• 제목/요약/키워드: respect words

검색결과 189건 처리시간 0.034초

대화식 데이터 마이닝 기법을 활용한 자동차 보험사의 인입 콜량 예측 사례 (A Case Study on Forecasting Inbound Calls of Motor Insurance Company Using Interactive Data Mining Technique)

  • 백웅;김남규
    • 지능정보연구
    • /
    • 제16권3호
    • /
    • pp.99-120
    • /
    • 2010
  • 최근 고객들의 비대면 접점 서비스 이용도가 높아짐에 따라, 비대면 채널은 다양한 데이터의 분석을 통해 고객 만족도를 향상시킬 수 있는 유용한 창구로 인식되고 있다. 이러한 비대면 채널의 대표적 영역으로 콜센터를 들 수 있으며, 콜센터 운영에서 고객 만족도에 가장 큰 영향을 미치는 요소는 상담 인력의 규모인 것으로 알려져 있다. 즉, 일정수준 이상의 고객 만족도를 유지하기 위해서는 충분한 상담 인력을 확보하는 것이 관건이지만, 불필요하게 많은 인력을 확보하는 것은 인건비 측면에서 비용의 낭비를 초래할 수 있다. 따라서 부족하지도 않고 넘치지도 않을 정도의 적정 인력을 산출하는 능력은 콜센터 운영의 핵심 경쟁력으로 인식되고 있으며, 최근 콜센터에서는 적정 인력의 규모를 예측하기 위해 WFM(Work Force Management) 업무 전담 부서를 설치하고 콜량을 정확하게 예측하기 위한 노력을 기울이고 있다. 콜량 예측을 위해 현업에서 주로 사용되는 방법은 담당자의 직관에 의존하는 방법으로, 일정기간의 콜량 평균을 담당자가 주관적 판단에 의해 보정함으로써 이루어진다. 하지만 이러한 방식은 담당자의 주관적 성향에 크게 좌우된다는 한계를 갖고 있어서, 최근에는 다양한 예측 모형을 시스템화한 WFMS(Workforce Management System) 패키지가 널리 활용되고 있다. 하지만 이 시스템은 초기 도입 시 매우 고가의 구축비용이 발생하며, 신규 요인 발굴 시 이를 즉각적으로 시스템에 반영하기 어렵다는 한계점을 갖고 있다. 이를 극복하기 위해 본 연구에서는 데이터 마이닝의 대화식 의사결정나무 기법을 이용함으로써, 객관적이면서도 업무 배경 지식을 충분히 활용할 수 있는 예측 모형을 수립하고자 한다. 또한, 본 연구에서 수립한 모형의 정확성 평가를 위해, 국내 최대 규모의 한 자동차 보험사 콜센터의 4년 8개월 간의 실 데이터를 사용한 실험을 수행하고 그 결과를 제시하였다. 실험에서는 기존의 WFMS와 본 연구에서 제안하는 두 가지 모형인 대화식 의사결정나무 기반의 예측 모형, 일반 의사결정나무 기반의 예측 모형의 세 가지 모형에 대해, 다양한 오차 허용범위 하에서의 사고콜 및 고장콜에 대한 예측 적중률을 평가하였다.

금선정의 명승적 가치에 관한 연구 (A Study on Value of Geumseonjeong as a Scenic Spot)

  • 최지영;이진향;이재근
    • 한국전통조경학회지
    • /
    • 제30권1호
    • /
    • pp.113-124
    • /
    • 2012
  • 별서정원은 동양적 자연관과 유교적 정치상황이 맞물려 조선시대 사대부 사이에 성행하였던 우리나라의 독특한 조경양식이라 할 수 있다. 특히 경상도에는 경관이 수려한 낙동강과 그 지천의 주변에 주자학의 가르침을 따르며 살다간 선비들의 흔적을 엿볼 수 있는 별서정원과 별서를 경영하고 즐겼던 사대부들의 행장, 그들의 시문과 정자기 등이 전해진다. 경상북도 풍기에 위치한 금선정 일원은 퇴계 이황의 대표적 제자이자 목민관이었던 금계 황준량(1517-1563)의 별서지다. 금양정사는 황준량의 수양처였으며 금선정은 일찍 세상을 떠난 황준량을 위해 스승과 제자가 지은 정자이다. 금선정이 위치한 금선계곡은 풍광이 아름다우며 금선계곡을 따라 펼쳐진 소나무숲은 금선정 일원의 풍광을 더욱 아름답게 한다. 금선정은 빼어난 자연풍경뿐 아니라 황준량과 관련된 문헌과 이야기가 전해진다. 본 연구는 금선정의 명승적 가치를 규명하고자 금선정의 주변현황, 지형 식생 수계 조사를 통하여 자연환경과 황준량과 이황의 '금계집', 류운룡의 '금계집', 홍경렴의 '금계정사중수기' 등 인문환경을 분석하였다. 분석 결과 경관적으로 금선계곡(금계계곡) 일원은 금선정의 정자와 전면의 맑은 계류와 소나무 숲이 아름다운 조화를 이룬 뛰어난 경관미를 지니고 있으며 '금계집'과 같은 문집의 시문에서 '아름답다'와 '명승'이라는 용어를 사용한 점과 계곡 주변에 모임의 장소였던 역사문화경관을 살펴볼 때 명승자원으로써 가치가 충분하다. 최근 들어 별서명승의 문화재지정 사례가 증가되고 별서정원의 명승적 가치를 인정받고 있다. 따라서 본 연구를 통해 금선정 일원이 별서명승으로 지정할 수 있는 준거를 마련하고자 하였다.

