• Title/Summary/Keyword: role awareness

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Determinants of Foreign Customer's Loyalty to Korean Medical Institutions (외국인의 국내의료기관에 대한 고객충성도 영향요인)

  • Kim, Min-Sook;Bang, Ho-Yeol
    • International Commerce and Information Review
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    • v.17 no.2
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    • pp.95-120
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    • 2015
  • Under the stiff competition in the health care industry, the long run survival of medical institution depends on building up customer loyalty. The purpose of this study is to figure out the influencing factors on customer loyalty. This new model is based on Bettman(1979)'s customer purchasing decision making process(awareness-interest-final decision). The key characteristics of this model reflects the psychological change of customer purchasing decision The influencing factor at each purchasing stage must need to be identified because the inner decision making process is generally carried out by multistage. In this respect, this study shows the brand awareness of hospital plays an important role at the first stage. In a second stage, the servciescape and service quality of hospital must be considered. Finally, customer's perceived value is adopted. By using a sample of 116 Chinese tourists, this study empirically examines the influencing factors of customer loyalty. The results that the brand awareness and perceived value have a positive effect on customer loyalty.

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A Study on the Relationship between Awareness of Gender Equality and Practice of Housing Education Contents in University Students (대학생의 양성평등의식과 주생활 교육내용 활용도의 관련연구)

  • Kwark, Kyoung-Sook;Han, A-Reum
    • Korean Journal of Human Ecology
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    • v.16 no.6
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    • pp.1269-1278
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    • 2007
  • The purpose of this study was to investigate the relationship between the awareness of gender equality and practice of housing education contents in Technology Home Economics Subject of university students. Subjects were 488 university students located in JunBuk province. In this statistical analysis, SPSS 11.5 for Windows program was utilized to analyze frequency, t-test, one-way Anova, Duncan test, Ward's method, Pearson's correlation coefficient. The results of this study were follow: First, the university student's gender equality appeared a little above the middle level. Female student's gender equality was higher than male. Second, the university students' practice of housing education contents appeared at the middle level. Male students appeared to be higher than female at 'support and repair of housing' unit. Third, the higher university students have awareness of gender equality, the better they practice of housing education contents. Group one recording where the gender equality is high 'Living quarter application', 'Indoor environment and equipments' units the practice of housing education contents was high. Forth, correlation of variables differed significantly between university students' practice of housing education contents and the awareness of gender equality. As a conclusion, university students' awareness of gender equality play an important role in practice of housing education contents in their real life. These results should be provide fundamental information for improving of housing education contents in Technology Home Economics Subject.

Awareness of Agricultural Technology Center's Role and Function in Urban and Rural Complex City - Focusing on Comparison of Awareness between Agriculturalist and Nonagriculturalist - (도농복합시 농업기술센터의 역할 및 기능에 대한 인식 연구 - 농업인과 비농업인의 인식 비교를 중심으로 -)

  • Choi, Soo-Ho;Lee, Seung-Hyun;Kang, Eun-Jee;Kim, Young-Geun
    • Journal of Agricultural Extension & Community Development
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    • v.22 no.1
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    • pp.79-92
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    • 2015
  • Agricultural Technology Center is an education center to provide agriculturalists with information and technology related with agriculture. As domestic and international environment of agriculture and rural area is changing, functions and roles of Agricultural Technology Center are evolving according to stream of times. In 1995, a new urban and rural complex city was created for symbiotic relationship between city and rural area, As a result, user group of Agricultural Technology Center expanded to nonagriculturalists. Though the change of agricultural extension service is necessary to perform extended functions of rural area and to satisfy needs of new group of users, it is difficult to find enough studies on new functions and roles of Agricultural Technology Center to manage the service change. Therefore, this study is aimed to suggest new functions and roles of Agricultural Technology Center according to stream of times. This study were surveyed through questionnaire targeting users of Namyangju Agricultural Technology Center to compare user group awareness of Agricultural Technology Center in urban and rural complex city. According to this study result, while main purpose of agriculturalists' visiting at Agricultural Technology Center was participating in education programs related with agriculture. In contrast, nonagriculturalists usually visited the center for agricultural understanding, leisure activities, and children education, participating in field work programs. From the survey result of required functions of the center, it was revealed that nonagriculturalists expected urban agriculture, research for living improvement in rural area, adjustment education for returning farmer, and function of farming promotion, comparing agriculturalists. It is verified that this difference of user group awareness reflects the necessity that Agricultural Technology Center should change services and accept increasing use of nonagriculturalists with new functions and roles.

