• 대한안전경영과학회지
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• 제12권4호
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• pp.215-222
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• 2010

This paper reviewed the relationship between organizational culture and service quality, and the moderating effect of tenure in service business. Based on the responses from 586 employees, the results of multiple regression analysis showed that rational culture and affiliation culture have positive relationships with all service quality factors. The results of moderating analysis showed that rational culture has more positive relationships with tangibleness, reliability, responsiveness, and empathy in which tenure is longer. Also progressive culture has more positive relationship with empathy in which tenure is longer.

• 산경연구논집
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• 제9권6호
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• pp.37-47
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• 2018

Purpose - In this study, the safety related tasks for low cost carriers' were examined and measures to improve them were suggested. As the air demand increases rapidly, number of passenger has mushroomed in Korea and in order to keep with the demand low cost carriers have played a role. However, low cost carriers' safety related tasks are not reliable level so far. Thus, in this study, the low cost carriers' current situations in terms of safety are investigated, especially regarding how well the ICAO's new safety policies are applied. Research design, data, and methodology - The results of the Ministry of Land, Infrastructure and Transportation' investigation are introduced and field study results are analysed. Current status of retaining experts, staffs, administrators in terms of aviation safety tasks of low cost carriers is compared to those of major airliner and low cost carriers' aviation safety culture is also analyzed by examining the systems and questioning staffs. Especially the culture regarding aviation safety is very important because the culture surrounding the safety tasks plays a major role in every respect of conducting the tasks. Results - Overall the current status of low cost carriers' aviation safety tasks is below standard. Especially retaining experts and staffs is basically below the required level. Also, system and organization to conduct safety tasks are not satisfactory. In particular, aviation safety culture is not settled to operate appropriately. Conclusions - The International Civil Aviation Organization (ICAO) and member states are continuing to launch new safety policies in response to the surging demand for air travel worldwide. The most urgent and important issue among the various safety policies is to reduce air accidents. In order to reduce the number of accidents, ICAO decided to reduce the number of accidents by using the Reactive Safety Management. ICAO has to ensure that each member country can implement proactive safety management for aviation safety. A safety management system (Safety Management System) is a system in which each member state implements a fulfillment standard. The current situation and problems of the safety management system for each airline are suggested and proposed for improvements.

• 한국의료질향상학회지
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• 제21권2호
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• pp.58-72
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• 2015

Objectives: This study was conducted as descriptive correlation research in order to survey healthcare personnel(HCP)'s awareness of patient safety culture and their recognition of standard precautions, and to examine the correlation between the two factors. Methods: The subjects were 400 HCPs including 80 doctors, 240 nurses, and 80 medical technicians from two general hospitals. The questionnaire used in the survey consisted of 9 questions on general characteristics, 44 on the perception of patient safety culture, and 21 on the recognition of standard precautions. Results: According to the subjects' general characteristics, the score was significantly higher in those aged over 40 than in those aged 30-39. In addition, it was significantly higher in managers than in practitioners, in those with work experience of less than a year than in those with 5-9 years. The score was also significantly higher in those working 8 hours a day than in those working over 10 hour a day. The number of medical accident reports according to the subjects' general characteristics was significantly larger in nurses than in doctors, in managers than in practitioners, and in those with 10 years' or longer experiences than in those with less than a year. In the awareness of standard precautions according to the subjects' general characteristics, the score was significantly higher in female workers than in male workers, and in managers than in practitioners. As a whole, the subjects' awareness of patient safety culture and their recognition of standard precautions showed a significant correlation with each other. Conclusion: From the result of this study, sufficient work force and the promotion of organizational culture for safety is needed in order to guarantee patient safety. Likewise, these results suggest that experience, job skill, and adequate working hours have a positive effect on the awareness of patient safety culture and the recognition of standard precautions.

• 한국안전학회지
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• 제37권3호
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• pp.24-33
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• 2022

Construction site fatalities accounted for 51.9% of the total fatalities recorded in 2020. It is known that the safety leadership of site managers is important in reducing occupational accidents at construction sites. According to previous domestic and foreign studies, the safety leadership role of managers has significant effects on the safety behavior and safety culture of workers. Therefore, in this study, we identified the factors affecting organizational trust, which are known to be prerequisites for building a safety culture, and sought ways to enhance organizational trust. In this study, measurement data were collected using a self-report questionnaire. A total of 4,373 copies were distributed to workers and managers of business partners who are highly likely to be exposed to occupational injuries, and 3,873 copies were used as final data for analysis, excluding insincere responses and non-responses. As a result of the study, safety leadership was found to have a positive (+) effect on organizational trust, and communication and motivation moderated the relationship between safety leadership and organizational trust. Therefore, for safety leadership to have a positive effect on organizational trust at construction sites, it is imperative that leadership participation includes communication and motivational efforts.

• 한국안전학회지
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• 제33권1호
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• pp.142-147
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• 2018

This study aims to analyze and discuss the accidents based on the level of traffic culture (LOT). In pursuing the above, LOT are divided into three categories based on the standardized index of traffic culture. Also, this study focuses on developing the accident models using GLM (generalized linear model). The main results are as follows. First, the null hypotheses that the ratios of fatal and serious injured persons (FSI) are the same over categories are rejected. Second, as the common variables, the ratio of turn signal usage and elderly population are analysed to be impacted to the ratio of FSI. Third, the traffic culture indicators among 5 accident factors which give impact to 'high level' are judged to affect the reduction of FSI. Fourth, compared to other levels, the traffic law violations among 7 accident factors of 'medium level' are estimated to influence the increase of FSI. Finally, in 'low level', the increasing ratio of traffic culture index compared to that of previous year and the number of hospital beds per person are evaluated to be significant to reducing the ratio of FSI. This study can be expected to give some policy implications to regional traffic safety policy-making.