미드라쉬의 성서교수학적 함의와 적용 (Biblical Didactical Implications and Applications of Midrash)

  • 김인혜;고원석
    • 기독교교육논총
    • /
    • 제67권
    • /
    • pp.45-75
    • /
    • 2021
  • 본 논문은 시대적 상황 속에서 성서교육에 대한 새 패러다임을 모색하며 유대 성서해석의 옛 전통인 미드라쉬로 시선을 돌린다. 이는 오늘의 상황 속에서 현재의 성서교육이 의미 있고 효과적인 교육이 되기 위한 준거틀을 삼고자 함이다. 유대 랍비들은 성경을 대할 때 특정한 해석지침을 가지고 있었는데, 이러한 해석지침은 미드라쉬와 함께 전수되었으며, 성경을 해석하는 태도를 형성하였다. 미드라쉬는 문집이나 강론 모음집, 랍비 문학의 특정 장르, 공개적으로 전달되는 성경 주석과 설교, 그리고 성경의 특정 책에 대한 주석 행위 등을 포함하는 상당히 넓은 의미지평을 가지고 있다. 랍비들의 미드라쉬 해석지침은 성경이 들음과 배움의 자세를 요청하고 탐구의 자세를 갖게 한다는 것, 여백을 통한 탐구를 하고자 하며 상호존중과 상호소통의 중요성을 알게 하고, 오늘 나에게 도전하는 말씀이라는 성서교수학적 의미를 발견하게 한다. 한편 미드라쉬를 성서교수학적으로 적용한 비블리오드라마는 미드라쉬의 해석지침과 많은 공유점을 갖고 있다. 비블리오드라마는 성경과 참여자의 대면을 통해 서로 인격적인 만남과 성찰을 일으킴으로써 서로를 새로운 모습으로 발견하는 기회를 제공한다. 그리하여 비블리오드라마는 성경의 내용을 바르게 이해하고 인식하는데 그치는 것이 아니라 그 이해와 인식을 바탕으로 참여자의 삶에 도전하고 새로운 관점으로 참여자 자신의 삶을 돌아보게 함으로써 새로운 정체성 형성을 도모한다.

보 개방에 의한 하도의 지형변화 과정 수치모의 분석(세종보를 중심으로) (Numerical analysis of morphological changes by opening gates of Sejong Weir)

  • 장창래;박태효;강태운;옥기영
    • 한국수자원학회논문집
    • /
    • 제54권8호
    • /
    • pp.629-641
    • /
    • 2021
  • 본 연구에서는 2차원 수치모형(Nays2DH)을 적용하여 금강에 건설된 세종보를 중심으로 보 개방 후에 홍수량 변화에 의한 하도의 지형변화 과정을 분석하였다. 이를 위해 부등류, 부정류(단일사상), 연속홍수사상을 수문특성을 반영한 흐름조건으로 수치모의를 수행하였다. 부등류 수치모의 조건은 유황에 따른 정상유량으로 상류단 경계조건을 가정하였다. 부정류와 연속홍수사상의 경우에는 실제 홍수사상들로부터 정규 수문곡선 (normalized hydrograph)을 산정 한 후, 시나리오에 따른 첨두유량으로 정규 수문곡선을 재구성하여 상류단 유량으로 가정하였다. 본 연구에서는 지형학적 변화를 정량적으로 평가하기 위해 하상기복지수(BRI)를 산정하여 시간에 따른 하상변동을 분석하였으며, 연구지역의 항공사진과 수치모의 결과를 정성적으로 비교하였다. 부등류 수치모의 결과, 각 유황별 유량이 증가하면 하폭 대 수심의 비는 감소하고, 사주의 이동속도는 증가하였다. 하상기복지수는 초기에는 증가하지만, 시간이 증가함에 따라 변화량이 작아졌다. 또한 유량이 증가하면 하상기 복지수가 증가했다. 부정류 수치모의 결과 사주의 이동속도는 유량의 변화에 따라 감소했다. 또한 첨두홍수에 대한 지형적 반응에서 시간지체(time lag)가 발생했다. 즉, 부정류에서는 하상고의 변화는 수리학적 조건에 대하여 위상지연(Phase lag) 이 나타났다. 연속홍수사상 발생에 의한 부정류 수치모의 결과에서는 각각 첨두홍수 발생에 따른 사주의 이동속도는 홍수발생이 반복됨에도 불구하고 급격하게 감소했다. 또한 부정류 수치모의 결과와 마찬가지로 위상지연이 나타났으며 사주의 이동속도는 지수적으로 감소하는 특성을 보였다. 하상기복지수는 시간경과에 따라 증가하였으나, 첨두홍수가 연속으로 발생하였음에도 불구하고 하상기복지수의 증가율은 완만하였다. 본 연구를 통해 하천의 수문특성을 반영한 지형변화 과정을 수치모의를 수행하여 분석하였으며, 이를 통해 흐름특성에 따른 하상변동의 정량적인 예측모의를 현장에 적용할 수 있는 방법을 제시할 수 있을 것으로 판단된다.