Awareness of periodontal diseases and implant management among implant wearers (임플란트 보유자의 치주질환 및 임플란트 관리에 대한 인식)

  • Kang, Boo-Wol;Lee, Sun-Mi
    • Journal of Korean society of Dental Hygiene
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    • v.12 no.4
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    • pp.759-770
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    • 2012
  • Objectives : The purpose of this study was to examine the awareness of implant wearers about periodontal diseases and implant management, which were closely linked to implant durability, in an effort to obtain information on the right directions for oral health education related to implant self-care and specialized care. Methods : The subjects in this study were 217 patients who wore implant and visited 14 different dental hospitals and clinics in the metropolitan area. After a questioaire survey was conducted and collected data were analyed by the statistical package SPSS 18.0. Results : As for the awareness of the subjects on the regeneration of alveolar ridge by general characteristics, there were statistically significant intergroup gaps according to the number of possessed implant, implant satisfaction and subjective gingival health status(p<0.05). Regarding their awareness of implant durability by general characteristics, there were statistically significant gaps according to the number of possessed implant and oral health education experience(p<0.05). Concerning their awareness of the cycle of regular implant checkup by general characteristics, there were statistically significant gaps according to occupation, subjective gingival health status and oral health education experience(p<0.05). Conclusions : The above-mentioned findings suggest that in order to ensure the long-term safe maintenance of implant, the way of looking at periodontal diseases and implant management should be changed. Specifically, more intensive oral health education should be provided for implant wearers to be aware of the importance of self-care and specialized care to change their oral health behavior, and clinical dental hygienists should improve their role performance to make it happen.

Design of Location and User Status Awareness Service Architecture Based on Opportunistic Computing with Ad-hoc Nodes (Ad-hoc 통신 노드를 이용한 기회 컴퓨팅형 위치인식 및 상황인지 서비스 구조 설계)

  • Kim, Tae-Hyon;Jo, Hyeong-Gon;Jeong, Seol-Young;Kang, Soon-Ju
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.35 no.12B
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    • pp.1199-1210
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    • 2010
  • In recent years opportunistic computing has gained popularity in Ad-hoc network research area and it is highly required to research for actual services and related requirements. In this paper we summarized a virtual opportunistic service that is named "Children Care System" and proposed an Ad-hoc communication node (uMobile) that is connected with cellular phone and a sensor node (uClo) which is embedding into clothes. uMobile can support cellular phone communication and Ad-hoc communication and uClo can be embedded into clothes and recognize the user status using multiple sensors. In this paper we implemented the location awareness and user status awareness services using uMobile and uClo. We also tested them in indoor situation and showed the result. We expect that our research can play a significant role to inspire another various opportunistic computing services.

