• Title/Summary/Keyword: service delivery system

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Development of a Delivery Workload Management System for Measuring and Balancing Standard Workload of Mailmen (집배부하량 산정 및 평준화를 위한 집배부하 관리시스템 개발)

  • Cha, Chun-Nam;Sun, Ji-Ung;Park, Moon-Sung
    • IE interfaces
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    • v.24 no.4
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    • pp.435-446
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    • 2011
  • Performance measures play a critical role in formulating mail delivery strategies and evaluating actual results. Nevertheless, the existing method and corresponding system to determine the standard workloads of mailmen is developed without careful consideration of real delivery environments and various requirements of mailmen. Hence, the current system is insufficient for optimal management of workloads and shows substantial gaps when compared to the results of actual work-site. This study considers how to improve the current workload management system of mailmen. We first performed the as-is analysis of the mail delivery service and then developed a prototype of advanced delivery workload management system. The to-be system consists of five subsystems which can be grouped into three categories; master data management, workloads management, performance analysis. Our results can be a valuable guide for the development of real system for measuring and balancing the workloads of mailmen.

A Study for Establishing the Housing Welfare Delivery System in Incheon (주민자치센터의 주거복지 전달체계 구축 연구 - 인천시를 중심으로 -)

  • Park, Nam-Hee;Choi, Jae-Soon
    • Journal of the Korean housing association
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    • v.20 no.1
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    • pp.123-132
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    • 2009
  • The purpose of this study was to establish the housing welfare delivery system in Incheon. Documentary research and content analysis methods and survey were used in this study. Data drawn from internet homepage of each community center, gu-office and city hall in Incheon. The major results of this study are as follows. 1) Related works of housing welfare are housing welfare facility management, self helf center, support service of housing life, residential environment management 2) Housing welfare delivery system consists of city, gu-office, community center order. There are many problems that the lack of experts and department of housing welfare and inconsistent works. 3) There should be optimize the related works of housing welfare in order to increase of efficiency of works and to prevent overload to public servant. 4) Housing welfare delivery system needs to co-work through collaborative network in order to realize welfare society. And each main groups have to establish their horizontal relationships.

A Study for Establishing the Housing Welfare Delivery System in Incheon (인천시 주민자치센터의 주거복지 전달체계 구축 연구)

  • Park, Nam-Hee;Choi, Jae-Soon
    • Proceeding of Spring/Autumn Annual Conference of KHA
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    • 2008.11a
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    • pp.290-295
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    • 2008
  • The purpose of this study was to establish the housing welfare delivery system in Incheon. Documentary research and content analysis methods and survey were used in this study. Data drawn from internet homepage of each community center, gu-office and city hall in Incheon.. The major results of this study are as follows. 1) Related works of housing welfare are housing welfare facility management, self helf center, support service of housing life, residential environment management 2) Housing welfare delivery system consists of city, gu-office, community center order. There are many problems that the lack of experts and department of housing welfare and inconsistent works. 3) There should be optimize the related works of housing welfare in order to increase of efficiency of works and to prevent overload to public servant. 4) Housing welfare delivery system needs to co-work through collaborative network in order to realize welfare society. And each main groups have to establish their horizontal relationships.

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SOME CONSIDERATIONS ON ESTABLISHING DENTAL CARE DELIVERY SYSTEM AND DENTAL SPECIALTY SYSTEM IN KOREA (의료전달체계(醫療傳達體系)와 전문치의제(專門齒醫制)에 관(關)한 소고(小考))