의료와 사법(司法)의 협력 -일본에서의 진료가이드라인의 역할에 대한 논의를 중심으로- (A Study on the Cooperation between Medical Care and Law - Focusing on the discussion of the role of clinical practice guideline in Japan -)

  • 송영민
    • 의료법학
    • /
    • 제23권2호
    • /
    • pp.39-65
    • /
    • 2022
  • 진료가이드라인은 의료행위 전의 비법적 통제로서 작용하는 측면과 의료행위 후의 법적인 통제기준으로 작용하는 두 가지 측면이 있다. 진료가이드라인의 본질적 목적은 전자이지만, 후자의 작용을 배제할 수 없다. 진료가이드라인은 법과 의료를 연결하는 수단이다. 진료가이드라인의 제정에 의해 의료전문가의 자율성이 침해될 수 있다는 진료가이드라인에 대한 부정적 인식은 진료가이드라인에 대한 지나친 부정적 평가이다. 오히려 진료가이드라인에 의한 사법판단은 의료전문가의 자율성을 존중하는 역할을 한다. 즉 진료가이드라인은 의료에 대한 법적 규제를 최대한 억제하고, 의사의 직업윤리 및 자기규율과 환자의 자각 및 협력을 바탕으로 하는 것이다. 의사와 환자의 협력이라는 이상적인 관계를 정립하기 위해서는 「의료윤리」를 법적 수단으로 편입해야 한다. 이러한 의료윤리의 법적 절차에의 편입작업에 가장 적절한 수단이 의료가이드라인이다. 법률가는 규범을 정립하고, 그것에 사실을 적용하여 결론을 내리는 법적 삼단논법으로 사안을 해결한다. 의료분쟁의 해결은, 의사가 특정 질환에 어떠한 의료행위를 해야 하는가라는 규범을 정립할 때에 진료가이드라인을 사용하며, 정립된 규범을 구체적인 진료행위에 적용하여 결론을 도출한다. 정립된 규범을 구체적인 진료행위에 적용하는 것이 쉽지 않은 때에는 감정이나 전문가 증언, 전문위원의 설명과 같은 전문가의 의학적 판단을 이용한다. 이처럼 사법(司法)은 규범의 정립이나 규범의 적용에도 의료의 자율성을 존중하고 있다. 특히 법적 삼단논법의 대전제인 규범의 정립에는 의료계가 자주적으로 작성한 진료가이드라인을 참고하고 있다. 이는 의료인이 판례의 형성에 참가하여 규범형성에 기여하는 모습이다. 진료가이드라인이 재판에 이용되는 것은 의료의 자율성에 대한 존중과 배려이다. 진료가이드라인에 의해 개개의 의사의 자율성이 제약되는 측면은 있을 수 있지만, 집단으로서의 의사의 자율성은 존중된다고 보아야 한다. 이처럼 진료가이드라인은 「법」의 논리에서 보면, 「의료」 집단의 자율성을 보호하는 역할을 한다.

UCC(user-created-contents) 웹 사이트에서 사용자의 인성이 감정적, 인지적 평가와 UCC 활용에 미치는 영향 (The Effect of Users' Personality on Emotional and Cognitive Evaluation in UCC Web Site Usage)

