• 경영과정보연구
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• 제30권3호
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• pp.191-215
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• 2011

소매서비스업은 고객서비스의 제공을 통해 차별화를 시도하면서도 서비스의 생산 및 전달과정에 참여하는 고객의 행동을 관리할 필요가 있다. 소매서비스업에서 고객참여행동을 적절히 활용하기 위해서는 소매서비스업에 따른 고객참여행동의 수준을 보다 면밀히 파악하고 알아야 할 필요가 제기된다. 본 연구에서는 국내의 주요한 소매서비스업을 선별하여 고객참여행동의 수준을 파악해 보고자 한다. 4가지 소매서비스업 유형(접촉의 정도와 참여행동 수준의 정도에 따라 구분된 패밀리 레스토랑, 미용서비스, 병원서비스, 교육서비스)에 따라 고객참여행동의 하위차원 (적극성, 소통성, 교감성, 순응성)이 어떤 수준의 차이를 보이는 지를 실증적으로 확인하고자 한다. 연구의 결과, 적극성과 소통성에 있어서는 소매서비스 유형별로 유의하게 차이가 있는 것으로 나타났으나, 교감성의 경우에는 집단 간의 차이가 유의하지 않았고, 순응성의 경우에는 한계수준에서 집단 간의 차이를 확인할 수 있었다. 네 가지 소매서비스 유형중 가장 고객참여행동의 수준이 높은 소매서비스는 병원서비스이며, 다음으로 패밀리레스토랑, 교육서비스, 그리고 미용실서비스로 나타났다. 이로써, 본 연구는 소매서비스업 유형에 따라 고객참여행동의 내용과 양이 다르다는 것을 실증하였으며, 소매서비스업 유형별 고객참여행동의 수준을 확인하고 이를 고객참여행동 유도전략에 활용할 수 있는 계기를 마련하였다.

• 한국조리학회지
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• 제9권2호
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• pp.44-63
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• 2003

This study is about internet marketing of family restaurant through marketing mix and we found out the way which can make to activate by means of analysis of family restaurant's homepage. This study was done as following precedure. First, we've compared between characteristic was based on contents distinctive quality of family restaurant's homepage through the marketing mix. And in the next step, we've compared and ana lysed homepage of family restaurant which was chosed by the internet surfing. In the last, we evaluate strategy of marketing mix which is going well in the each field of business and then research of the way can improve internet-marketing. We draw the findings which is seperated by goods, price, promotion, distribution, other service according to marketing constituents. As a result of study, it is found that each company has given much more weight on some part in internet marketing's field of activity. In general, they put an emphasis on activity of goods and promotion. On the other hands they don't consider prices and delivery to be important compared with other parts. One of the most important things about internet-marketing is that fast and exact feedback and community makes each firm to be able to help to communicate with customer. It's like off-line-restaurant make use of free-coupon and an anniversary service.

• 한국사회복지학
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• 제47권
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• pp.310-333
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• 2001

The purposes of this research were 1) to investigate the characteristics of the meal service participants; 2) to evaluate the food service utilization of the elderly; 3) to identify major factors that affect food service satisfaction of the participants in Chungchongbuk-Do. For doing this, 309 subjects were selected and the survey research method was adopted. The characteristics of the meal service participants were similar to the characteristics of general elderly population in Korea. The public assistant recipients were under representative in this sample, that is, most of elderly people who participated in meal service consisted of non public assistant recipients. It meant that meal service was not provided to low-income elderly people. The health status of the elderly people was stable to be able to attend to the meal service organizations. The most important reason to use a meal service was to see their friends. It showed that meal services played an important role to provide support systems to the elderly people in community. Thus, meal services should be provided to the elderly people with social services. In order to analyze the factors influencing food service satisfaction, multiple regression analysis was employed. The results showed that physical activity, contact with friends who met in meal service program, and the number of social services were the important variables to predict meal service satisfaction in this study. These findings contributed to a better understanding of developing a meal service planning. Several improvement strategies were recommended to provide effective meal services. First, socio-economical characteristics of the elderly should be considered to provide appropriate services. Second, meal services should be provided to the elderly people with social services. Third, home delivery meal services should be available to the home-bound elderly.

