• Title/Summary/Keyword: service channel

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An Analysis on the Demand Characteristics of DMB Services (DMB(Digital Multimedia Broadcasting) 서비스의 수요특성 분석)

  • Kim Yong-Kyu;Shim In-Soo;Yoon Choong-Han
    • Journal of Korea Technology Innovation Society
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    • v.8 no.3
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    • pp.911-931
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    • 2005
  • This paper analyzes the demand characteristics of DMB services using survey data. According to a Logit analysis, the willingness to adopt the services is higher if the would-be user is male, is better informed with the service, is watching TV longer, and is spending more for the telecommunications services. And the survey results tell us that for the stimulation of the service, efforts should be made to increase the level of public awareness of the services. The survey response from the would-be DMB users shows that the respondents who value the nationwide coverage and the numbers of channel are more inclined to use the satellite DMB service. On the other hand, the service charge and the availability of the terrestrial broadcasting channel for the time being does not seem to influence the intention of using the terrestrial DMB service. It could be interpreted that the potential user are deciding whether to use the service more by the quality and contents of the service rather than by the cost of the service.

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Multi-Channel/Radio based CAC Mechanism for Wireless Ad-hoc Networks (무선 애드혹 통신망용 멀티 채널/라디오 기반 호접속 제어 메저니즘)

  • Ko, Sung-Won;Kang, Min-Su;Kim, Young-Han
    • Journal of KIISE:Information Networking
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    • v.34 no.5
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    • pp.396-404
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    • 2007
  • In this paper, an Ad-hoc Routing Protocol which works in wireless Ad-hoc communication networks with multiple radios and multiple channels, and controls call admission based on bandwidth measurement is proposed. Unlike the conventional Ad-hoc node with a single radio using a single channel, an Ad-hoc node of the protocol proposed, MCQosR(Multiple Channel Quality of Service Routing), has multiple radios and uses multiple channels, which makes full duplex transmission between wireless Ad-hoc nodes, and reduces the intra interference on a route. Also, a fixed channel only for reception at each node enables the measurement of the available bandwidth, which is used to control the call admission for QoS provision. The performance of MCQosR is verified by simulation.

A Study on Feasibility of Dual-Channel 3DTV Service via ATSC-M/H

  • Kim, Byung-Yeon;Bang, Min-Suk;Kim, Sung-Hoon;Choi, Jin-Soo;Kim, Jin-Woong;Kang, Dong-Wook;Jung, Kyeong-Hoon
    • ETRI Journal
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    • v.34 no.1
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    • pp.17-23
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    • 2012
  • This paper analyzes the feasibility of a new 3DTV broadcasting service scenario via Advanced Television Systems Committee Mobile/Handheld (ATSC-M/H). We suggest a dual-channel system in which a left-view image is encoded by MPEG-2 with HD quality and a small-sized right-view image is encoded by AVC. Also, the left view is transmitted through ATSC main channel and the right view is transmitted through ATSC-M/H channel. Although the transport stream formats of two channels are different from each other, we demonstrate that it is possible for the ATSC 2.0 decoder to synchronize the display of the left and right views when both encoders use a common wall clock and time stamp. We also propose a program specific information descriptor which guarantees full compatibility with the conventional 2D HDTV and emerging mobile TV services. Finally, we provide the results of subjective visual quality assessment of the proposed system in support of its 3DTV service quality.

Analysis for Channel Change Minimization Scheme of Mobile IPTV Service in LTE-Advanced Systems (LTE-Advanced 시스템에서 모바일 IPTV 서비스 채널 변경 최소화 방법에 대한 분석)

  • Lee, HyeungWoo;Jeong, Jongpil
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.15 no.2
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    • pp.77-85
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    • 2015
  • This paper presents our performance evaluation after the way of minimizing waiting times between channel switching for eMBMS(evolved Multimedia Broadcast/Multicast Services) technique in LTE-Advanced systems. Existing composition of MBMS using IGMP(Internet Group Management Protocol) transfers the data with Multicast from BM-SC(Broadcast Multicast Service Center) to eNB(evolevd Node B) and with Broadcast from eNB to UE(User Equipment). Therefore, in case of channel switching, IGMP Join report should be transferred to BM-SC and then wait user's contents to be retransferred from eNB. To achieve this, Subscriber Channel technique of priorities is used for minimizing waiting times between channel switching as UE broadcasts favorite channels in advance.

Customer Experience and Repurchase Intention in Multi-Channel: Customer Satisfaction as Mediating Variable

  • MUSTIKASARI, Anita;KRISNAWATI, Maria;SUTRISNO, Endro
    • The Journal of Industrial Distribution & Business
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    • v.12 no.3
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    • pp.7-19
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    • 2021
  • Purpose: This study aims to examine customer experience toward repurchase intention in offline and online stores and discuss customer satisfaction as a mediator variable. Research design, data, and methodology: This study investigates customer experience that consists of product, customer service, staff service, shopping environment and shopping procedure toward customer satisfaction using Regression Linear. This study also measures customer satisfaction as a mediated variable in the relationship between customer experience and repurchase intention using Sobel Test. Results: Almost all of the customer experience hypothesis is significant toward customer satisfaction, shopping process experience in the context of the online channel to customer satisfaction is not significant. We also found that customer satisfaction can be mediated variable in customer experience toward repurchase intention. Conclusions: Retails who want to make customers feel satisfied to have to make sure that have good resources in improving the product, the customer service is easy to contact to find the solution over customer problem in purchasing product, also develop the staff member skill in functional product knowledge, presentations, and communicating with customers online or offline, the retailer has to create enjoyment and pleasurable customer emotion through the shopping environment and also give seamless shopping experience to their customer in two-channel.

