• 제목/요약/키워드: service failure

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가맹본부와 가맹점 사업자간 문제점 및 동반성장에 관한 연구 (The Study of Win-Win Growth and Problems Between Franchisor and Franchisee)

  • 박상금;이강원;최용훼
    • 한국프랜차이즈경영연구
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    • 제6권2호
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    • pp.31-49
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    • 2015
  • The purpose of this study was to propose a policy development plan for win-win growth between franchisor and franchisee by investigating success factors of win-win growth on the basis of the problems between franchisor and franchisee. There are many small scale franchise businesses in Korea that have not achieved an economy of scale compared to the developed countries. The conflicts between franchisor and franchisee have continued due to a lack of social trust which comes from an excessively high ratio of business failure and big firms' expansion into franchise business, then again, the perception of relations between the topdog and the underdog causes many problems. As franchise is the industry based on common people that helps service industry advance and competitiveness of the self-employed improve, it needs to be activated as the higher value-added business by promoting establishment of business and strengthening foundation of related industry. A matter of mutual cooperation and win-win growth between franchisor and franchisee is important not only for the sound development of franchise industry but also for the stable growth of nation's economy. Thus, this study suggested a policy development plan for win-win growth between franchisor and franchisee by analyzing success factor of win-win growth based on the problems between franchisor and franchisee. The results of the study provide the important strategic way towards mutual growth and maintaining cooperative relationship between franchisor and franchisee in Korean franchise industry.

확률적 접근방법에 의한 지반의 액상화 가능성 평가 (Evaluation of Liquefaction Potential for Soil Using Probabilistic Approaches)

  • 이진학;권오순;박우선
    • 대한토목학회논문집
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    • 제26권5C호
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    • pp.313-322
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    • 2006
  • 지반 액상화는 대표적인 지진 피해의 한 형태로 이 연구에서는 이러한 지반 액상화 가능성 평가를 위한 확률적 접근 방법을 제시하였다. 일정한 사용기간 동안의 지진에 의한 액상화 발생확률을 구하기 위하여 액상화 취약도와 지진재해도를 결합하여 액상화 위험도를 산정할 수 있도록 하였다. 현재 국내에서는 결정론적인 방법이 많이 이용되고 있으나, 이러한 방법은 지반 물성치에 포함되어 있는 많은 불확실성을 합리적으로 다루기 어려운 단점이 있다. 두 가지 형태의 확률적 접근 방법을 제시하였는데, 첫번째는 설계지진에 대한 확률적 신뢰도 해석 방법이고, 두번째는 주어진 지반조건에 대하여 일정한 사용기간 동안 액상화가 발생할 수 있는 가능성을 평가한 위험도 해석 방법이다. 기존의 결정론적 방법과 확률적 방법에 의하여 매립지반의 액상화를 평가하였으며, 위험도 해석에 의한 액상화 가능성 평가기법을 지속적으로 적용하고, 설계기준이 제시된다면 보다 합리적이고, 정량적인 지반 액상화 가능성 평가기법이 될 수 있음을 검증하였다.

Stochastic fracture behavior analysis of infinite plates with a separate crack and a hole under tensile loading

  • Khubi Lal Khatri;Kanif Markad
    • Computers and Concrete
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    • 제32권1호
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    • pp.99-117
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    • 2023
  • The crack under the influence of the higher intensities of the stresses grows and the structure gets collapsed with the time when the crack length reaches to critical value. Therefore, the fracture behavior of a structure in terms of stress intensity factors (SIF) becomes important to determine the remaining fracture strength and capacity of material and structure for avoiding catastrophic failure, increasing safety and further improvement in the design. The robustness of the method has been demonstrated by comparing the numerical results with analytical and experimental results of some problems. XFEM is used to model cracks and holes in structures and predict their strength and reliability under service conditions. Further, XFEM is extended with a stochastic method for predicting the sensitivity in terms of output COVs and fracture strength in terms of mean values of stress intensity factors (SIFs) of a structure with discontinuities (cracks and holes) under tensile loading condition with input individual and combined randomness in different system parameters. In stochastic technique, the second order perturbation technique (SOPT) has been used for the predicting the fracture behavior of the structures. The stochastic/perturbation technique is also known as Taylor series expansion method and it provides the reliable results if the input randomness is less than twenty percentage. From the present numerical analysis it is observed that, the crack tip near to the hole is under the influence of the stress concentration and the variational effect of the input random parameters on the crack tip in terms of the SIFs are lesser so the COVs are the less sensitive. The COVs of mixed mode SIFs are the most sensitive for the crack angles (α=45° to 90°) for all the values of c1 and d1. The plate with the shorter distance between hole and crack is the most sensitive with all the crack angles but the crack tip which is much nearer to the hole has the highest sensitivity.