• 재활복지
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• 제21권3호
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• pp.107-127
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• 2017

본 연구의 목적은 독일과 일본의 재활체육 서비스 지원체계를 분석하여 한국에 적용 가능한 지역사회 기반의 장애인 건강권 확보를 위한 재활체육 서비스 지원방안을 제시하는 것이다. 이 연구를 위해 문헌 검토 및 일본을 직접 방문조사하여 재활체육의 운영 배경 및 발전 상황, 개념 및 범위, 대상, 서비스 전달과정, 제공기관, 제공인력 그리고 재원 등에 대한 내용분석을 하였고, 이를 근거로 우리나라에 정책적 시사점을 다음과 같이 제안하였다. 첫째, 재활체육의 개념과 범주가 점차 확대되고 있다. 독일과 일본은 처음에는 의료적 재활을 목적으로 상이군인 등을 대상으로 재활체육이 시작되었으나 시간이 지날수록 재활체육의 중요성이 강조되면서 장애를 예방하거나 장애로 인한 2차 질병을 예방하는 차원으로 대상자들이 점차 확대되고 있다. 둘째, 재활체육이 실시되기 위해서는 의료, 복지, 장애, 운동처방 등의 전문지식을 가지고 있는 인력이 필수적이며 독일과 일본에서는 이들을 전문적으로 양성하고 있다. 셋째, 독일과 일본에서는 재활체육 제공기관을 특별히 한정짓고 있지 않고 제공기관에 재활체육을 지도할 지도자가 배치되어 있는 것을 강조하면서 장소기반이 아니라 인력기반의 재활체육 서비스로 나아가고 있다. 넷째, 재활체육 단순한 의료적 프로그램이나 스포츠 중심이 프로그램이 아니라 질병 중심의 장애유형별 체계화된 프로그램이 필요하다. 마지막으로 이용자 중심의 서비스 전달과정이 마련되어야 한다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제7권11호
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• pp.2839-2852
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• 2013

Context-awareness is an essential part of ubiquitous computing, and over the past decade video based activity recognition (VAR) has emerged as an important component to identify user's context for automatic service delivery in context-aware applications. The accuracy of VAR significantly depends on the performance of the employed human body segmentation algorithm. Previous human body segmentation algorithms often engage modeling of the human body that normally requires bulky amount of training data and cannot competently handle changes over time. Recently, active contours have emerged as a successful segmentation technique in still images. In this paper, an active contour model with the integration of Chan Vese (CV) energy and Bhattacharya distance functions are adapted for automatic human body segmentation using depth cameras for VAR. The proposed technique not only outperforms existing segmentation methods in normal scenarios but it is also more robust to noise. Moreover, it is unsupervised, i.e., no prior human body model is needed. The performance of the proposed segmentation technique is compared against conventional CV Active Contour (AC) model using a depth-camera and obtained much better performance over it.

• 시큐리티연구
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• 제55호
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• pp.169-192
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• 2018

이 연구에서는 잉글랜드와 웨일즈의 '2011년 경찰 개혁 및 사회적 책임에 관한 법'과 관련된 최근 경찰 개혁 전략을 평가하였다. 경찰 개혁 전략 중 가장 중요한 변화는 지역치안위원장에게 경찰인력 운용뿐만 아니라 관할 지역의 범죄를 줄이는 책임도 부여하였다는 것이다. 이로 인해 지역치안위원장은 지방 정부 및 지역 안전 파트너십과도 긴밀히 협력해야 하며, 그 전신인 지방경찰위원회보다 보다 많은 임무와 큰 권한을 갖게 되었다. 이 연구는 또한 지역 경찰 지휘관을 대상으로 한 설문 조사를 통해 범죄의 성향과 정도를 평가하고자 하였다. 이 설문 조사는 강력 범죄보다는 사소한 범죄 및 반사회 범죄로 인한 치안수요가 급증한 것을 보여주었다. 지역치안위원장 제도의 도입은 경찰의 우선순위가 대중의 우선순위와 점차 일치하고 있으며, 반사회적 행동이 이제는 일반적 범죄보다 주민들의 삶에 더 큰 영향을 미치고 있다는 것을 의미한다. 그리고 이 연구는 윈저리뷰(Winsor Review) 이후에 경찰 연봉, 연금 및 근무 조건에 대한 변화도 조명하고 있다. 또한, 이러한 변화가 경찰 조직 내에서 경찰관들의 사기와 전문적인 동기에 미치는 영향을 살펴보았다. 현재의 영국 정부 정책으로 인해 점점 더 많은 수의 경험 많은 경찰관들이 경찰 조직을 떠나고 있고, 이로 인해 궁극적으로 전략적 긴급 서비스로서 치안서비스의 장기적인 탄력성이 약해질 수 있다는 점을 논의하였다.

