• Journal of the Korea Society for Simulation
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• v.3 no.1
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• pp.89-98
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• 1994

In this paper, a criteria for selecting an appropriate load redistribution algorithm is devised so that a fault-tolerance distributed system can operte at its optimal efficience. To present the guideline for selecting redistributing algorithms, simulation models of fault-tolerant system including redistribution algorithms are developed using SLAM II. The job arrival rate, service rate, failure and repair rate of nodes, and communication delay time due to load migration are used as parameters of simulation. The result of simulation shows that the job arrival rate and the failure rate of nodes are not deciding factors in affecting the relative efficiency of algorithms. Algorithm B shows relatively a consistent performance under various environments, although its performance is between those of other algorithms. If the communication delay time is longer than average job processing time, the performance of algorithm B is better than others. If the repair rate is relatively small or communication delay time is longer than service time, algorithm A leads to good performance. But in opposite environments, algorithm C is superior to other algorithms.

• Journal of the Korean Society for Railway
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• v.8 no.5
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• pp.434-438
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• 2005

In this paper, as the first step to assess and enhance the reliability of Korea High Speed Train, an electric traction system is selected and reliability analysis is carried out. The electric traction system is classified into subsystems and functional block diagrams and reliability block diagrams are drawn. Expressions for evaluating the reliability are derived and Mean Kilometer Between Service Failure is calculated using the trial track test results. The calculation results show reliability growth of the proposed system.

• The Journal of Korean Institute of Communications and Information Sciences
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• v.29 no.10B
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• pp.841-848
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• 2004

In case of failure in the IP network services should be provided via a backup path which fully meets QoS requirements. In this regard, we in this paper suggest simple-PFC(5-PFC) to restore single link failure, iterative-PFC(i-PFC) for multiple link failures, and fault_node Avoidance-PFC(a-PFC) for failures of nodes such as routers. Taking the minimum cost rerouting problem into account, we compare and analyze performance of those three mechanisms carrying out Direct_destination Rerouting(DR).

• Journal of the Korea Society for Simulation
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• v.7 no.2
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• pp.33-43
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• 1998

To evaluate the server performance and forecast capacity requirements, we carry out simulation of Multimedia-on-demand(MOD) server. In multimedia service environment, especially for on-demand service, one of the key problems is capacity planning, which requires ensuring that adequate computer resources will be available to meet the future workload demands in a cost-effective manner. In this paper, we design and implement a simulation model for MOD server with failures of components (e.g., processors, disks and networks). By acquisition of utilization and queue length parameters, we can estimate desirable capacity of server components with various arrival rates of customers and failure rates of components. For a given failure probability, we also compute packet delay probability and reliability of the server. It is possible to derive some important design information of the MOD server by using the above parameters.

• Journal of Korean Society for Quality Management
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• v.42 no.1
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• pp.1-14
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• 2014

Purpose: In this paper, the minimal repair-replacement warranty policy is used to carry out a warranty cost analysis with warranty servicing times and failure times that are statistically correlated to bivariate distributions. Methods: Based on the developed approach by Park and Pham (2012a), we investigate the property of the Freund's bivariate exponential distribution and obtain the number of warranty services using the field data to conduct the warranty cost analysis. Results: Maximum likelihood estimates are presented to estimate the parameters and the warranty model is investigated using a Freund's bivariate exponential distribution. A numerical example is discussed to deal with the applicability of the developed approach in the paper. Conclusion: A novel approach of analyzing the warranty cost is proposed for a product in which failure times and warranty servicing times are used simultaneously to investigate the eligibility of a warranty claim.

• Structural Monitoring and Maintenance
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• v.2 no.2
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• pp.133-143
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• 2015

Civil engineering infrastructure is aging and requires cost-effective maintenance strategies to enable infrastructure systems operate reliably and sustainably. This paper presents an approach for determining risk-cost balanced repair strategy of corrosion damaged reinforced concrete structures with consideration of uncertainty in structural resistance deterioration. On the basis of analytical models of cover concrete cracking evolution and bond strength degradation due to reinforcement corrosion, the effect of reinforcement corrosion on residual load carrying capacity of corroded reinforced concrete structures is investigated. A stochastic deterioration model based on gamma process is adopted to evaluate the probability of failure of structural bearing capacity over the lifetime. Optimal repair planning and maintenance strategies during the service life are determined by balancing the cost for maintenance and the risk of structural failure. The method proposed in this study is then demonstrated by numerical investigations for a concrete structure subjected to reinforcement corrosion. The obtained results show that the proposed method can provide a risk cost optimised repair schedule during the service life of corroded concrete structures.