The Role of China Douyin Short Video App During COVID-19

  • Zhou, Yaqi;Lee, Jong Yoon;Liu, Shanshan;Fan, Hao
    • International Journal of Contents
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    • v.18 no.2
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    • pp.1-17
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    • 2022
  • As of September 2021, COVID-19 is still seriously impacting people globally. To better control the epidemic, the Chinese government adopted a nationwide quarantine policy at the early stage of the discovery of COVID-19, which has significantly changed people's production and life. China's Douyin app (International version: TikTok) is an extremely influential entertainment and social tool. During COVID-19, a large number of short videos about COVID-19 appeared. Publishers included government agencies, professionals, and self-media. The content released has made Douyin a tool for people to receive COVID-19 information in addition to entertainment and social functions. This is a quantitative study. By exploring the impact of the Douyin app on Chinese college students during COVID-19, this study provides suggestions from the level of social media such as TikTok to enable Korea's epidemic prevention to be more effective. This study established variable questions such as Douyin's information perceived value, information usage channels, information awareness, anti-epidemic policy attitude, trust of public institution and preventive behavioral intention, and conducted a questionnaire survey. Using SPSS to analyze the obtained data, this study found that: 1. The short video information usage channels about COVID-19 in Douyin have a positive impact on the audience's information awareness; 2. The information perceived value in Douyin has a positive impact on the audience's information awareness; 3. Information awareness and trust of public institution in Douyin have a positive impact on the audience's anti-epidemic policy attitude; 4. Information awareness and trust of public institutions in Douyin have a positive impact on the audience's preventive behavioral intention; 5. The audience's anti-epidemic policy attitude has a positive effect on preventive behavioral intention.

Care workers' practices in oral healthcare for the elderly : mediating role of elderly oral healthcare education and behavioral needs (요양보호사의 노인 구강건강관리 실천도 연구 : 노인 구강건강관리 교육과 행위 필요도의 매개효과)

  • Sang-Eun Moon;Jin-Ju Yang;You-Jin Choi
    • Journal of Korean society of Dental Hygiene
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    • v.24 no.1
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    • pp.57-67
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    • 2024
  • Objectives: This study aimed to assess the impact of care workers' knowledge of elderly oral health, education on elderly oral healthcare and behavioral needs, awareness of elderly oral healthcare, and actual practices in elderly oral healthcare. Furthermore, it explores the mediating effects of elderly oral healthcare education and behavioral needs on the relationship between awareness and practice. Methods: Data were collected from October 11 to December 29, 2023, from 172 certified care workers employed in nursing hospitals and other workplaces. For analyzing the data, t-test, one-way ANOVA, Pearson's correlation, and hierarchical regression were conducted using SPSS Statistics 21.0. Results: Elderly oral health knowledge, education and behavioral needs, awareness, and practice were significantly higher among: those aged 51 years and older, female, primarily working in nursing hospitals, with a total career span of 10 years, higher job satisfaction, in organizations prioritizing elderly oral healthcare, and with superior education in elderly oral health. Elderly oral healthcare education and behavioral needs had partial mediating effects on the relationship between care workers' awareness and practice of elderly oral healthcare. Conclusions: The current practices and challenges in care workers' oral healthcare for the elderly will be analyzed, and recommendations and strategies for improving practices will be formulated.

Role Expectations and Cooperation of Staff Nurses and Clinical Research Nurses who take care of Clinical Research Patientser (임상연구환자를 돌보는 병동간호사와 임상연구간호사의 역할기대와 협력 인식)

  • Lee, Hye-Young;Kim, Sanghee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.6
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    • pp.420-430
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    • 2021
  • This was an investigative study to identify the role expectations for clinical research related tasks that ward nurses can participate in and the awareness of cooperation between ward nurses and clinical research nurses (CRNs) and the obstacles for the same. The subjects were 66 ward nurses and 65 CRNs. The data were analyzed using descriptive statistics, the two-sample t-test, and the 𝑥2 test on SAS 9.3. As a result of this study, 4.56±0.41 ward nurses and 3.83±0.60 CRNs were found to have high role expectations of each other and statistically significant role expectations for ward nurses (p<.001). Significant differences were seen in the five categories of cooperation recognition between the two groups. Among the factors for cooperative disabilities, excessive work and lack of awareness of clinical research were ranked high. High role expectation becomes an element of role conflict. To organize the role of ward nurses and clinical research nurses in the new clinical research nursing work, procedures, establishing of effective practices, and the proper operation of an official system are expected to be necessary. To promote cooperation between the two groups, a culture of mutual trust and cooperation should be formed to enable each group to think of the other as partners and to recognize their expertise.

