• The Journal of the Korea Contents Association
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• v.22 no.2
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• pp.578-592
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• 2022

The purpose of this study is to verify the relationship between medical service quality, relationship quality and patient loyalty in domestic nursing hospitals and the mediating effect between medical service quality and patient loyalty. A survey was conducted on 324 inpatients in nursing hospitals, and statistical analysis was conducted on the collected data through questionnaire survey. The following main results were derived. First, among the quality of medical services, the reputation of nursing facility equipment, nursing medical staff, nursing service system, and nursing facility was found to have a significant positive effect on the quality of the relationship, but medical expenses had no significant effect. Second, among the quality of the relationship, both trust and commitment were found to have a significant positive effect on patient loyalty. Third, among the quality of medical services, the reputation of nursing facility equipment, nursing medical staff, nursing service system, and nursing facility was found to have a significant positive effect on patient loyalty, but medical expenses had no significant effect. Fourth, it was found that nursing facility equipment, nursing medical staff, nursing service system, and reputation of nursing facilities, excluding nursing care expenses, all had a positive effect on patient loyalty through the quality of relationships between patients and hospitals.

• The Journal of the Convergence on Culture Technology
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• v.7 no.1
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• pp.105-110
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• 2021

In this work, we design and implement a prototype of the mobile UX that works with blockchain-based smart contract systems so that artists and buyers who trade artworks through social media can find reliable trading partners and make secure transactions with each other. The developed prototype has the following characteristics. Utilizing prototypes, we cost-effectively validate the design of mobile UX(User Experience). First, we implement familiar UXs that social media users can use without additional explanation. Second, it is possible to check the reputation of the counterpart and encourage users to make fair deals that can increase their own reputation. Third, it implement the UX for common use by users around the world. Fourth, we design and implement to operate independently of the social media system.

• Annual Conference on Human and Language Technology
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• 2012.10a
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• pp.62-66
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• 2012

본 논문은 트위터 사용자들이 글(트윗)을 통해 표현한 인물에 대한 평가를 수집, 분석하여 인물에 대한 평판을 종합적으로 분석하는 시스템의 구성에 대한 논문이다. 트위터의 Open API를 이용한 데이터 수집과 수집된 데이터의 특징에 대하여 분석하고 감성사전을 이용한 데이터 분석과 분석된 결과의 저장방식에 대하여 논한다. 2012년에 치루어지는 18대 대통령 선거의 출마자들을 본 시스템에 적용하여 시스템의 유효성을 검증하고자 한다.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2004.10a
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• pp.17-20
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• 2004

This research is focusing on industry dynamics of Korean Mobile Telecommunications Industry. Industry data from 1997 to April 2004 are used to analyze industry dynamics through variety use of case study and system dynamics modeling. As results, we found the importance of initial endowment, firm reputation, and handset subsidy strategy. Along with these player-based characteristics, government impacts on dynamics of competition are also investigated.

• Proceedings of the KSR Conference
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• 2005.11a
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• pp.546-551
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• 2005

With the opening of the KTX in April 2004 and launching the KORAIL(Korea Railroad Corporation) in January 2005, KORAIL company brand and service product brand were unrecognized. Each brand is very important invisible assets in KORAIL and KORAIL affiliate companies because of their powerful perception of the customers. This study suggests that how to improve and manage KORAIL brand reputation and how can KORAIL employees differentiate other transportation system in the near future. To obtain more benefits using the brand strengthen strategy in KORAIL.

• Proceedings of the KIPE Conference
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• 2012.07a
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• pp.138-139
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• 2012

본 논문에서는 고주파 공진형 인버터 접속의 가열 코일로부터 비접촉 상태로 전자유도 와전류를 구조물에 가하여 발열하는 공진형 인버터를 이용한 유도가열 방식의 최적설계를 제안하였다. 설계한 시스템 인버터는 스위칭주파수 20[kHz] 대역에서 동작하는 하프-브리지 고주파 직렬 부하 공진형이며 LC공진 설계 시 부하 자체를 L로 설정하여 효율을 최대화 하였다. 또한 유도가열용 인버터에 적용 가능한 스너버회로의 특성분석을 통해 본 시스템의 최적화에 관한 연구를 하였다.

• Agribusiness and Information Management
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• v.2 no.1
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• pp.117-128
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• 2010

Coordination has been identified as a concern in the cross-cutting issues of food security and nutrition (FSN) in Cambodia. Food Security and Nutrition Information System (FSNIS) in Cambodia is the only "entry portal" to support policy formulation and decision-making with regard to FSN. While this knowledge and information management system has earned a respectful reputation, Council for Agricultural and Rural Development (CARD) faces many challenges in the implementation of the system. This paper will present how FSNIS has been developed and impacts on policy or strategy related to FSN. In addition, sustainability of the system is a key challenge for FSNIS; yet it is interesting to see how it works. Along with a success story, FSNIS is recognized by its stakeholders as the most successful knowledge and information management system in the field of FSN in Cambodia.

• Journal of the Korean Society for Railway
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• v.10 no.3 s.40
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• pp.350-354
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• 2007

Intelligent agent is to decide what customers need on the internet and offer them accurate information. In this paper, the system which can recommend the tourism items in terms of customer‘s needs is proposed by appling the intelligent agent to railway tourism system. Most of previous agents are focused on price. But, this study proposes the Railway tourism system which offers each customer the best suitable information based on quality of information and reputation. The customer's needs are analyzed through intelligent agent and the information which is suitable for customer's needs is obtained the Artificial Neural Network Model.

• Korean small business review
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• v.42 no.4
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• pp.173-212
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• 2020

Interest in sustainable management based on the stakeholder perspective is expanding not only within an organization but also across the supply chain. For large companies that have established networks, sustainability management of the supply chain is now a factor that not only determines the social performance of the company as a whole, but also determines its long-term competitive position. Despite these changes in the business world, especially the proliferation of the sustainable supply chain management (SSCM) system, systematic research on SSCM has been lacking. In particular, there was a lack of empirical analysis on which factors promoted the establishment of the SSCM system for large companies and what's the effects of SSCM. In this regard, this study analyzes i) the impact of the social responsibility pressure of customers as external stakeholders and the CSR orientation of purchasing managers as internal stakeholders on supply chain transparency and partnership cooperation respectively, and ii) whether supply chain transparency and partnership cooperation can enhance corporate reputation. The samples used in this study were 69 large companies representing Korea. The results showed that the social responsibility pressure of customers and the purchasing manager's CSR orientation were positively related to the transparency of the supply chain. However, for partnership cooperation, only the purchasing manager's CSR orientation was found to have a positive and significant effect. Meanwhile, both supply chain transparency and partnership cooperation were positively related to the corporate reputation. At the end of the study, discussions on the implications of the results and future research directions will be presented.

• Proceedings of the KSR Conference
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• 2007.05a
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• pp.1948-1953
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• 2007

Intelligent agent is to decide what customers need on the internet and offer them accurate information. In this paper, the system which can recommend the tourism items in terms of customer's needs is proposed by appling the intelligent agent to railway tourism system. Most of previous agents are focused on price. But, this study proposes the Railway tourism system which offers each customer the best suitable information based on quality of information and reputation. The customer's needs are analyzed through intelligent agent and the information which is suitable for customer's needs is obtained the Artificial Neural Network Model.