A Scientometric and Meta-analysis of Rail Infrastructure in Nigeria

  • Awodele, Imoleayo Abraham;Mewomo, Modupe Cecilia
    • 국제학술발표논문집
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    • The 9th International Conference on Construction Engineering and Project Management
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    • pp.960-966
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    • 2022
  • Mobility is an essential human need. Human survival and societal interaction depend on the ability to move people and goods. Efficient mobility systems are essential facilitators of economic development. Cities could not exist and global trade could not occur without systems to transport people and goods cheaply and efficiently. Rail has been considered as one of the important components of the transportation infrastructure required to service and improve the performance and productivity of an economy. In Nigeria, the rail infrastructure built by the colonial master several decades ago has been left in a state of total deterioration. This long neglect was occasioned by the failure of the government to pay adequate attention to infrastructure development. There is a vital and urgent need for rail infrastructure development in Nigeria. This study presents a systematic review of the evolution of rail, the current nature of railway infrastructure delivery in Nigeria, and offers possible suggestions on how to achieve an effective and sustainable rail infrastructure delivery in Nigeria. A thorough literature search of academic databases was conducted on current research trends on the subject of railway infrastructure by systematically reviewing selected published articles from reputable research domains. The analysis of the selected articles revealed the following among others (1) the existing railway infrastructure is in a state of mess and not sustainable, and (2), Government's investment/commitment in rail infrastructure seems inadequate compared to what is obtainable in other developed countries. Rail infrastructure development cannot be left to the Federal government of Nigeria to solve on its own; collaboration and participation are required. Government as a matter of priority should devote considerable attention to the development of rail infrastructure to harness the economic potential and transformation that sustainable rail infrastructural projects will provide.

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Seismic response evaluation of 154 kV transformer porcelain bushing by shaking table tests

  • Chun, Nakhyun;Jeon, Bubgyu;Kim, Sungwan;Chang, Sungjin;Son, Suwon
    • Structural Engineering and Mechanics
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    • 제84권2호
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    • pp.155-165
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    • 2022
  • The use of electricity and communication between electronic devices is increasing daily, which makes the stability of electrical power supply vital. Since the 1990s, large earthquakes have occurred frequently causing considerable direct damage to electrical power facilities as well as secondary damage, such as difficulty in restoring functions due to the interruption of electric power supply. Therefore, it is very important to establish measures to protect electrical power facilities, such as transformers and switchboards, from earthquakes. In this study, a 154 kV transformer whose service life had expired was installed on the base fabricated by simulating the field conditions and conducting the shaking table tests. The dynamic characteristics and seismic behavior of the 154 kV transformer were analyzed through the resonance frequency search test and seismic simulation test that considers the front, rear, left, and right directions. Since the purpose of this study is to analyze the acceleration amplification in the bushing due to the acceleration amplification, the experimental results were analyzed focusing on the acceleration response and the converted acceleration amplification ratio rather than the failure due to the displacement response of the transformer. The seismic force amplification at the transformer bushing was evaluated by simulating the characteristics of electrical power facilities in South Korea, and compared with the IEC TS 61463 acceleration amplification factor. Finally, the amplification factor at zero period acceleration (ZPA) modified for each return period was summarized. The results of this study can be used as data to define the amplification factor at ZPA of the transformer bushing, simulating the characteristics of electrical power facilities in Korea.