  • 문윤지;강소라;김우곤
    • Asia pacific journal of information systems
    • /
    • 제20권3호
    • /
    • pp.167-190
    • /
    • 2010
  • The research conducted here focuses on the effect of factors that affect the behavior of UCC (User Created Content) website users, other than user's rational recognition of how useful a UCC website can be. Most discussions in the existing literature on information systems have focused on users' evaluation how a UCC website can help to attain the users' own goals. However, there are other factors and this research pays attention to an individual's 'personality,' which is stable and biological in nature. Specifically, I have noted here that 'extroversion' and 'neuroticism,' the two common personality factors presented in Eysenck's most representative 'EPQ Model' and 'Big Five Model,' are the two personality factors that affect a site's 'usefulness,' by this I mean how useful does the user consider the website and its content. How useful a site is considered by the user is the other factor that has been regarded as the antecedent factor that influences the adoption of information systems in the existing MIS (Management Information System) research. Secondly, as using or creating a UCC website does not guarantee the user's or the creator's extrinsic motivation, unlike when using the information system within an organization, there is a greater likelihood that the increase in user's activities in relation to a UCC website is motivated by emotional factors rather than rational factors. Thus, I have decided to include the relationship between an individual's personality and what they find pleasurable in the research model. Thirdly, when based on the S-O-R Paradigm of Mehrabian and Russell, the two cognitive factors and emotional factors are finally affected by stimulus, and thus these factors ultimately have an effect on an individual's respondent behavior. Therefore, this research has presented an assumption that the recognition of how useful the site and content is and what emotional pleasure it provides will finally affect the behavior of the UCC website users. Finally, the relationship between the recognition of how useful a site is and how pleasurable it is to useand UCC usage may differ depending on certain situational conditions. In other words, the relationship between the three factors may vary according to how much users are involved in the creation of the website content. Creation thus emerges as the keyword of UCC. I analyzed the above relationships through the moderating variable of the user's involvement in the creation of the site. The research result shows the following: When it comes to the relationship between an individual's personality and what they find pleasurable it is extroverted users who have a greater likelihood to feel pleasure when using a UCC website, as was expected in this research. This in turn leads to a more active usage of the UCC web site because a person who is an extrovert likes to spend time on activities with other people, is sensitive to new experiences and stimuli and thus actively responds to these. An extroverted person accepts new UCC activities as part of his/her social life, rather than getting away from this new UCC environment. This is represented by the term 'Foxonomy' where the users meet a variety of users from all over the world and contact new types of content created by these users. However, neuroticism creates the opposite situation to that created by extroversion. The representative symptoms of neuroticism are instability, stress, and tension. These dispositions are more closely related to stress caused by a new environment rather than this creatingcuriosity or pleasure. Thus, neurotic persons have an uneasy feeling and will eventually avoid the situation where their own or others' daily lives are frequently exposed to the open web environment, this eventually makes them have a negative attitude towards the web environment. When it comes to an individual's personality and how useful site is, the two personality factors of extroversion and neuroticism both have a positive relationship with the recognition of how useful the site and its content is. The positive, curious, and social dispositions of extroverted persons tend to make them consider the future usefulness and possibilities of a new type of information system, or website, based on their positive attitude, which has a significant influence on the recognition of how useful these UCC sites are. Neuroticism also favorably affects how useful a UCC website can be through a different mechanism from that of extroversion. As the neurotic persons tend to feel uneasy and have much doubt about a new type of information system, they actively explore its usefulness in order to relieve their uncomfortable feelings. In other words, neurotic persons seek out how useful a site can be in order to secure their own stable feelings. Meanwhile, extroverted persons explore how useful a site can be because of their positive attitude and curiosity. As a lot of MIS research has revealed that the recognition of how useful a site can be and how pleasurable it can be to use have been proven to have a significant effect on UCC activity. However, the relationship between these factors reveals different aspects based on the user's involvement in creation. This factor of creationgauges the interest of users in the creation of UCC contents. Involvement is a variable that shows the level of an individual's mental effort in creating UCC contents. When a user is highly involved in the creation process and makes an enormous effort to create UCC content (classed a part of a high-involvement group), their own pleasure and recognition of how useful the site is have a significantly higher effect on the future usage of the UCC contents, more significantly than the users who sit back and just retrieve the UCC content created by others. The cognitive and emotional response of those in the low-involvement group is unlikely to last long,even if they recognize the contents of a UCC website is pleasurable and useful to them. However, the high-involvement group tends to participate in the creation and the usage of UCC more favorably, connecting the experience with their own goals. In this respect, this research presents an answer to the question; why so many people are participating in the usage of UCC, the representative form of the Web 2.0 that has drastically involved more and more people in the creation of UCC, even if they cannot gain any monetary or social compensation. Neither information system nor a website can succeed unless it secures a certain level of user base. Moreover, it cannot be further developed when the reasons, or problems, for people's participation are not suitably explored, even if it has a certain user base. Thus, what is significant in this research is that it has studied users' respondent behavior based on an individual's innate personality, emotion, and cognitive interaction, unlike the existing research that has focused on 'compensation' to explain users' participation with the UCC website. There are also limitations in this research. Firstly, I divided an individual's personality into extroversion and neuroticism; however, there are many other personal factors such as neuro-psychiatricism, which also needs to be analyzed for its influence on UCC activities. Secondly, as a UCC website comes in many types such as multimedia, Wikis, and podcasting, these types need to be included as a sub-category of the UCC websites and their relationship with personality, emotion, cognition, and behavior also needs to be analyzed.