  • Han, Young-Chul
    • Restorative Dentistry and Endodontics
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    • v.24 no.4
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    • pp.639-646
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    • 1999
  • The dental care delivery system and the dental specialty system have a very close relationship each other. Compared to Korea. Western European countries with predominant public sector in dental service have recognized merely 2 or 3 dental specialties, while North American countries with predominant private sector, 8 or 9 ones. It is desirable to adopt the dental specialty system as soon as possible in Korea to encourage scientific development in various dental specialties and qualitative advance in dental service. We, however, have to establish equitable dental care delivery system which can use limited dental resources efficiently as follows. 1. clarifying the different roles in assignments between general dentists and specialists by the amendment of the related laws such as the Medical Act and establishing the organic patient-referral system. 2. adopting the dental specialty system and expanding personnel and equipments so that the dental college hospitals, especially dental divisions of general hospitals, night function as secondary care facilities with specialties. 3. determining the size of dental specialists according to the national needs for dental specialized service's, whose number is to be not more than 10% of the total dentists. 4. transferring the function of accredating dental specialists to the efficient, self-controlled professional organization such as the Korean Dental Association rather than putting it under the governmental control. 5. conducting a comprehensive review of specialty education and practice for re-recognition, and maintaining competence of specialists by re-accredating them periodically. I expect this article to contribute to further discussion about the dental specialty system in Korea in productive and practical way. I am sure that we can Establish this system in the near future when people in every walks of life-the academic circle, the press, the authority concerned, consumer groups and the Korean Dental Association-take part in the discussion with special concern.

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대학도서관 문헌제공봉사의 현황분석과 강화방안

  • 윤희윤
    • Journal of Korean Library and Information Science Society
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    • v.29
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    • pp.27-63
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    • 1998
  • The purpose of this study is to analyze the document delivery service(DDS) of the academic libraries and suggest its improvement model in Korea. DDS means providing copies of information requests in any format and from any source. And DDS is gaining in importance as libraries turn to 'just-in-time' access rather than 'just-in-case' collection to meet user information needs. By good fortune, rising journal subscription prices, declining financial resources, canceling some of journal subscriptions, electronic transmission technologies, and the rise of commercial document delivery services have allowed libraries to begin to deliver articles to users in a much more rapid and acceptable time frame. Therefore, the library paradigm for the 2000s must be the creation of new document delivery structures which capitalize on the access tolls and structures created by librarians during the past generations. First of all, library-based document service requires a close review of existing library-to-library delivery mechanisms, application of technology to transfer of facsimiles of materials and facilitated use of existing fee-based document sources. The ideal document delivery system would feature a transparent, seamless electronic service incorporating searching and browsing identification and marking of desired items, and transmission and fulfillment of requests. And requested items would be supplied from library collection, commercial suppliers, or other sources. But the future of DDS will succeed when physical resources, policies, personnel, and practices are organized to provide timely information delivery to users.

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APPLICATION OF KOREAN TEXT-TO-SPEECH FOR X.400 MHS SYSTEM

  • Kim, Hee-Dong;Koo, Jun-Mo;Choi, Ho-Joon;Kim, Sang-Taek
    • Proceedings of the Acoustical Society of Korea Conference
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    • 1994.06a
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    • pp.885-892
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    • 1994
  • This paper presents the Korean text-to-speech (TTS) algorithm with speed and intonation control capability, and describes the development of the Voice message delivery system employing this TTS algorithm. This system allows the Interpersonal Messaging (IPM) Service users of Message Handling System (MHS) to send his/her text messages to user via telephone line using synthetic voice. In the X.400 MHS recommendation, the protocols and service elements are not specified for the voice message delivery system. Thus, we defined access protocol and service elements for Voice Access Unit based on the application program interface for message transfers between X.400 Message Transfer Agent and Voice Access Unit. The system architecture and operations will be provided.

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Route matching delivery recommendation system using text similarity

  • Song, Jeongeun;Song, Yoon-Ah
    • Journal of the Korea Society of Computer and Information
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    • v.27 no.8
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    • pp.151-160
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    • 2022
  • In this paper, we propose an algorithm that enables near-field delivery at a faster and lowest cost to meet the growing demand for delivery services. The algorithm proposed in this study involves subway passengers (shipper) in logistics movement as delivery sources. At this time, the passenger may select a delivery logistics matching subway route. And from the perspective of the service user, it is possible to select a delivery man whose route matches. At this time, the delivery source recommendation is carried out in a text similarity measurement method that combines TF-IDF&N-gram and BERT. Therefore, unlike the existing delivery system, two-way selection is supported in a man-to-man method between consumers and delivery man. Both cost minimization and delivery period reduction can be guaranteed in that passengers on board are involved in logistics movement. In addition, since special skills are not required in terms of transportation, it is also meaningful in that it can provide opportunities for economic participation to workers whose job positions have been reduced.