• 한국항행학회논문지
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• 제25권5호
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• pp.327-335
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• 2021

항행안전시설은 유선통신, 무선통신, 인공위성, 불빛, 색채 또는 전파를 이용하여 항공기의 항행을 돕기 위한 시설로 악기상 상태에서도 항공기가 안전하게 운항할 수 있도록 각종 정보를 제공하는 시설이다. 항행안전시설은 항공기 운항의 모든 과정에서 이용되는 시설이며, 동 시설에 문제가 발생하는 경우 항공기 운항의 지연, 결항 발생 및 대형 항공사고로 이어져 막대한 인명과 재산피해를 불러올 수 있다. 항행안전시설 관리운영에 있어 안전문화에 대한 안전성숙도에 따라 여러 가지 성과를 가져오게 될 것이다. 본 연구의 목적은 항행안전시설의 관리 운영에 있어 안전문화에 대한 안전성숙도가 조직원 성과, 고객 성과 및 사회적 성과 등의 운영성과에 미치는 영향을 조사하는 것이다. 구조 방정식 모델을 이용하여 분석 결과를 제시하였으며, 그 의미는 결론에 제시하였다.

• 대한통합의학회지
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• 제10권3호
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• pp.161-172
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• 2022

Purpose : The study was to promote patient safety by analyzing the effect of dental hygienist's perception of patient safety culture on infection control activities. Methods : The study is based on a survey of 210 dental hygienists in total working in dental settings. To find out infection control activities according to patient safety culture awareness, there were 6 general characteristics, 3 teamwork within the department, 2 infection control systems, 4 surface management, 9 equipment washing, disinfection, and laundry management, 4 infectious wastes, and 3 personal protection phrases.The data was analyzed using the SPSS version 20.0, and p<.05 was adopted to decide on significance. Results : The longer dental hygienists have worked n the dental settings, the more active they become in infection control activities. Among the different types of dental care settings, general (university) hospitals had the largest number of infection control activities, followed by dental clinics, and network dental clinics, in descending order. The dental settings possessing a higher number of dental hygienists were found to conduct more infection control activities than other dental settings. In addition, it was found that when a dental setting adopts a patient safety policy across all the units in the hospital, more systems and procedures for patient safety tend to be established, and that stricter management response to error leads to improvement of infection control activities. Conclusion :In order to enhance infection control activities, infection control activity programs should develop and implement periodic reinforcement of infection control education. regular monitoring of infection control activities.

• 한국가스학회지
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• 제21권3호
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• pp.70-76
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• 2017

기업의 안전문화 측정에 있어 다양한 방법들이 시도되고 있으나, 평가방법에 따라 정형화되지 못한 주관적인 기준에 따른 정성적 분석결과를 도출하는 한계를 보인다. 이에, 복합발전 플랜트에 적용할 수 있는 설문지를 개발하고, 이 결과를 기반으로 시스템 다이내믹스 모델을 이용하여 평가결과의 정량화를 하였고, 다양한 시나리오를 통한 시뮬레이션을 실시하여 안전문화 측정과 함께 기업의 미래 안전문화 정책에 기준을 제시 하고자 하였다.

• Safety and Health at Work
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• 제12권1호
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• pp.20-27
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• 2021

Background: Incentive and penalty (I/P) programs are commonly used to increase employees' safety outcomes, but its influence on employees' safety outcomes is under-investigated. Moreover, under developed economies lack safety culture and there is dearth of literature focusing on empirical studies over there [1]. Based on these gaps, this study attempts to see the impact of I/P programs on safety outcomes in a developing country. Methods: The study was carried out in three stages, where Stage I revealed that selected 45 organizations were deficit of safety culture and practices, while only three firms were found good at safety practices. At Stage II, these three firms were divided in two clusters (groups), and were probed further at Stage III. At this stage group, one was manipulated by providing incentives (experimental group) and employees' responses in terms of safety motivation and performance were noticed. Results: It was observed that the experimental group's safety motivation and performance had improved (both for immediate and 1-month later performance). The results were further probed at Phase 3 (after 3 months), where it was found that the benefits of I/P programs were not long lasting and started replenishing. Conclusion: Findings of the study helped researchers conclude that safety incentives have only short-term influence on safety outcomes, while a long-term and permanent solution should be found.

• 한국병원경영학회지
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• 제11권1호
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• pp.91-109
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• 2006

This study was conducted to find out factors affecting patient safety management activities at nursing devisions of two university hospitals. The indicators of patient safety activities used in the study were selected from Hospital Survey on Patient Safety Culture which was developed by The Agency for Healthcare Research and Quality in the United States. Data were collected from 372 nurses working at inpatient wards at two university hospitals located in Seoul and Won-Ju cities through the self-administered questionnaires, and analyzed using frequency analysis, t-test, correlation, and regression analysis. The result of this study were as follows. First, The mean of patient safety management activities was 3.41 which was a little bit higher than the average level. The mean of communication within the ward was the highest, whereas that of patient safety management culture was the lowest. Second, there were significant differences in the perception of nurses on patient safety management activities in terms of the educational background, length of employment, and work hours per week. Third, three variables of communication within the unit, attitude of top management, and attitude of nurses have significant positive effects on patient safety management activities. Fourth, 37.4% of the variation in the patient safety management activities was explained by the study variables. In conclusion, hospital administration and nursing managers should make an effort to learn the knowledge of patient safety program, show their deep interest on the patient safety to the employees and motivate them to communicate effectively each other within the work unit to develop a good patient safety culture and system.