U-마켓에서의 사용자 정보보호를 위한 매장 추천방법 (A Store Recommendation Procedure in Ubiquitous Market for User Privacy)

  • 김재경;채경희;구자철
    • Asia pacific journal of information systems
    • /
    • 제18권3호
    • /
    • pp.123-145
    • /
    • 2008
  • Recently, as the information communication technology develops, the discussion regarding the ubiquitous environment is occurring in diverse perspectives. Ubiquitous environment is an environment that could transfer data through networks regardless of the physical space, virtual space, time or location. In order to realize the ubiquitous environment, the Pervasive Sensing technology that enables the recognition of users' data without the border between physical and virtual space is required. In addition, the latest and diversified technologies such as Context-Awareness technology are necessary to construct the context around the user by sharing the data accessed through the Pervasive Sensing technology and linkage technology that is to prevent information loss through the wired, wireless networking and database. Especially, Pervasive Sensing technology is taken as an essential technology that enables user oriented services by recognizing the needs of the users even before the users inquire. There are lots of characteristics of ubiquitous environment through the technologies mentioned above such as ubiquity, abundance of data, mutuality, high information density, individualization and customization. Among them, information density directs the accessible amount and quality of the information and it is stored in bulk with ensured quality through Pervasive Sensing technology. Using this, in the companies, the personalized contents(or information) providing became possible for a target customer. Most of all, there are an increasing number of researches with respect to recommender systems that provide what customers need even when the customers do not explicitly ask something for their needs. Recommender systems are well renowned for its affirmative effect that enlarges the selling opportunities and reduces the searching cost of customers since it finds and provides information according to the customers' traits and preference in advance, in a commerce environment. Recommender systems have proved its usability through several methodologies and experiments conducted upon many different fields from the mid-1990s. Most of the researches related with the recommender systems until now take the products or information of internet or mobile context as its object, but there is not enough research concerned with recommending adequate store to customers in a ubiquitous environment. It is possible to track customers' behaviors in a ubiquitous environment, the same way it is implemented in an online market space even when customers are purchasing in an offline marketplace. Unlike existing internet space, in ubiquitous environment, the interest toward the stores is increasing that provides information according to the traffic line of the customers. In other words, the same product can be purchased in several different stores and the preferred store can be different from the customers by personal preference such as traffic line between stores, location, atmosphere, quality, and price. Krulwich(1997) has developed Lifestyle Finder which recommends a product and a store by using the demographical information and purchasing information generated in the internet commerce. Also, Fano(1998) has created a Shopper's Eye which is an information proving system. The information regarding the closest store from the customers' present location is shown when the customer has sent a to-buy list, Sadeh(2003) developed MyCampus that recommends appropriate information and a store in accordance with the schedule saved in a customers' mobile. Moreover, Keegan and O'Hare(2004) came up with EasiShop that provides the suitable tore information including price, after service, and accessibility after analyzing the to-buy list and the current location of customers. However, Krulwich(1997) does not indicate the characteristics of physical space based on the online commerce context and Keegan and O'Hare(2004) only provides information about store related to a product, while Fano(1998) does not fully consider the relationship between the preference toward the stores and the store itself. The most recent research by Sedah(2003), experimented on campus by suggesting recommender systems that reflect situation and preference information besides the characteristics of the physical space. Yet, there is a potential problem since the researches are based on location and preference information of customers which is connected to the invasion of privacy. The primary beginning point of controversy is an invasion of privacy and individual information in a ubiquitous environment according to researches conducted by Al-Muhtadi(2002), Beresford and Stajano(2003), and Ren(2006). Additionally, individuals want to be left anonymous to protect their own personal information, mentioned in Srivastava(2000). Therefore, in this paper, we suggest a methodology to recommend stores in U-market on the basis of ubiquitous environment not using personal information in order to protect individual information and privacy. The main idea behind our suggested methodology is based on Feature Matrices model (FM model, Shahabi and Banaei-Kashani, 2003) that uses clusters of customers' similar transaction data, which is similar to the Collaborative Filtering. However unlike Collaborative Filtering, this methodology overcomes the problems of personal information and privacy since it is not aware of the customer, exactly who they are, The methodology is compared with single trait model(vector model) such as visitor logs, while looking at the actual improvements of the recommendation when the context information is used. It is not easy to find real U-market data, so we experimented with factual data from a real department store with context information. The recommendation procedure of U-market proposed in this paper is divided into four major phases. First phase is collecting and preprocessing data for analysis of shopping patterns of customers. The traits of shopping patterns are expressed as feature matrices of N dimension. On second phase, the similar shopping patterns are grouped into clusters and the representative pattern of each cluster is derived. The distance between shopping patterns is calculated by Projected Pure Euclidean Distance (Shahabi and Banaei-Kashani, 2003). Third phase finds a representative pattern that is similar to a target customer, and at the same time, the shopping information of the customer is traced and saved dynamically. Fourth, the next store is recommended based on the physical distance between stores of representative patterns and the present location of target customer. In this research, we have evaluated the accuracy of recommendation method based on a factual data derived from a department store. There are technological difficulties of tracking on a real-time basis so we extracted purchasing related information and we added on context information on each transaction. As a result, recommendation based on FM model that applies purchasing and context information is more stable and accurate compared to that of vector model. Additionally, we could find more precise recommendation result as more shopping information is accumulated. Realistically, because of the limitation of ubiquitous environment realization, we were not able to reflect on all different kinds of context but more explicit analysis is expected to be attainable in the future after practical system is embodied.