T-DMB Hybrid Data Service Part 2: Hybrid Service Authoring Framework (T-DMB 하이브리드 데이터 서비스 Part 2: 하이브리드 서비스 저작 프레임워크)

  • Lim, Young-Kwon;Kim, Kyu-Heon;Jeong, Je-Chang
    • Journal of Broadcast Engineering
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    • v.16 no.2
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    • pp.360-371
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    • 2011
  • T-DMB hybrid data service provides advanced data services while maintaining backward compatibility with legacy T-DMB receivers by using hybrid BIFS technology enabling distributed delivery of scene description information and object description information. This paper presents the hybrid service authoring framework implementing hybrid BIFS technology for creating contents for distributed delivery, and the results of experiments by using it. Hybrid service authoring framework is comprised of service creation system, service management system, and contents offering system. It enables the creation of combined hybrid data service and the splitting of the contents into two parts for ecah delivery network, data for broadcasting network and the data for mobile network. It also enables the managements of the contents. The feasibility of advanced data services while maintaining backward compatibility with the legacy T-DMB receiver has been proved by the contents created by using the hybrid authoring framework presented in this paper.

Maximum User Utility on Contents Delivery System with Multiple Priority Classes

  • Yamori, Kyoko;Tanaka, Yoshiaki;Akimaru, Haruo
    • Proceedings of the IEEK Conference
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    • 2002.07b
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    • pp.1113-1116
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    • 2002
  • For contents delivery systems, the service is considered in which the utility depends on each priority class. This paper deals with the multiple priority class of the contents delivery system from the viewpoint of the utility. The willingness to pay (WTP) is introduced as a measure of utility, and the optimum condition is analyzed to maximize the total user's utility. For the system with multiple priority classes, the optimum condition is given in terms of the traffic load, wating time for service for each priority class. Systems with the priority classes, 1, 2 and 3 are analyzed, and the effect of the number of priority classes is examined.

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A Method for Effective Mobile Electronic Notification Service of Private Institutions

  • Kim, JongBae
    • International Journal of Advanced Culture Technology
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    • v.10 no.2
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    • pp.194-200
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    • 2022
  • Traditionally, postal services that produce and deliver paper-based notices have been the mainstream. The reason is that it has the function of distribution and proof of delivery in the postal delivery system as well as the advantage of information delivery through postal delivery. After all, for the purpose of distribution and proof of delivery, many organizations use paper-based postal notices. However, in recent years, it has been in the spotlight to produce a paper-based postal notice as an electronic notice and deliver information to a mobile device through the Internet. In this paper, we propose a safe interworking method for user identification information required for private institutions to transmit mobile electronic notices. In order for a private institution to accurately deliver an electronic notice to a mobile service subscriber, a means to confirm whether the private institution and the mobile device subscriber are the same person is required. In the mobile electronic notification service, the connecting information provided by the personal identity proofing agency is used as a means of user identification. Connecting information is called a resident registration number on the Internet and is one-way hash information that can only be created by the personal identity proofing agency designated by the government. In order to transmit a mobile electronic notice, it is necessary to share connecting information for the same user identification between the institution that requests the sending of the electronic notice and the institution that processes the sending of the electronic notice. Connecting information is personal information that can uniquely identify a user, and if it is disclosed, damage such as personal information infringement may occur. As such, it is necessary to prevent problems that may arise from misuse and abuse of connecting information as well as increase in the benefits of sending the mobile electronic notice. In this paper, a safe and effective mobile electronic notification service can be performed by suggesting a method for safe interworking of information related to the mobile electronic notification service.