• Culinary science and hospitality research
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• v.11 no.3 s.26
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• pp.103-120
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• 2005

The purpose of this study was to identify the customer dissatisfaction types by demographic characteristics, and examine the effort of service recovery justice on the customers' satisfaction, in order to construct the efficient recovery system fer the restaurant service failure. Also, another purpose of this study was to analyze the effect of customer satisfaction on the word of mouth and the repurchase, and so devise the information measures for the positive relationship between the customers and the domestic restaurants. According to the results of this study, the customer evaluation on service recovery could be explained by the concept of justice. Also, this justice influenced the overall satisfaction on service recovery, and further the satisfaction on service recovery influenced the subsequent positive word of mouth or repurchase intention.

• Journal of the Korean Operations Research and Management Science Society
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• v.29 no.2
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• pp.1-18
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• 2004

Due to the change to the digital environments, the offer of services on the on-tine differs from one on the on-line. This paper Identifies what functions internet business organizations should fulfill to provide on-line services of good qualify and analyzes whether these functions lead effectively to the expected performance of Internet business firms. The components of service orientation in the Internet business organizations appear to be the servant leadership, customer treatment from the Internet service encounter, Internet service failure prevention and recovery, Internet service standards communication, Internet service training, and internet service rewards. Therefore, these determinants should be incorporated in the practices, Procedures, end routines of Internet business organizations in order to create and provide excellent Internet services. Furthermore, it is demonstrated that Internet service orientation has a significant effect on satisfaction by employees and customers, the value and quality of Internet service, and the firm's performance. This implies that the service orientation is an Important factor In the on-line service organizations and that the internet business can be successful when the service orientation is diffused throughout the firm's organizations. It is also shown that the important factors, which connect Internet service orientation and its performance, are the service quality, value of Internet service and customer satisfaction. That is, the service orientation can ultimately lead to the corporate performance when customers are satisfied after confirming the value and quality of Internet service by visiting the web site.

• Korean Association of Arts Management
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• no.54
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• pp.95-132
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• 2020

Many Korean traditional music such as Jongmyo Jeryeak and Pansori are listed as UNESCO World Intangible Cultural Heritage and are recognized for their value. However, compared to other genres, Korean traditional music shows various problems such as low proportion of paying audiences and bias of audience age. Previous studies in the performing arts point out that in order to solve these problems, it is necessary to analyze consumers. Existing previous studies on the Korean traditional music performance remained mainly to grasp the influence of performance quality of service on viewing satisfaction at the one-dimensional level. However, in order to meet consumer expectations, not only the satisfaction factor but also the reasons why performing art consumers do not consume performances. In addition, it is important to identify the factors that can cause service failure before the performance, to prepare countermeasures and to manage them continuously. In this study, the Kano-Timko model was used to classify the quality factors of Korean traditional music performances, and to identify the priority points of service failures of Korean traditional music performances through the potential customer satisfaction index. Through the results of this study, Korean traditional performing organizations and organizations will be able to prepare proactive countermeasures for service failures occurring in Korean traditional music performances and establish effective operational strategies to derive customer satisfaction. In addition, it is important to apply the concept of service failure in order to classify the performance quality of service that was identified only in a one-dimensional manner based on Kano model.

• Journal of Korean Society for Quality Management
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• v.29 no.1
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• pp.61-84
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• 2001

The problem of trend change in the failure rate is great interest in the reliability and survival analysis. In this paper we develop a test statistic for testing whether or not the failure rate changes its trend based on a complete sample. Monte Carlo simulations are conducted to investigate the speed of convergence of the proposed test statistic.