강희제(康熙帝)의 「승덕 피서산장(避暑山莊) 36경」에 담긴 황가원림의 경관 특성과 함의 (A Study on the Landscape Characteristics and Implications of the Royal Garden through 「The 36 Scenery of Seongdeok Summer Mountain Resort」 by Kangxi Emperor)

  • 노재현;맹자군
    • 헤리티지:역사와 과학
    • /
    • 제55권4호
    • /
    • pp.212-240
    • /
    • 2022
  • 문헌연구와 고서화 도해 그리고 현장연구를 통해 중국 강희제가 읊은 「승덕 피서산장 삼십육경(承德 避暑山莊 三十六景)」(이하 「강희36경」) 제영시(題詠詩)의 분석과 해석(解釋)을 통해 「강희36경」에 담긴 경관 특성과 함의를 추적한 결론은 다음과 같다. 「강희36경」은 팔경시의 외연(外緣)을 연장한 것으로, 기존의 「팔경시」나 <팔경도>와 비교해 볼 때 '대상 중심'이 아닌 '시점(시점장) 중심'의 경관 형상화가 두드러진다. 그 결과 전(殿)과 정(亭) 등 9개 유형의 건축물을 시점으로 구조화된 경관 틀짜임을 지향하였다. 특히 호박구에 입지한 여의주는 중국의 저명한 원림과 산수시 및 산수화의 정수(精髓)만을 모은 집금식(集錦式) 배치와 구성을 통해 원중원(園中園)의 성격을 부여하였다. 표제어 분석 결과, 제영시에 등장하는 경관요소는 수체류(水體類) 14개 경(38.9%), 지형지모(地形地貌)와 관련된 산체류(山體類) 13개 경(36.1%)으로 이들 요소의 비중이 월등히 높았으며, 건축·토목류는 3개 경(8.3%), 천공류(天空類)는 2개 경(5.6%)으로 분류되었다. 제영시에서는 기후풍토요소에 대한 경관어휘(景觀語彙)의 언급이 압도적으로 두드러졌는데 특히 표제어에서는 구름(雲)과 바람(風)이 대표적 경관어휘로 드러났다. 뿐만 아니라 운(雲)·수(水)·천(泉)·청(清)·파(波)·류(流)·풍(風) 그리고 무서(無暑) 등과 같은 '청량(淸涼)'을 상징하는 시어가 높은 빈도로 출현하고 있음은 우연이 아니며, 이는 열하(熱河)의 지역성 및 피서산장의 장소성과 강하게 밀착되어 있음을 보여준다. 계절 배경이 확인된 23개 경중에서 하경(夏景)이 과반수로 비중 있게 묘사되는 점이나 피서산장 일원의 청랭성(淸冷性)으로 집약되는 기후풍토요소가 입체적이고 다의적으로 묘사되고 있음은 경관 주체인 강희제의 원림 향유 시기와 관련 깊은 것으로 보인다. 더불어 제영시에 등장하는 다수의 동식물 경관은 휴양은 물론 관상과 수렵의 공간 속성과도 동일한 맥락으로 보인다. 한편 제영시에는 고시(古詩), 전고(典故), 고화(古畫) 등을 통해 명인(名人)과 명저(名著)를 인용한 경이 33개(91.7%) 경에 이를 정도로 상고성(尙古性)의 경향이 두드러진다. 이는 경관 주체인 강희제의 중국 전통문화에 대한 이해와 자부심을 바탕으로 한 것으로 추론된다. 「강희36경」에는 가경(佳景)에 의탁(依託)된 심정에 대한 서경적 묘사뿐만 아니라 근정애민(勤政愛民) 정신, 자강불식(自强不息)과 권학(勸學) 정신 그리고 모친에 대한 공경(恭敬)과 효(孝)의 정서가 깊이 내포되고 있다. 궁극적으로 「강희36경」은 피서산장의 실경(實景)은 물론 의경적(意境的) 차원을 다층적이고 입체적으로 보여줌으로써, 황가원림의 품격과 문인의 정서를 바탕으로 한 황제로서의 기개(氣槪)를 드러내고자 한 제황적(帝皇的) 집경(集景)이라 할 만하다.