Relationships among Brand Equity Components: An Exploratory Study of the Moderating Role of Product Type (품패자산조성부분간적상호관계(品牌资产组成部分间的相互关系): 관우산품충류조절작용적탐색연구(关于产品种类调节作用的探索研究))

  • Moon, Byeong-Joon;Park, Won-Kyu;Choi, Sang-Chul
    • Journal of Global Scholars of Marketing Science
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    • v.20 no.1
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    • pp.98-109
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    • 2010
  • Research on the construction, measurement, and management of brand equity has been extensive since David A. Aaker(1991) and Kevin Lane Keller(1993) first advanced the concept. Recently, much attention has been devoted to the components of brand equity: brand awareness, perceived quality, brand image, and brand loyalty. This study explores the relationships among these components, focusing particularly on the moderating role of product type (utilitarian vs. hedonic) in their causal relationships. A model to study the relationship among components of brand equity, particularly the moderating role of product type, is featured in Figure 1. The hypotheses of the study are proposed as follows: that consumers' brand awareness has a positive influence on brand loyalty and brand image; that consumers' perceived quality has a positive influence on brand loyalty and brand image; that consumers' brand image influences brand loyalty positively; and that relationships among components of brand equity will be moderated by product type. That is, in the case of utilitarian products, the impact of perceived quality on brand loyalty will be relatively stronger, whereas with hedonic products the impact of brand image on brand loyalty will be relatively stronger. To determine the products for the study, a pre-test of 58 college students in the Seoul metropolitan area was conducted based on the product type scale. As a result, computers were selected as the utilitarian product and blue jeans became the hedonic product. For each product type, two brands were selected: Samsung and HP for computers, and Levis and Nix for blue jeans. In the main study, 237 college students in the metropolitan area were surveyed to measure their brand awareness, perceived quality, brand image, and brand loyalty toward the selected two brands of each product type. The subjects were divided into two groups: one group (121 subjects) for computers, the other (116 subjects) for blue jeans. The survey questionnaires for the study included four parts: five questions on brand awareness and four questions each on perceived quality, brand image, and brand loyalty. All questions were to be answered using 7-point Likert scales. The data collected by the survey were processed to assess reliability and validity, and the causal relationships were analyzed to verify the hypotheses using the AMOS 7 program, a tool for analyzing structural equation modeling. A confirmatory factor analysis assessed the appropriateness of the measurement model, and the fit indices denoted that the model was satisfactory. The relationships among the components of brand equity were also analyzed using AMOS 7. The fit indices of the structural model denoted that it was also satisfactory. The paths in the structural model as will be seen in Figure 2 show that perceived quality affects brand image positively, but that brand awareness does not affect brand image. Moreover, it shows that brand awareness, perceived quality, and brand image are positively related with brand loyalty, and that this relationship is moderated by product type. In the case of utilitarian products, perceived quality has relatively more influence on brand loyalty. Conversely, in the case of hedonic products, brand image has relatively more influence on brand loyalty. The results of this empirical study contribute toward the advancement of our understanding of the relationships among the components of brand equity and expand the theoretical underpinnings for brand equity measurement. It also helps further our understanding of the effect of product type on customer-based brand equity. In a marketing management practice perspective, these results may provide managerial implications for building and maintaining brand equity effectively.

An Investigation into the Role of Technostress in Information Security Context (기술스트레스가 정보보안에 미치는 영향에 관한 연구)

  • Park, Chul-Ju;Yim, Myung-Seong
    • Journal of Digital Convergence
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    • v.10 no.5
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    • pp.37-51
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    • 2012
  • The purpose of this study is to approach information security from a more comprehensive perspective. Particularly, information countermeasures includes a technological tool for end users, thereby increasing the end users' technological stresses. Based on the technostress framework, we investigate a effect of security awareness training on technostress, and also examine a effect of technostress on the persistent security compliance. Results showed that security awareness training influenced on techno-overload and techno-uncertainty. We also found that techno-overload and techno-uncertainty have a significant effect on the persistent security compliance. Conclusion and implications are discussed.