What explains the failure of Google in the Korean market? The Impact of Multicultural PR Strategy

  • Kim, Hyejung;Woo, Wonseok;Kang, Hyoung-goo
    • Asia Marketing Journal
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    • 제14권4호
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    • pp.35-56
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    • 2013
  • The era of globalization provides us with both opportunities and threats. The success of a multinational corporation depends largely on its ability to adapt itself to new market environment. We believe that understanding and implementing multicultural PR strategy can be a key to the multinational corporations' success in foreign markets. We argue in this paper that even a global iconic company such as Google needs to focus on how to understand local consumers' needs and preferences before formulating and implementing PR strategy. Having a global hit product or service is not sufficient enough to be successful in some foreign markets. It is especially more evident in the industries where companies deal with individual consumers, and perceptions and sentiments play a large role in their purchase decisions. The objective of this research is to find out the relationship between multicultural PR strategy and business performance. Therefore, our main hypothesis is; better implementation of multicultural PR strategy by a multinational corporation will result in higher performance in the foreign markets. To prove the relationship between multicultural PR strategy and performance, we designed a framework that uses Rudan's (2004) five rules for multicultural PR strategy. It is a contribution to the business academics as there are very few studies that directly focus on and analyze the multicultural aspects of a multinational company's PR strategy. Through our research, we found strong evidence that there is a positive relationship between the level and effectiveness of a company's multicultural PR strategy and its performance in the foreign markets. This offers some meaningful implications to the managers of the multinational corporations and those who are considering going into a foreign market for the first time. We also suggested a way of measuring the implementation of multicultural PR strategy. By applying five rules for multicultural PR strategy to Google's PR activities, it allowed us to convert qualitative information into quantitative data. This kind of tool can be helpful for multinational corporations that want to evaluate their own PR activities.

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Whole-life wind-induced deflection of insulating glass units

  • Zhiyuan Wang;Junjin Liu;Jianhui Li;Suwen Chen
    • Wind and Structures
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    • 제37권4호
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    • pp.289-302
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    • 2023
  • Insulating glass units (IGUs) have been widely used in buildings in recent years due to their superior thermal insulation performance. However, because of the panel reciprocating motion and fatigue deterioration of sealants under long-term wind loads, many IGUs have the problem of early failure of watertight properties in real usage. This study aimed to propose a statistical method for wind-induced deflection of IGU panels during the whole life service period, for further precise analysis of the accumulated fatigue damage at the sealed part of the edge bond. By the estimation of the wind occurrence regularity based on wind pressure return period, the events of each wind speed interval during the whole life were obtained for the IGUs at 50m height in Beijing, which are in good agreement with the measured data. Also, the wind-induced deflection analysis method of IGUs based on the formula of airspace coefficient was proposed and verified as an improvement of the original stiffness distribution method with the average relative error compared to the test being about 3% or less. Combining the two methods above, the deformation of the outer and inner panes under wind loads during 30 years was precisely calculated, and the deflection and stress state at selected locations were obtained finally. The results show that the compression displacement at the secondary sealant under the maximum wind pressure is close to 0.3mm (strain 2.5%), and the IGUs are in tens of thousands of times the low amplitude tensile-compression cycle and several times to dozens of times the relatively high amplitude tensile-compression cycle environment. The approach proposed in this paper provides a basis for subsequent studies on the durability of IGUs and the wind-resistant behaviors of curtain wall structures.

Damage identification in a wrought iron railway bridge using the inverse analysis of the static stress response under rail traffic loading

  • Sidali Iglouli;Nadir Boumechra;Karim Hamdaoui
    • Smart Structures and Systems
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    • 제32권3호
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    • pp.153-166
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    • 2023
  • Health monitoring of civil infrastructures, in particular, old bridges that are still in service, has become more than necessary, given the risk that a possible degradation or failure of these infrastructures can induce on the safety of users in addition to the resulting commercial and economic impact. Bridge integrity assessment has attracted significant research efforts over the past forty years with the aim of developing new damage identification methods applicable to real structures. The bridge of Ouled Mimoun (Tlemcen, Algeria) is one of the oldest railway structure in the country. It was built in 1889. This bridge, which is too low with respect to the level of the road, has suffered multiple shocks from various machines that caused considerable damage to its central part. The present work aims to analyze the stability of this bridge by identifying damages and evaluating the damage rate in different parts of the structure on the basis of a finite element model. The applied method is based on an inverse analysis of the normal stress responses that were calculated from the corresponding recorded strains, during the passage of a real train, by means of a set of strain gauges placed on certain elements of the bridge. The results obtained from the inverse analysis made it possible to successfully locate areas that were really damaged and to estimate the damage rate. These results were also used to detect an excessive rigidity in certain elements due to the presence of plates, which were neglected in the numerical reference model. In the case of the continuous bridge monitoring, this developed method will be a very powerful tool as a smart health monitoring system, allowing engineers to take in time decisions in the event of bridge damage.