가족계획과 모자보건 통합을 위한 조산원의 투입효과 분석 -서산지역의 개입연구 평가보고- (An Intervention Study on Integration of Family Planning and Maternal/Infant Care Services in Rural Korea)

  • 방숙;한성현;이정자;안문영;이인숙;김은실;김종호
    • Journal of Preventive Medicine and Public Health
    • /
    • 제20권1호
    • /
    • pp.165-203
    • /
    • 1987
  • This project was a service-cum-research effort with a quasi-experimental study design to examine the health benefits of an integrated Family Planning (FP)/Maternal & Child health (MCH) Service approach that provides crucial factors missing in the present on-going programs. The specific objectives were: 1) To test the effectiveness of trained nurse/midwives (MW) assigned as change agents in the Health Sub-Center (HSC) to bring about the changes in the eight FP/MCH indicators, namely; (i)FP/MCH contacts between field workers and their clients (ii) the use of effective FP methods, (iii) the inter-birth interval and/or open interval, (iv) prenatal care by medically qualified personnel, (v) medically supervised deliveries, (vi) the rate of induced abortion, (vii) maternal and infant morbidity, and (viii) preinatal & infant mortality. 2) To measure the integrative linkage (contacts) between MW & HSC workers and between HSC and clients. 3) To examine the organizational or administrative factors influencing integrative linkage between health workers. Study design; The above objectives called for quasi-experimental design setting up a study and control area with and without a midwife. An active intervention program (FP/MCH minimum 'package' program) was conducted for a 2 year period from June 1982-July 1984 in Seosan County and 'before and after' surveys were conducted to measure the change. Service input; This study was undertaken by the Soonchunhyang University in collaboration with WHO. After a baseline survery in 1981, trained nurses/midwives were introduced into two health sub-centers in a rural setting (Seosan county) for a 2 year period from 1982 to 1984. A major service input was the establishment of midwifery services in the existing health delivery system with emphasis on nurse/midwife's role as the link between health workers (nurse aids) and village health workers, and the referral of risk patients to the private physician (OBGY specialist). An evaluation survey was made in August 1984 to assess the effectiveness of this alternative integrated approach in the study areas in comparison with the control area which had normal government services. Method of evaluation; a. In this study, the primary objective was first to examine to what extent the FP/MCH package program brought about changes in the pre-determined eight indicators (outcome and impact measures) and the following relationship was first analyzed; b. Nevertheless, this project did not automatically accept the assumption that if two or more activities were integrated, the results would automatically be better than a non-integrated or categorical program. There is a need to assess the 'integration process' itself within the package program. The process of integration was measured in terms of interactive linkages, or the quantity & quality of contacts between workers & clients and among workers. Intergrative linkages were hypothesized to be influenced by organizational factors at the HSC clinic level including HSC goals, sltrurture, authority, leadership style, resources, and personal characteristics of HSC staff. The extent or degree of integration, as measured by the intensity of integrative linkages, was in turn presumed to influence programme performance. Thus as indicated diagrammatically below, organizational factors constituted the independent variables, integration as the intervening variable and programme performance with respect to family planning and health services as the dependent variable: Concerning organizational factors, however, due to the limited number of HSCs (2 in the study area and 3 in the control area), they were studied by participatory observation of an anthropologist who was independent of the project. In this observation, we examined whether the assumed integration process actually occurred or not. If not, what were the constraints in producing an effective integration process. Summary of Findings; A) Program effects and impact 1. Effects on FP use: During this 2 year action period, FP acceptance increased from 58% in 1981 to 78% in 1984 in both the study and control areas. This increase in both areas was mainly due to the new family planning campaign driven by the Government for the same study period. Therefore, there was no increment of FP acceptance rate due to additional input of MW to the on-going FP program. But in the study area, quality aspects of FP were somewhat improved, having a better continuation rate of IUDs & pills and more use of effective Contraceptive methods in comparison with the control area. 2. Effects of use of MCH services: Between the study and control areas, however, there was a significant difference in maternal and child health care. For example, the coverage of prenatal care was increased from 53% for 1981 birth cohort to 75% for 1984 birth cohort in the study area. In the control area, the same increased from 41% (1981) to 65% (1984). It is noteworthy that almost two thirds of the recent birth cohort received prenatal care even in the control area, indicating that there is a growing demand of MCH care as the size of family norm becomes smaller 3. There has been a substantive increase in delivery care by medical professions in the study area, with an annual increase rate of 10% due to midwives input in the study areas. The project had about two times greater effect on postnatal care (68% vs. 33%) at delivery care(45.2% vs. 26.1%). 