /
    • pp.247-255
    • /
    • 2010
  • Bonding strength of shotcrete is a significant influential factor which plays the role of collapse prevention of tunnel crown and of debonding prevention of shotcrete induced by the blasting vibration. Thus, the evaluation of the shotcrete bonding state is one of the core components for shotcrete quality control. In this study, the peak particle velocities induced by blasting were measured on the shotcrete in a tunnel construction site and its effect on the bonding state of shotcrete is investigated. Drilling and blasting technique was used for the excavation of intersection tunnel connecting the main tunnel with the service tunnel. Blast-induced vibrations were monitored at some points of the main tunnel and the service tunnel. The shotcrete bonding state was evaluated by using impact-echo test coupled with the time-frequency domain analysis which is called short-time Fourier transformation. Analysis results of blast-induced vibrations and the time-frequency domain impact-echo signals showed that the blasting condition applied to the excavation of intersection tunnel hardly affects on the tunnel shotcrete bonding state. The general blasting practice in Korea was evaluated to have a minor negative impact on shotcrete quality.

Digital Transformations to Improve the Work and Distribution of the State Scholarships Programs

  • Kireyeva, Anel A.;Lakhonin, Vassiliy;Kalymbekova, Zhanna
    • Journal of Distribution Science
    • /
    • v.17 no.3
    • /
    • pp.41-47
    • /
    • 2019
  • Purpose - Based on the analysis of Kazakhstan's experience of digital transformation, this study suggests a concept for digital solution to optimize organizational process, create trust networking between the center of state scholarships programs and recipients. In addition, the authors contribute to the current discussions of an effective digital transformation of state services. Research design, data, and methodology - Policy analysis is based on the combination of both primary and secondary materials collected during a Policy Research Project conducted in Kazakhstan in 2017. It involved semi-structured interviews with the state scholarship' recipients, ICT experts and findings from academic articles. Results - Findings are represented via Policy Development Matrix - a table with three options (status quo, partial change, total change) to deal with policy challenges. Authors suggest a concept for digital solution following the Customer Relationship Management (CRM) principles for optimizing core business processes, communication and networking strategies of the state scholarships program. Conclusions - At the time when digitalization becomes trending for states, the transformation of the state education policy is inevitable. The rapid development of digital technologies creates new opportunities for a single integration platform with key principles of Smart Remote Management in the state scholarships programs.

Improving Information Service for the Visually Handicapped through IT (시각장애인 정보서비스의 현황과 개선방안)

  • 강숙희
    • Journal of Korean Library and Information Science Society
    • /
    • v.32 no.4
    • /
    • pp.229-256
    • /
    • 2001
  • Library service should be available and accessible to every one. But people with disabilities were much excluded from library and information service in Korea. The information and communications revolution ought to be a passport to inclusiveness the disabled in library and information service. This study describes current library services for the visually handicapped and reviews related critical issues in Korea and the state of the art in adaptive technology for low vision and blindness. And proposes necessary methods to improve library and information services for the visually handicapped in Korea.

  • PDF

The Effects of Service Failure Magnitude on Perceived Justice, Positive Emotion, and Revisit Intention in Restaurants -A Comparison of Korean and American Customer Perceptions- (레스토랑에서의 서비스 실패 정도가 회복 공정성, 긍정 감정, 재방문 의도에 미치는 영향 -한국 고객과 미국 고객 비교를 중심으로-)

  • Yi, Na-Young
    • The Korean Journal of Food And Nutrition
    • /
    • v.24 no.3
    • /
    • pp.329-339
    • /
    • 2011
  • The purpose of this study was to compare the effects of service failure magnitude on perceived justice, positive emotion, and revisit intention at restaurants between a collectivist culture(Korea) and an individualistic culture(United States). The results showed that the higher a customer's perception of service failure magnitude, the lower the perceived recovery justices in both cultures. The distributive, procedural, and interactional justices had a favorable effect on positive emotions in both cultures. Other findings revealed that interactional justice was the best predictor of revisit intention in Korea, while distributive justice was the best determinant of revisit intention in the United States. This research suggests that global restaurant managers need to understand how cultural orientation influences consumer perceptions of service failures in order to develop a highly targeted and effective service recovery.

Queueing System with Negative Customers and Partial Protection of Service (부분적인 서비스 보호와 부정적인 고객을 고려한 대기행렬 모형)

  • Lee, Seok-Jun;Kim, Che-Soong
    • Journal of Korean Society of Industrial and Systems Engineering
    • /
    • v.30 no.1
    • /
    • pp.33-40
    • /
    • 2007
  • A multi-server queueing system with finite buffer is considered. The input flow is the BMAP (Batch Markovian Arrival Process). The service time has the PH (Phase) type distribution. Customers from the BMAP enter the system according to the discipline of partial admission. Besides ordinary (positive) customers, the Markovian flow (MAP) of negative customers arrives to the system. A negative customer can delete an ordinary customer in service if the state of its PH-service process belongs to some given set. In opposite case the ordinary customer is considered to be protected of the effect of negative customers. The stationary distribution and the main performance measures of the considered queueing system are calculated.