대출중개 플랫폼별 고객의 채무불이행 리스크 비교 (Analysis of Loan Comparison Platform User's Default Risk)

  • 이성우;김연국
    • 한국산업정보학회논문지
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    • 제29권2호
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    • pp.119-131
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    • 2024
  • 2019년 금융위원회의 온라인 대출 중개 서비스 도입 허용에 따라 핀다와 토스같은 핀테크 대출중개 플랫폼들이 가파르게 성장하였다. 하지만 대출중개 플랫폼으로 대출을 받은 고객들은 기존의 모집법인을 통해 대출을 받은 고객들보다 채무불이행 위험도가 더 높은 것으로 보고되었다. 본 연구는 생존분석 기법을 통해 신용대출을 받기 위해 대출중개 플랫폼을 통해 대출을 받은 고객들과 모집법인을 통해 대출을 받은 고객들의 채무불이행 위험도를 비교하고 각 대출중개 플랫폼별로 고객들의 채무불이행에 영향을 주는 특성들을 비교하였다. 분석을 위해 국내 캐피털사의 고객 데이터를 활용하였으며 카플란-마이어 분석 및 AFT 모형을 활용하였다. 모집법인을 통해 대출을 받은 고객들에 비해 대출중개 플랫폼을 통해 대출을 받은 고객들은 개인사업자보다 일반 대출자의 비중이 높고 부동산을 소유하고 있을 확률이 높았으며 대출진행기간이 더 짧았다. 또한 대출진행기간 중앙값(385일)을 기준으로 채무불이행 발생 비율이 더 높았다. AFT 모형을 통해 채무불이행 발생 시기를 분석한 결과 대출중개 플랫폼은 모두 모집법인에 비해 채무불이행 발생 확률이 높은 것으로 나타났다. 또한 대출중개 플랫폼을 통해 대출을 받은 고객의 특성들이 채무불이행 발생 시기에 주는 영향은 플랫폼별로 상이하게 나타났다. 이 결과는 대출중개 플랫폼별로 고객의 리스크 차이를 고려한 맞춤형 전략이 필요함을 보여준다.

자율운항선박용 선박중심직접통신(M-S2X) 주파수 탐색에 관한 연구 (A Study on Frequency Spectrum Scanning for Maritime Autonomous Surface Ship's M-S2X (Maritime-Ship to Everything) Communication)

  • 김부영;강원식;심우성
    • 한국항해항만학회지
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    • 제47권6호
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    • pp.419-429
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    • 2023
  • 급격하게 변화하고 첨단화 되어 가고 있는 해상운송 기술의 정점은 자율운항선박이 될 것으로 예상된다. 자율운항선박에서의 다양한 서비스의 구현은 선박 중심 네트워크인 S2X 통신체계를 통해서 가능할 것이다. 하지만 기존의 통신은 서비스 트래픽 포화, 요구 기능에 부합하지 못하는 등의 문제가 있어 추가적인 통신 기술의 선제적 도입이 필요하다. 본 연구에서는 자율운항선박에 적용될 S2X 통신의 개념을 재정립하고 요구 기능을 도출하여 최종적으로 활용이 가능한 주파수를 선정하였다. 이를 위해 도출된 통신 요구 기능에 적합한 후보 주파수 군을 도출하고 전문가 합의법을 통해 최종적으로 우선 적용이 가능한 통신 주파수를 선정하였다. 향후 해당 주파수에 대해 실험을 통한 검증 등 추가적인 연구를 통해 자율운항선박 서비스 구현에 활용이 가능할 것으로 기대된다.