4. The study area had better reproductive efficiency (wanted pregancies with FP practice & healthy live births survived by one year old) than the control area, especially among women under 30 (14.1% vs. 9.6%). The proportion of women who preferred the 1st trimester for their first prenatal care rose significantly in the study area as compared to the control area (24% vs 13%). B) Effects on Interactive Linkage 1. This project made a contribution in making several useful steps in the direction of service integration, namely; i) The health workers have become familiar with procedures on how to work together with each other (especially with a midwife) in carrying out their work in FP/MCH and, ii) The health workers have gotten a feeling of the usefulness of family health records (statistical integration) in identifying targets in their own work and their usefulness in caring for family health. 2. On the other hand, because of a lack of required organizational factors, complete linkage was not obtained as the project intended. i) In regards to the government health worker's activities in terms of home visiting there was not much difference between the study & control areas though the MW did more home visiting than Government health workers. ii) In assessing the service performance of MW & health workers, the midwives balanced their workload between 40% FP, 40% MCH & 20% other activities (mainly immunization). However, $85{\sim}90%$ of the services provided by the health workers were other than FP/MCH, mainly for immunizations such as the encephalitis campaign. In the control area, a similar pattern was observed. Over 75% of their service was other than FP/MCH. Therefore, the pattern shows the health workers are a long way from becoming multipurpose workers even though the government is pushing in this direction. 3. Villagers were much more likely to visit the health sub-center clinic in the study area than in the control area (58% vs.31%) and for more combined care (45% vs.23%). C) Organization factors (admistrative integrative issues) 1. When MW (new workers with higher qualification) were introduced to HSC, it was noted that there were conflicts between the existing HSC workers (Nurse aids with less qualification than MW) and the MW for the beginning period of the project. The cause of the conflict was studied by an anthropologist and it was pointed out that these functional integration problems stemmed from the structural inadequacies of the health subcenter organization as indicated below; i) There is still no general consensus about the objectives and goals of the project between the project staff and the existing health workers. ii) There is no formal linkage between the responsibility of each member's job in the health sub-center. iii) There is still little chance for midwives to play a catalytic role or to establish communicative networks between workers in order to link various knowledge and skills to provide better FP/MCH services in the health sub-center. 2. Based on the above findings the project recommended to the County Chief (who has power to control the administrative staff and the technical staff in his county) the following ; i) In order to solve the conflicts between the individual roles and functions in performing health care activities, there must be goals agreed upon by both. ii) The health sub·center must function as an autonomous organization to undertake the integration health project. In order to do that, it is necessary to support administrative considerations, and to establish a communication system for supervision and to control of the health sub-centers. iii) The administrative organization, tentatively, must be organized to bind the health worker's midwive's and director's jobs by an organic relationship in order to achieve the integrative system under the leadership of health sub-center director. After submitting this observation report, there has been better understanding from frequent meetings & communication between HW/MW in FP/MCH work as the program developed. Lessons learned from the Seosan Project (on issues of FP/MCH integration in Korea); 1) A majority or about 80% of the couples are now practicing FP. As indicated by the study, there is a growing demand from clients for the health system to provide more MCH services than FP in order to maintain the achieved small size of family through FP practice. It is fortunate to see that the government is now formulating a MCH policy for the year 2,000 and revising MCH laws and regulations to emphasize more MCH care for achieving a small size family through family planning practice. 2) Goal consensus in FP/MCH shouBd be made among the health workers It administrators, especially to emphasize the need of care of 'wanted' child. But there is a long way to go to realize the 'real' integration of FP into MCH in Korea, unless there is a structural integration FP/MCH because a categorical FP is still first priority to reduce the rate of population growth for economic reasons but not yet for health/welfare reasons in practice. 3) There should be more financial allocation: (i) a midwife should be made available to help to promote the MCH program and coordinate services, (in) there should be a health sub·center director who can provide leadership training for managing the integrated program. There is a need for 'organizational support', if the decision of integration is made to obtain benefit from both FP & MCH. In other words, costs should be paid equally to both FP/MCH. The integration slogan itself, without the commitment of paying such costs, is powerless to advocate it. 4) Need of management training for middle level health personnel is more acute as the Government has already constructed 90 MCH centers attached to the County Health Center but without adequate manpower, facilities, and guidelines for integrating the work of both FP and MCH. 5) The local government still considers these MCH centers only as delivery centers to take care only of those visiting maternity cases. The MCH center should be a center for the managment of all pregnancies occurring in the community and the promotion of FP with a systematic and effective linkage of resources available in the county such as i.e. Village Health Worker, Community Health Practitioner, Health Sub-center Physicians & Health workers, Doctors and Midwives in MCH center, OBGY Specialists in clinics & hospitals as practiced by the Seosan project at primary health care level.

  • PDF