SWITCH: SDN-WLAN Integrated Handover Scheme for QoS-Guaranteed Mobile Service

  • Kim, Youngjun;Kyung, Yeunwoong
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.16 no.11
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    • pp.3680-3693
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    • 2022
  • The handover procedure of IEEE 802.11 wireless local area networks (WLANs) introduces significant delay, which can degrade the quality of service (QoS) especially for delay-sensitive applications. Although studies have been conducted to support handover in SDN-based WLAN, there is no research to reduce the channel scanning procedure that takes up the most delay time in the handover process. The channel scanning procedure is essential to determine the appropriate access point (AP). To mitigate this problem, this paper proposes a SWITCH: SDN-WLAN integrated handover scheme for QoS-Guaranteed mobile service. In SWITCH, each AP periodically broadcasts beacon frames through different channels in a predetermined order that includes the operating channel information of the AP. This allows mobile stations (MSs) to receive the beacon frames of nearby APs, and therefore they can determine the appropriate APs for handover without the channel scanning procedure. By reporting the information of the newly moved AP to the SDN controller, a flow rule is installed in advance to provide fast handover, and packet loss is reduced by buffering data destined for MS. In addition, the proposed scheme can adaptively operate SWITCH to consider the user location and QoS requirement of flow to save radio resource overhead. Performance evaluation results demonstrate that SWITCH can reduce the handover delays, flow table utilization ratio and radio resource overhead while improving the network throughput.

The Impact of Click and Collect's Service Quality on Customer Emotion and Purchase Decision: A Case Study of Mobile World in Vietnam

  • Le, Quang Hung;Nguyen, Luu Thanh Tan;Pham, Ngoc Tram Anh
    • The Journal of Asian Finance, Economics and Business
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    • v.6 no.1
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    • pp.195-203
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    • 2019
  • The study aims to identify Service Quality factors that affect purchase decision on Click and Collect service through the mediating variable of customer emotions at Mobile World stores in Ho Chi Minh City. This study employs a mixed methods research design. Data were collected through online self-completion questionnaire distributed to 316 customers who used to experience Click and Collect service at the Mobile World stores in Ho Chi Minh City, Vietnam. The theoretical model was tested through two-stage regression analysis (PATH model). The findings show that factors of service quality such as Reliability, Responsiveness, Assurance, Empathy, Tangibility, and Emotions affect the decision to purchase online and receive products directly at Mobile World stores in Ho Chi Minh City. Responsiveness and Assurance have a significant positive impact on the customer's emotions. Consequently, these factors should be considered and addressed when conducting multi-channel services. Obviously, employees must first be trained to be able to deliver the promise of the retailer to their customers. Based on the results of the study, the authors provide managerial implications for retailers in Vietnam in the multi-channel retail environment to develop Click and Collect at retail stores across the country and the world.

The Factors Influencing on the Channel Satisfaction and Channel Preference of the Mobile Commerce (모바일 상거래의 채널만족과 채널선호에 영향을 미치는 요인)

  • Jang, Sung-Hee;Kim, Yong-Soo
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.10 no.12
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    • pp.3775-3781
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    • 2009
  • This aims of this study is to examine the factors influencing on the channel satisfaction and preference of the mobile commerce. This model tests various theoretical research relating to technology acceptance model(TAM), transaction cost theory and service quality. The model is tested Structural Equation Modeling(SEM) using AMOS 7.0 analysis on the sample collected from 320 respondents. The result of hypothesis testing is as follows. First, usefulness, asset specificity, uncertainty, trust and responsiveness were influenced by channel satisfaction. Second, channel satisfaction was influenced positively by channel preference.

A study on the interference on FM Radio channel from DRM+ signal (DRM+에 의한 FM 라디오 방송채널의 간섭 연구)

  • Lee, Sang-Woon
    • Journal of Satellite, Information and Communications
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    • v.6 no.2
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    • pp.35-40
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    • 2011
  • The purpose of this study is to know about the interference on FM Radio channel from DRM+ signal. In Korea, a data service channel, named DARC is operated by a major FM radio broadcaster which has national wide service area. Therefore, an analysis of the interference on FM radio channel with DARC data channel from DRM+, most recently developed digital radio system. Technical parameters of FM radio with DARC data channel and DRM+ system are considered for this simulation. To maintain without no interference from DRM+, FM radio channel with DARC data channel should have the power level difference over 14.7dB at 150KHz frequency distance.

Multi-channel Audio Service in a Terrestrial-DMB System Using VSLI-Based Spatial Audio Coding

  • Seo, Jeong-Il;Moon, Han-Gil;Beack, Seung-Kwon;Kang, Kyeong-Ok;Hong, Jae-Keun
    • ETRI Journal
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    • v.27 no.5
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    • pp.635-638
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    • 2005
  • Spatial audio coding (SAC) is an extremely high compact representation of encoded multi-channel audio material. This paper suggests a multi-channel audio service in the terrestrial digital multimedia broadcasting (T-DMB) system using a novel SAC tool, which is called a virtual source location information (VSLI)-based SAC tool. Intensive experiments are presented to evaluate the validity of the proposed VSLI-based SAC tool, and prototypical systems are also presented to demonstrate the reliability of the proposed multi-channel T-DMB system in real applications.

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