• 한국식생활문화학회지
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• 제37권3호
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• pp.265-277
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• 2022

This study investigated alterations in the health behaviors and eating habits due to the coronavirus disease 2019 (COVID-19) pandemic. An online survey was administered to 270 university students from September 22, 2021 to October 26, 2021. While the frequency of eating at home had increased during the COVID-19 pandemic compared to before the pandemic, there was a decrease in the frequency of eating out, drinking, and eating vegetables. However, the frequency of eating delivery, takeout, and convenience foods and the utilization of online shopping and delivery apps had considerably increased. In addition, when selecting menus, considerations of health, hygiene, and convenience were more important during the COVID-19 pandemic than before the COVID-19 pandemic. Physical activity more than 3 days a week had decreased, whereas sedentary time showed a proportionate increase. The percentage of people who perceived their health status to be worsening was determined to have increased during the COVID-19 pandemic. To prepare for the era of infectious diseases, future research needs to identify health behaviors and dietary problems by administering surveys that include a large sample size and participants of various ages. Moreover, health promotion and nutrition management plans should be prepared accordingly.

• 간호행정학회지
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• 제5권2호
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• pp.389-400
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• 1999

The purpose of this study is to examine a possibility of applying the ABC system to analyze the cost of nursing service on one obstetrics and gynecology (OB/GYN) unit in a major medical center. The activities of nurses on an OB/GYN unit were analyzed for 4 days for 96 hours. 2 week days and 2 days on weekend. Total cases included in the study were activities of 12 charge nurses and 12 staff nurses. Activities were categorized into direct and indirect activities in order to calculate the cost of activities. Nursing activities were defined multidimesionally in order to utilize the ABC system. The 60 nursing activities were classified into the direct nursing activities and the indirect nursing activities based on a literature review, interview, and survey results. The direct activities were further categorized into the single nursing activities and the multiple nursing activities. The indirect activities were classified into the indirect nursing service activities and the general management activities. The major findings of this study were as follows : 1. There were differences in activities according to the positions and duties of the nurses. The charge nurses mostly performed the indirect nursing service activities and the general management activities. Almost all of their indirect nursing activities spent on each patient were similar. The staff nurses performed the single nursing activities and the multiple nursing activities. 2. The activities of staff nurses included medication, patient assessment, rounding and organizing the unit. patient education, nursing treatment, admission and discharging of patients. There was no differences in types and amount of time spent between the nurses on day-time duty and evening-time duty, but the patient assessment activity increased during the night-time. 3. The cost of post partum nursing services for women who had a normal vaginal delivery using the ABC system included the cost incurred by direct nursing activities provided by the staff nurses (85.9%), indirect nursing activities incurred by the staff nurses(19.0%) and the nursing activities by the charge nurses and the head nurse(14.1%). The ABC system is a relatively new method of cost analysis. The results of this study can provide the nursing and hospital managers with useful information on cost control. It is suggested that more studies should be done using the ABC system and extend the scope of studies to include value analysis to aid the Activity-Based Management(ABM) and/or the reengineering of hospital process.

• 정보보호학회논문지
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• 제22권4호
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• pp.923-939
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• 2012

정보사회에서 시민들이 정상적인 경제적 활동이나 공공서비스를 제공받기 위해서 개인정보는 보호되어야 한다. 이러한 개인정보에 대한 보호를 통해서 공공부문과 민간부문은 각 부문의 정상적인 활동이 가능하기 때문이다. 국가는 개인정보보호를 위해 관련 법률과 전담조직을 활용하여 개인정보보호정책을 펴고 있다. 본 논문에서는 우리나라의 개인정보보호정책과 해외 주요국가의 개인정보보호정책에 대한 비교연구를 통하여 국가별 개인정보보호정책의 현황을 분석하고 개인정보보호를 강화하기 위해 필요한 정책적 과제를 살펴보도록 하겠다.

• 지역사회간호학회지
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• 제22권3호
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• pp.333-341
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• 2011

Purpose: The purpose of this study was to analyze married immigrant women's utilization of health care and their demand for public health care services. Methods: This study was conducted through descriptive survey with 102 married immigrant women in 2 cities, and survey was done from November, 2010 to May, 2011. Results: The results were as follows. Of respondents, 70% were using medical services in Korea and only 38.2% of them were satisfied with services. Major difficulties in using health care services were 'access problem' (35.7%), 'communication problem' (27.7%), and 'medical cost' (19.8%). The respondents' main sources of health information were family (56%), health care center (15%). The types of health information and education demanded by respondents were children's health care (22.1%), pregnancy and delivery (21.1%), and common disease care (20.0%). The most wanted services from public health care institutions were vaccination (24.5%), health promotion (21.5%), and leisure activity programs (20.6%). There was a statistically significant difference in period of immigration and public health care demands. Conclusion: For married female immigrants, it is recommended to provide tailored public health care services such as outreach service and visiting nursing care service, and to set up different language signs for common disease patients.